Windows 8 and 8.1 Forums


Random Restart with prompt (intelppm.sys)

  1. #11


    Posts : 153
    Windows 8, Kali


    Alright this is plain B*****IT. First off, I have to make a bootable UEFI flashdrive in order to try and repair this, So I go through the steps of that because I don't have a cd or a cd drive, then I have to download a windows 8 iso, in order to do that I need to get a product key which isn't provided anywhere on the pc or in the packaging. I finally retrieve it with a product key extractor ONLY TO BE TOLD IT IS NO GOOD FOR A RETAIL VERSION OF WINDOWS 8. What kind of BS system are these companies running? I can't change my battery, I can't change my ram, I don't have a cd drive, I don't have a windows product key, I have no way of reinstalling windows. This seems like it should be a netbook but it is CLEARLY an 800 dollar LAPTOP *as advertised*. Last time I checked laptops actually worked and were useful for something other than a 6 pound knife that I can use to cut carrots. Quit emulating Apple, if I wanted a MAC I wold have bought that, not a windows pc. This is being returned tomorrow and if the morons at best buy give me any crap about it I'm going to go ballistic.

    /rant over

      My System SpecsSystem Spec

  2. #12


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    I'd bring it back, trade it for something else. What a disappointment!

    You probably need the "Core" version of Windows 8 to reinstall it, which I believe pulls it's activation out of the BIOS somehow. there was someone in here a few months back looking for a copy of it, we found a download link for one, I'll see if I can pull it up.


    I did a search on that model, and there are a lot of complaints about it, similar to what you posted.
      My System SpecsSystem Spec

  3. #13


    Posts : 153
    Windows 8, Kali


    Quote Originally Posted by XweAponX View Post
    I'd bring it back, trade it for something else. What a disappointment!

    You probably need the "Core" version of Windows 8 to reinstall it, which I believe pulls it's activation out of the BIOS somehow. there was someone in here a few months back looking for a copy of it, we found a download link for one, I'll see if I can pull it up.


    I did a search on that model, and there are a lot of complaints about it, similar to what you posted.
    If it was the only laptop like this I could understand, but basically everything there was like a macbook. Maybe I will get a Samsung ativ or something.
      My System SpecsSystem Spec

  4. #14


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    Or you can trade it for the AMD version, it would not be using that Intelppm.sys file.

    A client of mine was going to buy an HP touchscreen system, I guess I'll be talking him out of that now.
      My System SpecsSystem Spec

  5. #15


    Posts : 153
    Windows 8, Kali


    Hardware isn't bad, it's just not what I want. The only two big complaints I have are a mushy keyboard and the trackpad wants to grab your finger because of the grooves in it. The next one would be the battery and the cd drive.
      My System SpecsSystem Spec

  6. #16


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    You cannot change the battery? Sounds like a surface clone. Dump it. I checked the specs, it's got good hardware, AMD and Intel versions. But the Intel version is resurrecting a major flaw, with that Intelppm.sys error, which has been in there since XP.
      My System SpecsSystem Spec

  7. #17


    Posts : 153
    Windows 8, Kali


    Discovered that the ppm is power management. Without it it will not underclock and my battery goes to crap.
      My System SpecsSystem Spec

  8. #18


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    Well, that sucks. Try to find a new Intel Chipset driver, you can get it from Intel if you look for the chipset.
      My System SpecsSystem Spec

  9. #19


    Posts : 153
    Windows 8, Kali


    Just got a new laptop. That version of windows 8 was corrupted. The setup process on this one was different and it is acting differently as I'm using it.
      My System SpecsSystem Spec

  10. #20


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    Good, hope it works better. For a new system, don't download all 500 windows updates at once, do em only a few at a time and only the ones you think are important and relevant to the system.
      My System SpecsSystem Spec

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Random Restart with prompt (intelppm.sys)
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