Solved Problems booting windows...

Coq

New Member
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o I got a brand new desktop about 2 weeks ago and just got this error when booting:
''Realtek PCIe GBE Family Controller Series (9/19/11). PXE-E61: Media Test Failure, check cable. PXE-MOF: Exiting PXE ROM. Reboot & select proper boot device . . . "

Because of the Family Controller part I figured it might have something to do with my controller plugged in, so I unplugged both my Xbox360 charging kit and the wireless receiver and rebooted.

Then it said something along the lines of : ''Windows failed to boot, Please enter the Windows installation disc and re-start the computer then click Repair computer''

I was baffled and in shock that my new PC was already failing me so I just stood there and looked at the screen for about a minute, and then windows 8 finally just booted by itself without me even having to re-start the computer.

Now what I'm wondering is if it was really the USBs plugged in messing with the booting, or if there is actually something wrong with my PC? I'd like to know ASAP while it's on warranty. I tried looking up that particular error online and people seemed to say it might have been a hard drive failure...

Thanks!

EDIT : There is definitely something wrong, now it seems everything I boot/restart it shows the message about Windows failing to boot (not the first one but the second, telling me steps to ''Repair computer''....) It stays on the error page for about 30 seconds and THEN boots up normally....it used to boot totally in about 3 seconds yesterday, what is wrong?

EDIT2 : I tried Repairing problems via the Advanced Startup options of Windows 8 and it says :
An unexpected I/O error has occurred.
Error code: 0xc000000e9
This problem can happen when a removable storage device is removed while it's in use or failing. Properly connecting any removable storage device and restarting your PC may fix this problem.

The thing is, there is no removable storage device?
 

My Computer

System One

  • OS
    Windows 8
Sounds like a hardware fault somewhere. Could just be a loose cabe connection as the error is saying it cannot get a constant connection to a device.

I/O from what im aware are normally signs of hardware issues in some way.

Have you tried to system restore as opposed to a Automatic Repair? As a last resort, try a reset. If you get an error of a similar nature regarding I/O errors then take it back.

A 2 week old computer shouldnt be giving I/O errors! You have either 21 days or 28 days frompurchase to return an item if its faulty depending on the retailer.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Acer 5750
    CPU
    i3
    Motherboard
    Acer
    Memory
    4GB
    Graphics Card(s)
    Intel 3000
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HD
    Screen Resolution
    1366x768
    Hard Drives
    750GB
    Browser
    Firefox
    Antivirus
    Avast
Thanks for the reply, I guess I'll contact customer support =/ What I find weird though is that it displays the message, then boots up normally and I have absolutely no problems once it is booted. I left my pc running for several hours this morning after I got the first error and never had anything, not even slowdown, nada.
God, it took three weeks to ship too....
 

My Computer

System One

  • OS
    Windows 8
Reset the UEFI/BIOS firmware to Windows Boot Manager first boot device & PXE ROM last boot device.
 

My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
    Computer type
    PC/Desktop
    Other Info
    Notebooks x 3

    Desktops x 5

    Towers x 4
Reset the UEFI/BIOS firmware to Windows Boot Manager first boot device & PXE ROM last boot device.
I just did, well at least I think I did it, there were 4 booting options in my UEFI BIOS, the first was already what I assume to be the Windows Boot Manager (it actually had like a code name HLI-uh something and whatnot) The second was the PXE ROM which i switched to last and the two others were Realtek Ethernet 4 and 6 which I suppose must be CD and USB drives respectively?

Anyway since doing so, I shut the PC down and re-started 5 times. 4 out of 5 times it worked like a charm , fast like before and without any problems, yet the second reboot led to the message :
''A disc reading error has occured Press ctrl+alt+del to restart your computer.''

Is this something that can happen from time to time? I just came to post this and will try a few more reboots now.
 

My Computer

System One

  • OS
    Windows 8
Well 5 more reboots super fast and without any problems. Weird thing is, I went back to check the name of the HL thing....and now there were 5 booting options. a new options appeared as the 2nd one.
the first and second started the same like ACHI P0 : HL-??-?? DVDRAM and the other ACHI P3: something
 

My Computer

System One

  • OS
    Windows 8
I just did, well at least I think I did it, there were 4 booting options in my UEFI BIOS, the first was already what I assume to be the Windows Boot Manager (it actually had like a code name HLI-uh something and whatnot) The second was the PXE ROM which i switched to last and the two others were Realtek Ethernet 4 and 6 which I suppose must be CD and USB drives respectively?
the first and second started the same like ACHI P0 : HL-??-?? DVDRAM and the other ACHI P3: something

Ethernet = Network
DVDRAM = Optical Drive
 
Last edited:

My Computer

System One

  • OS
    Windows 7 Ultimate SP1 (64 bit), Linux Mint 18.3 MATE (64 bit)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    n/a
    CPU
    AMD Phenom II x6 1055T, 2.8 GHz
    Motherboard
    ASRock 880GMH-LE/USB3
    Memory
    8GB DDR3 1333 G-Skill Ares F3-1333C9D-8GAO (4GB x 2)
    Graphics Card(s)
    ATI Radeon HD6450
    Sound Card
    Realtek?
    Monitor(s) Displays
    Samsung S23B350
    Screen Resolution
    1920x1080
    Hard Drives
    Western Digital 1.5 TB (SATA), Western Digital 2 TB (SATA), Western Digital 3 TB (SATA)
    Case
    Tower
    Mouse
    Wired Optical
    Other Info
    Linux Mint 16 MATE (64 bit) replaced with Linux Mint 17 MATE (64 bit) - 2014-05-17
    Linux Mint 14 MATE (64 bit) replaced with Linux Mint 16 MATE (64 bit) - 2013-11-13
    Ubuntu 10.04 (64 bit) replaced with Linux Mint 14 MATE (64 bit) - 2013-01-14
    RAM & Graphics Card Upgraded - 2013-01-13
    Monitor Upgraded - 2012-04-20
    System Upgraded - 2011-05-21, 2010-07-14
    HDD Upgraded - 2010-08-11, 2011-08-24,
A lesson in Abbreviations:geek:

AHCI - Advanced Host Controller Interface - a standard for connection to SATA (Serial ATA [AT* Attachment]) devices which are your Hard disks, SSDs and Optical Drives (the HL-DT-ST DVDRAM device in your case) HL-DT-ST identifies the Optical Drive as a Hitachi-LG Data Storage device

The P0 and P3 represent the cable ports on the motherboard that the SATA devices are connected to.

PXE is a Preboot Execution Environment - which boots from an instruction from your network - complicated to explain and unlikely ever to be used by you. Hence the reason to set it last, or disable it if possible.

*AT together with XT and ATX are Motherboard form factors (i.e. standard configurations)

Phew!
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP COMPAQ Presario CQ57
    CPU
    AMD E- 300 APU with Radion HD Graphics 1.30GHz
    Motherboard
    inbuilt
    Memory
    4GB
    Graphics Card(s)
    ATI
    Sound Card
    High Definition Audio on-board
    Monitor(s) Displays
    notebook
    Screen Resolution
    1366x768
    Hard Drives
    Seagate ST9500325AS
    Google drive 15GB
    Skydrive 25GB
    BT Cloud
    PSU
    external 20v
    Case
    Laptop
    Cooling
    pretty good
    Keyboard
    inbuilt
    Mouse
    touchpad
    Internet Speed
    BT Infinity Unlimited - 80 up 20 down =70/16 really
    Browser
    Chrome Canary usually
    Antivirus
    Windows Defender and Malwarebytes
    Other Info
    no Start menu modifications
    Upgraded with no issues to 8.0 and to 8.1

My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
    Computer type
    PC/Desktop
    Other Info
    Notebooks x 3

    Desktops x 5

    Towers x 4
Thanks for the lesson guys, the boot option that was absent the first time and appeared the second time was indeed the Hard drive option, which is weird, but I haven't had any problems since yesterday (and about 12 reboots later)
I will definitely check for any loose cables just in case. Thanks for the help!
 

My Computer

System One

  • OS
    Windows 8
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