Windows 8 and 8.1 Forums


Turned off PC when refreshing Windows 8

  1. #11


    Posts : 13
    Windows 8


    Just to clarify, I bought my laptop as a demonstrator model and It only came with a power cord and the thing itself. I do not have any recovery disks.

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  2. #12


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Quote Originally Posted by x50potato View Post
    Just to clarify, I bought my laptop as a demonstrator model and It only came with a power cord and the thing itself. I do not have any recovery disks.
    I wasn't talking about recovery disks, as in CDs or DVDs.

    Most computers have installed in them a recovery partition you can use to return the computer to factory specs.
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  3. #13


    Posts : 13
    Windows 8


    Okay I am familiar of when I had a recovery partition back when windows 7 was installed but when I had windows 8 I don't really remember having one. Is there any way to access it?
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  4. #14


    Posts : 13
    Windows 8


    I tried putting an HP windows 7 repair disk on but that did nothing.
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  5. #15


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Quote Originally Posted by x50potato View Post
    Okay I am familiar of when I had a recovery partition back when windows 7 was installed but when I had windows 8 I don't really remember having one. Is there any way to access it?
    Should be able to access it by booting into BIOS, if you can.
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  6. #16


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Quote Originally Posted by David Bailey View Post
    Quote Originally Posted by x50potato View Post
    Okay I am familiar of when I had a recovery partition back when windows 7 was installed but when I had windows 8 I don't really remember having one. Is there any way to access it?
    Should be able to access it by booting into BIOS, if you can.
    That's more complicated than it sounds so I made some pictures.
    First off, you may not even be able to boot into BIOS.
    But, if you can do what's in the pictures:

    Click image for larger version


    Click image for larger version


    Click image for larger version


    Click image for larger version


    Click image for larger version


    Click image for larger version


    Click image for larger version

    This should return it to factory settings.
    If it can be done.
    With no operating system present, it might not work.
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  7. #17


    Posts : 5,360
    7/8/ubuntu/Linux Deepin


    You can d/l the enterprise trial .iso ( it is big ), burn it usb/cd . Boot it up and get to system recovery options from that
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  8. #18


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    How to order Microsoft official Dell OEM manufacturer's Recovery Disks.
    Manuals | Dell US

    RouteTo
    Dell - Support
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  9. #19


    Posts : 13
    Windows 8


    Alright I tried to get to the windows recovery menu but it didn't show up on the boot manager. I guess I will have to download the windows 7 cd then.
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  10. #20


    Posts : 375
    Win 8.1 64bit


    Quote Originally Posted by x50potato View Post
    Alright I tried to get to the windows recovery menu but it didn't show up on the boot manager. I guess I will have to download the windows 7 cd then.
    So you followed the steps as outlined above by DavidBailey ? Used F12 key ?

    Very strange. If you had Win8 previously installed, the boot options and recovery options should appear. Possibly will not work, but should appear.

    How old is your computer ? Any chance of hard drive failure ?

    Should you use Win8 in the future, I would recommend using the Reset feature vs Refresh feature. The Reset feature also has an option to retain all your files.
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Turned off PC when refreshing Windows 8
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