Windows 8 and 8.1 Forums


Problem with monitor

  1. #1


    Posts : 36
    Windows 8 64-bit

    Problem with monitor


    Hello, recently my monitor stopped responding after being turned off (after 15 minutes). It didn't happen before.
    I don't know what to do. Should I disable turning off the monitor altogether? I lose all my work when this happens because the only way to get the laptop working again is to press the power button which restarts the computer although the settings are actually that it should go into hibernation when I press the power button, which it does if the display is working, but if it stops responding it restarts the laptop. No other keys work or do anything when this happens.
    Any advice?
    Thank you!

      My System SpecsSystem Spec

  2. #2


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    It sounds like its more than just the monitor not turning back on. It sounds like your PC/Windows is locking up. Check device manger for anything with a yellow ! after it.
      My System SpecsSystem Spec

  3. #3


    Posts : 36
    Windows 8 64-bit


    Thank you.
    I just checked and there is a yellow ! next to the printer (WIA). Upon turning on the printer, a new one without the yellow ! appeared, so I uninstalled the one with the yellow !. Hopefully this solved the problem!
      My System SpecsSystem Spec

  4. #4


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    I'd be surprised if that was causing the PC to lock up. You'll just have to wait and see.
      My System SpecsSystem Spec

  5. #5


    Posts : 2,627
    win8.1.1 enterprise


    try disabling the turn monitor off after 15min power option and see if the computer has any problems with it off , try it like that for a week ,if it doesn't freeze /lock up then you know its the monitor
      My System SpecsSystem Spec

  6. #6


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    Printers not configured correctly CAN cause a poopload of problems, if the yellow vanished when turning it on, maybe that's what it needed. Keep us posted.
      My System SpecsSystem Spec

  7. #7


    Posts : 36
    Windows 8 64-bit


    I am keeping an eye on it... It didn't happen again yesterday, but usually it seemed to happen after restarting from hibernation and after restarting from hibernation today I have been working non-stop. Later today though I will have the chance to leave it on without doing anything for more than 15 minutes, so we will see what happens.
      My System SpecsSystem Spec

  8. #8


    Posts : 36
    Windows 8 64-bit


    It is still working.... Maybe it was really the printer. I also had a 4-port USB hub connected when it happened, but nothing was attached to it and at any rate USB selective suspend is enabled in the power settings, so it shouldn't cause any problems?
      My System SpecsSystem Spec

  9. #9


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    Nope, that's the right setting. It may have been the 4-port hum. I use an 8-port USB hub, but it has to be plugged in. But my HP Printer causes me problems. Caused me problems, the Ink System broke.
      My System SpecsSystem Spec

  10. #10


    Posts : 36
    Windows 8 64-bit


    Right now the hub is plugged in, so we will see if it causes any problem when the display is turned off... It didn't cause any problems in the past, so it was probably really the printer (I did have a problem with the printer more or less at the time when the problem with the monitor started to occur). It is funny, as the printer was not even connected, but maybe the laptop just didn't like that problem in the device manager...
      My System SpecsSystem Spec

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Problem with monitor
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