Whenever i press shutdown or restart, the computer won't react. But instead, a process called " Windows Start-Up Application " appears in task manager and is using ~25% of my cpu . This happened in the past b4 and i think it was related to my external hdd connected by esata (AHCI). I fixed it by turning it on and off. But this time it doesn't fix the issue.
This started a couple of days ago when i was using the external hdd. After i was done, i turned it off while the computer was on. After several sleep/hibernation, i notice i can't turn off my computer/restart it.
-Fast start up is disabled
-this happens in safe mode too
-didn't install any updates
-I am dual booting with windows 7 x64 and it doesn't happen on that.
-Attempted a clean boot but liek i said, it won't shut down or restart
-it can hibernate and sleep
-tried different power plans
-when i end the process " Windows Start-Up Application " , it BSOD.
EDIT: I would also like to add that if i press the power button on my pc, the screen will say " shutting down..." for a very long time and it never does shut down.
This started a couple of days ago when i was using the external hdd. After i was done, i turned it off while the computer was on. After several sleep/hibernation, i notice i can't turn off my computer/restart it.
-Fast start up is disabled
-this happens in safe mode too
-didn't install any updates
-I am dual booting with windows 7 x64 and it doesn't happen on that.
-Attempted a clean boot but liek i said, it won't shut down or restart
-it can hibernate and sleep
-tried different power plans
-when i end the process " Windows Start-Up Application " , it BSOD.
EDIT: I would also like to add that if i press the power button on my pc, the screen will say " shutting down..." for a very long time and it never does shut down.
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My Computer
System One
-
- OS
- Windows 7 x64 Home and 8.1 x64 Enterprise
- Computer type
- PC/Desktop
- System Manufacturer/Model
- Acer
- CPU
- Q8400 2.66 ghz
- Motherboard
- OEM
- Memory
- 8 GB DDR2
- Graphics Card(s)
- HD 6970
- Sound Card
- ALC 888s and Fiio e17
- Monitor(s) Displays
- LG W2361V
- Screen Resolution
- 1920x1080
- Hard Drives
- WD black 1 TB
- PSU
- corsair TX650m