Windows 8 and 8.1 Forums


Windows 8 stop responding

  1. #1


    Posts : 11
    Windows 8

    Windows 8 stop responding


    My laptop windows suddenly stop responding .. the mouse is moving but cant open anything even the task manager or Start menu! have to shut down from the power button!
    Can anybody help ?

      My System SpecsSystem Spec

  2. #2


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    You may need to run a CHKDSK or an even more intensive drive scan. If you have an Install Disk, you can boot from that and go into the Command Prompt and run CHKDSK /f from there on the system drive.

    If you have no Install disk you can try to get into Admin Safe Mode or safe mode command prompt and run it from there.

    If this does not help, there are tools on Hiren's Boot CD that can scan your whole drive for read errors, I'll show you how to do that if a regular CHKDSK fails.

    You may also want to look at the Startup Items in your Task Manager, and shut down anything you do not need. Just right-click anywhere on your Tray and choose "Task Manager" and go to StartUp - You might want to make a screen shot of what's in there, so I can see what yo have, that way I can advice you on which ones you can shut down safely.
      My System SpecsSystem Spec

  3. #3


    Posts : 11
    Windows 8


    Click image for larger version
      My System SpecsSystem Spec

  4. #4


    Posts : 11
    Windows 8


    No body answered me!!
      My System SpecsSystem Spec

  5. #5


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit
      My System SpecsSystem Spec

  6. #6


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    I would restore it to factory settings & start from scratch.
      My System SpecsSystem Spec

  7. #7


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit
      My System SpecsSystem Spec

  8. #8


    Posts : 11
    Windows 8


    I installed a new windows 8
    the same problem is still happening
    Would Something like that be related to any of the drivers' software?
    Last edited by Le Roi; 08 Sep 2013 at 20:09.
      My System SpecsSystem Spec

  9. #9


    Posts : 11
    Windows 8


    For the first time it showed BSOD with code : critical process died
    Shall i go to my shop?
    The laptop is in the guarantee time.
      My System SpecsSystem Spec

  10. #10


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    Yes take it back to the shop where you bought it and see what they have to say.
      My System SpecsSystem Spec

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