Windows 8 and 8.1 Forums


Problems booting windows...

  1. #1


    Posts : 5
    Windows 8

    Problems booting windows...


    o I got a brand new desktop about 2 weeks ago and just got this error when booting:
    ''Realtek PCIe GBE Family Controller Series (9/19/11). PXE-E61: Media Test Failure, check cable. PXE-MOF: Exiting PXE ROM. Reboot & select proper boot device . . . "

    Because of the Family Controller part I figured it might have something to do with my controller plugged in, so I unplugged both my Xbox360 charging kit and the wireless receiver and rebooted.

    Then it said something along the lines of : ''Windows failed to boot, Please enter the Windows installation disc and re-start the computer then click Repair computer''

    I was baffled and in shock that my new PC was already failing me so I just stood there and looked at the screen for about a minute, and then windows 8 finally just booted by itself without me even having to re-start the computer.

    Now what I'm wondering is if it was really the USBs plugged in messing with the booting, or if there is actually something wrong with my PC? I'd like to know ASAP while it's on warranty. I tried looking up that particular error online and people seemed to say it might have been a hard drive failure...

    Thanks!

    EDIT : There is definitely something wrong, now it seems everything I boot/restart it shows the message about Windows failing to boot (not the first one but the second, telling me steps to ''Repair computer''....) It stays on the error page for about 30 seconds and THEN boots up normally....it used to boot totally in about 3 seconds yesterday, what is wrong?

    EDIT2 : I tried Repairing problems via the Advanced Startup options of Windows 8 and it says :
    An unexpected I/O error has occurred.
    Error code: 0xc000000e9
    This problem can happen when a removable storage device is removed while it's in use or failing. Properly connecting any removable storage device and restarting your PC may fix this problem.

    The thing is, there is no removable storage device?

      My System SpecsSystem Spec

  2. #2


    Sounds like a hardware fault somewhere. Could just be a loose cabe connection as the error is saying it cannot get a constant connection to a device.

    I/O from what im aware are normally signs of hardware issues in some way.

    Have you tried to system restore as opposed to a Automatic Repair? As a last resort, try a reset. If you get an error of a similar nature regarding I/O errors then take it back.

    A 2 week old computer shouldnt be giving I/O errors! You have either 21 days or 28 days frompurchase to return an item if its faulty depending on the retailer.
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    Windows 8


    Thanks for the reply, I guess I'll contact customer support =/ What I find weird though is that it displays the message, then boots up normally and I have absolutely no problems once it is booted. I left my pc running for several hours this morning after I got the first error and never had anything, not even slowdown, nada.
    God, it took three weeks to ship too....
      My System SpecsSystem Spec

  4. #4


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Reset the UEFI/BIOS firmware to Windows Boot Manager first boot device & PXE ROM last boot device.
      My System SpecsSystem Spec

  5. #5


    Posts : 5
    Windows 8


    Quote Originally Posted by theog View Post
    Reset the UEFI/BIOS firmware to Windows Boot Manager first boot device & PXE ROM last boot device.
    I just did, well at least I think I did it, there were 4 booting options in my UEFI BIOS, the first was already what I assume to be the Windows Boot Manager (it actually had like a code name HLI-uh something and whatnot) The second was the PXE ROM which i switched to last and the two others were Realtek Ethernet 4 and 6 which I suppose must be CD and USB drives respectively?

    Anyway since doing so, I shut the PC down and re-started 5 times. 4 out of 5 times it worked like a charm , fast like before and without any problems, yet the second reboot led to the message :
    ''A disc reading error has occured Press ctrl+alt+del to restart your computer.''

    Is this something that can happen from time to time? I just came to post this and will try a few more reboots now.
      My System SpecsSystem Spec

  6. #6


    Posts : 5
    Windows 8


    Well 5 more reboots super fast and without any problems. Weird thing is, I went back to check the name of the HL thing....and now there were 5 booting options. a new options appeared as the 2nd one.
    the first and second started the same like ACHI P0 : HL-??-?? DVDRAM and the other ACHI P3: something
      My System SpecsSystem Spec

  7. #7


    Adelaide
    Posts : 1,338
    Windows 7 Ultimate SP1 (64 bit), Linux Mint 17.1 MATE (64 bit)


    Quote Originally Posted by Coq View Post
    I just did, well at least I think I did it, there were 4 booting options in my UEFI BIOS, the first was already what I assume to be the Windows Boot Manager (it actually had like a code name HLI-uh something and whatnot) The second was the PXE ROM which i switched to last and the two others were Realtek Ethernet 4 and 6 which I suppose must be CD and USB drives respectively?
    Quote Originally Posted by Coq View Post
    the first and second started the same like ACHI P0 : HL-??-?? DVDRAM and the other ACHI P3: something
    Ethernet = Network
    DVDRAM = Optical Drive
    Last edited by lehnerus2000; 04 Sep 2013 at 21:13. Reason: Quote Added
      My System SpecsSystem Spec

  8. #8


    Portsmouth Hants
    Posts : 772
    Windows 8.1 Pro with Media Center


    A lesson in Abbreviations

    AHCI - Advanced Host Controller Interface - a standard for connection to SATA (Serial ATA [AT* Attachment]) devices which are your Hard disks, SSDs and Optical Drives (the HL-DT-ST DVDRAM device in your case) HL-DT-ST identifies the Optical Drive as a Hitachi-LG Data Storage device

    The P0 and P3 represent the cable ports on the motherboard that the SATA devices are connected to.

    PXE is a Preboot Execution Environment - which boots from an instruction from your network - complicated to explain and unlikely ever to be used by you. Hence the reason to set it last, or disable it if possible.

    *AT together with XT and ATX are Motherboard form factors (i.e. standard configurations)

    Phew!
      My System SpecsSystem Spec

  9. #9


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    The second was the PXE ROM
    = Legacy network boot.

    Realtek Ethernet 4 and 6
    = UEFI network boot.

    Check all the cables.
      My System SpecsSystem Spec

  10. #10


    Posts : 5
    Windows 8


    Thanks for the lesson guys, the boot option that was absent the first time and appeared the second time was indeed the Hard drive option, which is weird, but I haven't had any problems since yesterday (and about 12 reboots later)
    I will definitely check for any loose cables just in case. Thanks for the help!
      My System SpecsSystem Spec

Problems booting windows...
Related Threads
Hi, I recently bought a Samsung 840EVO 240GB SSD to upgrade my mechanical HDD on my asus x202e laptop. I have the SSD hooked up via USB. Last night I attempted to clone the entire disk (Including the 300MB uefi partition, 900 MB recovery partition and of course the primary OS partition.) ...
Problems booting up in Drivers & Hardware
My dell 5520 is stuck at at the dell load up screen with the options F2 for setup or F12 for boot options. However these do not actually select those options and it's just stuck here. I have my boot disc in, but no way to choose to boot from it. Halp.
I'm trying to configure my system to dual boot with Windows 7 and 8.1 installed (defaulting to 8.1). I did this earlier in the week installing Windows 8.1 Enterprise first and when I installed Windows 7 second, Windows 7 wouldn't boot correctly. Then was told that you should install the older...
Some booting up problems! in Installation & Setup
So I have a 400gb vhdx windows 8 backup. The only problem is that restoring the image formats my hard drive. -_- So I have Linux and MAC on separate partitions, so I don't want to reformat. So I came up with an idea :) Install Windows on one partition and leave a blank partition ntfs...
Okay, so ive tried many ways, and Ive finally got stuck with using a VHD. I have followed countless tutorials, and finally found one. (on this forums somewhere) I go through all the steps, and it seems like it is working, and then when I boot my system it says this,...
Hi, I just made a new installation of Windows 8 Pro. Before installation I had Windows 7 Ultimate 64bit with same computer specs minus the Samsung SSD disk. My intention was to make a dual boot system with both Windows 7 and Windows 8. However, due to tiredness and common confusion I think I...
Annoying booting problems. in Performance & Maintenance
I have an Inspiron 1525 laptop. It was running Vista, which I really liked. However, after downloading some updates a while back, I kept getting 'NTLDR is missing'. A few times I was able to fix it but finally was unable to. My husband took it to a young fellow who said he could fix the problem....
Eight Forums Android App Eight Forums IOS App Follow us on Facebook