Windows 8 and 8.1 Forums


Need help in getting OS back

  1. #1


    Posts : 8
    Windows 8

    Need help in getting OS back


    Hello friends, I am new here . I am a college student.

    1 month ago i purchased HP Pav 15-e017TX. It came with pre-installed Win8 single language. After two weeks system used to create problem. So, i installed Win7 Ultimate by enabling Legacy mode.

    Now, my parents are shouting at me because now HP logo is not visible while windows is starting up.
    So, my question is that if i install Windows 8 PRO in UEFI mode as taught here : UEFI (Unified Extensible Firmware Interface) - Install Windows 8 with So will i get that HP logo back? when windows 8 will start at booting process??

    Sorry for my poor english, and thanks in advance. Please help me

      My System SpecsSystem Spec

  2. #2


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Restore it to factory settings & the HP logo will come back.

    I upgraded from 8 to 8 Pro with UEFI & I still have my Gateway logo.

    I'm just curious though.

    Why go to so much trouble to get to look at the HP logo for maybe 3 seconds at boot-up ?

    If you consider this question inappropriate, I beg your pardon.
      My System SpecsSystem Spec

  3. #3


    Posts : 8
    Windows 8


    Thanks for the reply and No prob friend.

    Actually, after enabling Legacy mode i deleted all the hard disk partition and created a new partition using Win 7 DVD. So all the partition that was created by HP are lost. So, there is no chance to Restore it to factory settings.

    The reason why my parents are shouting is that :
    1. I removed the company installed OS.
    2. And as HP logo is not visible during Win 8 bootup so it will void warranty. Hardly 1 month gone and still 11 month remaining so if something happens to hardware, the waranty is voided.

    What i am asking is that if i install Win 8 pro after transferring file to pen drive as mention in this website and after successful installation of OS will i be able to see HP logo during win 8 bootup?? or Hp logo is lost forever.

    I hope i am more clear now.
      My System SpecsSystem Spec

  4. #4


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    You got rid of the Recovery drive ?
    I think the HP logo is lost.
    Warranty voided.

    Maybe contact HP & request Recovery Disks ?

    They might be free Or cost some money....
      My System SpecsSystem Spec

  5. #5


    Posts : 8
    Windows 8


    Thanks, yes there is no recovery drive. If i get recovery disk will this solve the logo issue?
      My System SpecsSystem Spec

  6. #6


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Quote Originally Posted by Wolfdale View Post
    Thanks, if i get recovery disk will this solve the logo issue?
    You should be able to use the recovery disk(s) to return it to factory settings.

    If so, the logo would come back.

    Someone else here may be able to provide more detailed help.

    It seems as long as you have a working OS on the computer, you could use recovery disks.
      My System SpecsSystem Spec

  7. #7


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    See this link:

    :: HewlettPackard ::

    You need your original Product Key.
      My System SpecsSystem Spec

  8. #8


    Posts : 8
    Windows 8


    I think i have saved myself. The day i bought laptop i created recovery disk using HP recovery manager. Can this be used to recover ? if yes what is the procedure.
    Also i would like to ask can i copy all those 6 DVD's in another 6 blank DVD?
      My System SpecsSystem Spec

  9. #9


    Posts : 279
    64-bit Windows 8.1 Pro


    It sounds like you may have lucked out with your recovery disks ... insert disk #1 then reboot ( make sure that your cd/dvd drive is set to be the first drive to boot ) This should start your recovery process. Let us know how it goes.
      My System SpecsSystem Spec

  10. #10


    Posts : 8
    Windows 8


    Thanks, for the guidelines, I will let you all know.
      My System SpecsSystem Spec

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