Windows 8 and 8.1 Forums

router

  1. #1


    MD
    Posts : 865
    Windows 10 Pro x 64

    router


    Hello
    I have Belkin router that worked well with Win 7 and also with Win 8, for months.
    Recently, it has been losing internet and phone intermittently.
    I recently had trouble with my isp's modem which involves the phone and pc.
    I performed a router firmware update but still am losing both phone and internet.
    Does this sound like a modem or router issue?
    Thank you
    Peter

      My System SpecsSystem Spec

  2. #2


    Is this a DSL connection? It sounds more like an ISP issue if your phone is going out as well. It could be a bad phone line, jack or the box outside. I would make a call to your ISP and have them trouble shoot the problem.
      My System SpecsSystem Spec

  3. #3



    The Contemplator
    (1963-2013)
    Doncaster, UK
    Posts : 638
    Windows 8.1 Pro RTM x64


    It may be a simple case of the DSL filter failing, and a replacement should solve the problem - they're relatively cheap, so even if it doesn't you will have eliminated a possible cause. Plus, you'll have a spare filter should the need arise.
      My System SpecsSystem Spec

  4. #4


    Posts : 511
    Windows 10 Pro 64 bit


    Quote Originally Posted by Dwarf View Post
    It may be a simple case of the DSL filter failing, and a replacement should solve the problem - they're relatively cheap, so even if it doesn't you will have eliminated a possible cause. Plus, you'll have a spare filter should the need arise.
    Excuse my ignorance, but what is a DSL filter?
      My System SpecsSystem Spec

  5. #5


    MD
    Posts : 865
    Windows 10 Pro x 64


    Hello
    It is broadband with Comcast. And I tend to agree with the phone comment. I have an appt. scheduled. I will follow up.
    Thank you
    Peter
      My System SpecsSystem Spec

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