Besides not having any drag and drop features for icons or files, I also cannot move the entire window by clicking and holding the mouse button on the title. I cannot re-size a window either. The close, minimize, and restore down/maximize buttons work. Sometimes when I double click on the title bar the window will restore down/maximize, but not always. The slider bars only work if they are clicked in (and then only sometimes) and take a second to respond or will not respond at all; I cannot drag them. I cannot highlight any text to copy it; I assume because that is also a drag function. Frequently, windows will not respond for up to a minute or longer and sometimes I stop them because they have not responded for more than 5 minutes. Mouse clicks frequently take 3 or 4 seconds to respond in all programs. I am not a knowledgeable computer person and do not know if this is caused by Windows 8 or the hardware. I have tried to restore the system (three times), but there was only one restore point and that failed. I have tried using escape, various other keys, the right mouse button, and restarting. I gave up on restarting after well over 3 hours because there is a queue of 21 updates that have failed before and it was only on update 10. Shutting down and restarting does not help. I have McAfee and have scanned the computer 3 times and not found anything wrong. Does anyone have any suggestions? Help!!
My Computer
System One
-
- OS
- Windows 8
- Computer type
- Laptop
- System Manufacturer/Model
- Acer
- CPU
- Intel
- Graphics Card(s)
- Intel
- Browser
- Firefox
- Antivirus
- McAfee