Windows 8 and 8.1 Forums


Logitech E-Mail Video Files Don't Play on 64-Bit Windows 8

  1. #21


    Posts : 1,925
    Windows 8.1 Pro


    Quote Originally Posted by jdanniel View Post
    I'm wondering if I install an older version of Windows on my computer through Virtual Box or some other emulator, maybe I could view the files that way.
    The problem here is probably not Windows 8, but rather because it's 64 bit. The x64 architecture does not allow 16 bit apps to run from a 64 bit OS mode. You could probably run a 32 bit version of Windows 8 and view it, although installing an earlier version of Windows would probably be more certain to work.

    Just make sure to configure virtual box for a 32 bit VM.

    You also have to expect that video playback may not be ideal, but since it's so old that is probably not an issue. I'm not sure if Virtual Box allows this, but I know other VM software allows you to record a session, so you may be able to record the video playback and then view it normally in windows.

      My System SpecsSystem Spec

  2. #22


    Posts : 959
    Windows 8.1, 10


    This may not help you to see the files, but it seems from the Logitech Forum page below that the software used was Quickcam 5.6.1 (or some earlier version, presumably).

    logitech .exe video files - Logitech Forums

    Edit: If you're trying a VM, and you wanted to see if it works in Windows 8 (ish) you could try installing the 32-bit ISO version of Windows 8.1 Preview in VirtualBox/ VMWare/etc.. It will only work until the middle of January 2014, but you will be able to test it and that may give you time to find a way to work around it.

    https://www.eightforums.com/tutorials...d-install.html

    Download Windows 8.1 Preview ISO files - Microsoft Windows
      My System SpecsSystem Spec

  3. #23


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    Quote Originally Posted by jdanniel View Post
    I'm wondering if I install an older version of Windows on my computer through Virtual Box or some other emulator, maybe I could view the files that way.
    I'm using Parallels for Windows. It might work, I'm sure windows XP will allow you to open it. You have no other machines in your house or maybe friends with XP?

    I always keep a few machines with XP for stuff like this, mostly loaded with conversion software of all kinds, Video converters, Sound Taxi, and every file compression format in existence that I can find. And Image file formats, there are all kinds of odd ISO image formats that need specific software to open.
      My System SpecsSystem Spec

  4. #24


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    David- I don't think that software can open an EXE video file, they are made to run by themselves. I don't know if the quickcam program can edit them or open already made videos. Also, I did a search for that exact program, did not find it. I'll look again.


    I found a copy of it, but it may be a virus. Checking it. OK it is good! Here is the link:

    https://a5-downloads.phpnuke.org/en/...d-full-review/

    Click the top "Free Download" button and on the next page, click the "Mirror 1" link.

    The Mirror 1 Link is blocked by ESET, so the site that is holding the file may be malicious, the file itself is, however, clean.
      My System SpecsSystem Spec

  5. #25


    Portsmouth Hants
    Posts : 772
    Windows 8.1 Pro with Media Center


    ftp://ftp.logitech.com/pub/techsupport/quickcam/qc561enu.exe

    Here's the link for logitech QuickCam Express 5.6.1 executable - I guess enu means en(glish)u(SA) - dated 07/11/2001, so it should be ok in XP at least, and it should be a win32 program, and Lo! - it does run in 64-bit Windows 8 with compatiblity settings for XP, installs the webcam support program, but fails to install the cam driver due to not knowing anything about Windows versions beyond XP Sp3.

    There's still a load of stuff for d/l at

    ftp://ftp.logitech.com/pub/techsupport/quickcam/

    So on this experience, why not right-click the executables, and run the compatibility troubleshooter, and it will hopefully try to run these self-playing .exe movies as if in XP Sp3*? You can specify to run in that mode if it does not do it automatically. Good luck!

    *This was suggested in post #3 by XweAponX
    Last edited by fafhrd; 06 Sep 2013 at 13:55.
      My System SpecsSystem Spec

  6. #26


    Orbiting the Moon
    Posts : 2,975
    Windows 10 x64


    Quote Originally Posted by XweAponX View Post
    The other issue, is do you have your 16-bit support turned on? If this is not available in 64 bit Windows 8, then you'll have to use 32 bit Windows 8. It';s just mroe argument as to the flexibility that 32 bit OSes still have over 64. A 64 bit OS should ENCOMPASS all previous instruction sets, 4 bit, 8 bit, 16-bit - NOT lock them out.
    64-bit versions of Windows do not support 16-bit components, 16-bit processes, or 16-bit applications

    4bit?
    8bit?
    -> that's a bit exaggerated don't you think...

    16bit on x64:
    VM's will help out, the easy way: just use Win98 or XP.
      My System SpecsSystem Spec

  7. #27


    Portsmouth Hants
    Posts : 772
    Windows 8.1 Pro with Media Center


    God knows where this 16-bit meme came from in this thread - the Win32 API has been around for 20 years now, since it arrived with NT 3.1. The OP stated that the files were about a dozen years old - that takes us back to Windows Me and Win2k, with XP arriving in October 2001 all win32 based.
    In 1993, we didn't have the Web, let alone WebCams! If you were able to attach a camera to your PC under Windows 3.1, it would have to be by parallel port - Serial ports could not transmit fast enough, and USB support did not arrive until after 1995.
      My System SpecsSystem Spec

  8. #28


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    real 32 bit processing was in Windows for Workgroups 3.1.1, there was a setting in the Control Panel to turn it on. It wasn't there in Windows 3.1.1. Windows 95 had 32 bit on by default, but could handle 16 bit. The point is, if the processor can handle 16 bit, there is no reason to clip the OS to not allow the CPU to handle 16 bit apps. Which is my complaint with 64 bit OSes used in Work environments and why I always install 32 bit OSes for Offices. If said Office was going to do Digital Animation, then it would be 64 bit, no argument.

    I only tossed in the 4 and 8 bit scenarios, I don't remember if my original IBM PC XT did 4 bit, it was an 8 bit processor in a 4 bit bus or was a 16 bit processor in an 8 bit bus? The point was that all Intel processors from the 80486 down, had the instruction sets from all previous processors built in.

    The Pentium stepped away from that right? Able to handle 16 bit processes but made for 32 bit? But all of the processors I've used both Intel and AMD with both 32 bit and 64 bit bus, have all been able to handle 16 bit.

    But all of this argument is not going to get this guy's video's to play, he needs a PC with the 16 bit subsystem working in order to play the EXE files.
      My System SpecsSystem Spec

  9. #29


    Portsmouth Hants
    Posts : 772
    Windows 8.1 Pro with Media Center


    What did they used to say about Windows - something like:

    - a 32-bit shell on a 16-bit patch to an 8-bit OS written for a 4-bit processor by a 2-bit company that does not care 1 bit about its customers.

    Still, that does not take away the fact that Logitech QuickCam video emails from 2001 run on 64-bit Windows 8 (which does not support 16-bit Windows executables) with XP Sp3 compatibility settings:

    Click image for larger version
      My System SpecsSystem Spec

  10. #30


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    You got that to work using Compatibility?

    We need to find out if the OP tried that. If he can't It may be that the EXE video file may have gotten corrupted over the years. Apparently it is important he gets it opened.

    I thought I had read on a Logitech discussion site that some of those Logitech Video Files are 16 bit - That's why I suggested it.
      My System SpecsSystem Spec

Page 3 of 5 FirstFirst 12345 LastLast
Logitech E-Mail Video Files Don't Play on 64-Bit Windows 8
Related Threads
Anyone else having this problem? Latest updates installed, Windows 8.1 Windows Media Player will not play AVI files. All other file types work fine. Windows Movie Maker won't recognize them either. Is there a fix? Thanks, wws
My new HP Pavilion with MS Win 8.1 includes all of the default MS Win sound files. I cannot access them to play for all users (family use with no password on accounts). REQUEST: I would like a 'How-To' on both accessing and getting MS Win 8.1 default or any sound file them to play during a...
Hi All Any ideas on solving this before I do a complete reinstall of Windows 8.0 64bit and then update to 8.1 properly, On October 12th I used ISO friend got ahold of, now i'm having problems with videos on websites, local videos on PC hard drive not playing properly with Xbox video, Windows...
Solved Video wont play in General Support
I have a collection of Digital Photographer tutorials on DVDs from about 2006. They used to play fine on Windows 7 but on Windows 8 although the DVDs load they will not play the enclosed video content. A label saying a plug-in is not loaded is displayed. What plug-in is required and where can...
Solved Cant play any mpg video files in General Support
when I click play nothing happens sound comes perfect but no movie can any one help please thanks
Hi there the version of IE10 shipped with Server 2012 seems to have a defect -- can't play video from web sites -- sound is fine. Not sure if this is actually a real problem as you don't usually do much browsing on a server -- but as this version of IE10 is nearer RTM than that shipped with W8...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook