Windows 8 and 8.1 Forums


Logitech E-Mail Video Files Don't Play on 64-Bit Windows 8

  1. #1


    Posts : 38
    Windows 7 Home Premium

    Logitech E-Mail Video Files Don't Play on 64-Bit Windows 8


    Hi everyone.

    I recently clean installed the 64-bit version of Windows 8 on my computer. The software I use on a daily basis works properly on it, but I do have a question about one thing.

    I have a couple of old Logitech e-mail videos. (They’re at least a dozen years old, possibly a little older. They’re in Logitech’s proprietary format, to the best of my knowledge, and cannot be converted to AVI or some other video format.)

    Ever since installing the 64-bit version of Windows 8, I cannot play these files. They have played properly on the 32-bit version, as well as previous versions of Windows.

    I’ve tried troubleshooting it and using various compatibility modes, with no success. So, I was wondering if anyone might know a possible workaround or solution to this problem, so I can play these files.

    Thank you! Jd

      My System SpecsSystem Spec

  2. #2


    What file extension do the videos have? Have you tried downloading VLC and seeing if that can play them?
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  3. #3


    Posts : 38
    Windows 7 Home Premium


    The Logitech E-Mail files are executable files with the .EXE extension. They are not playable on VLC.
      My System SpecsSystem Spec

  4. #4


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    Those are actually self-extracting EXE video files. They extract out the Video plus a little player.

    *.exe video file?!? [Archive] - Doom9's Forum

    You will have to use Windows 2000 or maybe even XP to view those. I've seen em, I think they open in XP. Try setting the Compatibility of the File to Windows XP sp3.
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  5. #5


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    Quote Originally Posted by jdanniel View Post
    The Logitech E-Mail files are executable files with the .EXE extension. They are not playable on VLC.

    Open them with WinRAR, - Extract the Video component out, then try to play it in VLC.
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  6. #6


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    One way to work around this is to download a free Video Screen Capture. If you google for it, there are quite a few free wares, one is CamStudio - Free Screen Recording Software . or Top 5 Free Video Capture Software For Windows (Download Now!). Install it in the PC where you can play the video then capture and save as a more popular format such as mp4, avi, flv.
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  7. #7


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    The problem is, you can't PLAY these videos in any other environment. There is no warez or free or paid video conversion program that can handle the content, it contains an EXE file as well as the video.

    But the whole thing should be a self extracting RAR or ZIP, try opening it in various decompression programs: WinZIP, WinRAR, 7ZIP.
      My System SpecsSystem Spec

  8. #8


    Posts : 38
    Windows 7 Home Premium


    Open them with WinRAR, - Extract the Video component out, then try to play it in VLC.
    I was unable to do that.
      My System SpecsSystem Spec

  9. #9


    Posts : 38
    Windows 7 Home Premium


    One way to work around this is to download a free Video Screen Capture.
    Not impossible, but must be done in real-time.
      My System SpecsSystem Spec

  10. #10


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    The other issue, is do you have your 16-bit support turned on? If this is not available in 64 bit Windows 8, then you'll have to use 32 bit Windows 8. It';s just mroe argument as to the flexibility that 32 bit OSes still have over 64. A 64 bit OS should ENCOMPASS all previous instruction sets, 4 bit, 8 bit, 16-bit - NOT lock them out.
      My System SpecsSystem Spec

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Logitech E-Mail Video Files Don't Play on 64-Bit Windows 8
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