Windows 8 and 8.1 Forums


The exception unknown software exception...

  1. #1


    Posts : 101
    Windows 8.1 64-bit

    The exception unknown software exception...


    Keep getting an error on shutdown that says "The exception unknown software exception (0xe0434352) occurred in the application at location 0x38d6811c".

    See attachment for more details.
    Attached Thumbnails Attached Thumbnails IMG_0001.JPG  

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  2. #2


    Posts : 467
    Windows 8 Pro


    What do you have running in the backround when you try and shut down?

    Try exiting all the taskbar programs in turn and doing a shutdown after each , hopefully this will show which app is causing the issue.
      My System SpecsSystem Spec

  3. #3


    Portsmouth Hants
    Posts : 772
    Windows 8.1 Pro with Media Center


    CCC.exe is the Catalyst Control Center software from ATI - you do not need it running unless you wish to modify your display settings on your graphics card. If it is set to run from startup, you can disable it from Task Manager in the startup tab.
      My System SpecsSystem Spec

  4. #4


    Posts : 101
    Windows 8.1 64-bit


    Quote Originally Posted by fafhrd View Post
    CCC.exe is the Catalyst Control Center software from ATI - you do not need it running unless you wish to modify your display settings on your graphics card. If it is set to run from startup, you can disable it from Task Manager in the startup tab.
    Thanks, I'll test the results.
      My System SpecsSystem Spec

  5. #5


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    Looks like CCC depends on dot net. Dot net is a huge problem in Windows 8, as it is part of the OS and can only be modified under "Features"

    There is a Dot Net repair tool that can be downloaded from MS - A guy that is a dot net expert made it, and MS liked it so much they appropriated it and made it "official":

    Download Microsoft .NET Framework Repair Tool from Official Microsoft Download Center

    Version 2 of the Microsoft .NET Framework repair tool is available

    Aaron Stebner is the guy who made these tools, they have worked well for me in the past, 8 is a bit of a problem fixing though.

    .NET Framework Repair Tool now supports diagnosing and repairing .NET Framework 2.0, 3.0 and 3.5 setup issues - Aaron Stebner's WebLog - Site Home - MSDN Blogs
      My System SpecsSystem Spec

  6. #6


    Posts : 101
    Windows 8.1 64-bit


    Quote Originally Posted by XweAponX View Post
    Looks like CCC depends on dot net. Dot net is a huge problem in Windows 8, as it is part of the OS and can only be modified under "Features"

    There is a Dot Net repair tool that can be downloaded from MS - A guy that is a dot net expert made it, and MS liked it so much they appropriated it and made it "official":

    Download Microsoft .NET Framework Repair Tool from Official Microsoft Download Center

    Version 2 of the Microsoft .NET Framework repair tool is available

    Aaron Stebner is the guy who made these tools, they have worked well for me in the past, 8 is a bit of a problem fixing though.

    .NET Framework Repair Tool now supports diagnosing and repairing .NET Framework 2.0, 3.0 and 3.5 setup issues - Aaron Stebner's WebLog - Site Home - MSDN Blogs
    Did not work.
      My System SpecsSystem Spec

  7. #7


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    Sometimes the repair tool doesn't work. Try re-installing the whole ATI driver package.

    It's hard to test Dot Net 4, but it's used in a lot of Programs.

    Try this tool, see if it shows anything:

    TestDriven.Net > Home

    Actually I don't know how that works, I think you have to have Visual Studio installed to use it.
      My System SpecsSystem Spec

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