Windows 8 and 8.1 Forums


Cannot create New Folder using File Explorer

  1. #1


    Posts : 21
    Win 8 Pro 64 bit

    Cannot create New Folder using File Explorer


    Since 2 days ago I've noticed that I cannot create a new folder with File Explorer by any way possible. Using the taskbar or the SHIFT + Ctrl + N. Even when saving projects with Save File as... and trying to use the "New Folder" text string button does not create any folder. Using CMD prompt or powershell all works well as with Total Commander which i only installed to see if it could create folders and it does. Other programs that auto create folders also works well (i.e. Foobar when transcoding to new unavailable folder). My Windows 8 Pro is original, it's a 4 month old install, I've not made any customizations, no registry hacks, Windows is bare apart from Classic Shell which i only use now as a custom button to go to start screen with the mouse. I also made a custom High Contrast Theme that i use at night or when eyes are a bit tired. It's 2 months old so it's there long before the problem.I've not installed any new programs in the last week apart from some updates from FileZilla, Foxit pdf and Notepad++.Last system update is COPICOM from 13 July.I followed this guide which as not resolved the problem: I cannot find a way to create a new folder in Windows 8. - Microsoft Community Any pointer would be kindly appreciated. Thank you.EDIT: Btw sorry for the unformated text but i could not format it in any way possible everytime i did Preview Changes it changed like you see it- Before submitting was properly formatted.

      My System SpecsSystem Spec

  2. #2


    Posts : 1,093
    Windows 8 Pro Windows 8.1 Preview


    In an effort to avoid multiple "I tried that already" responses, let's do a simple test and tell us what you get. A screenshot would also be appreciated. In my example, I simply right-click inside of explorer and select new. Tell us what happens when you try the same thing.

    Click image for larger version
      My System SpecsSystem Spec

  3. #3


    Posts : 21
    Win 8 Pro 64 bit


    Thank you for your quick answer and i completely forgot to say that it does not work either. Attached pic.
      My System SpecsSystem Spec

  4. #4


    Posts : 1,093
    Windows 8 Pro Windows 8.1 Preview


    Yep! I can see the context menu option is completely missing. Try item #5 in this tutorial and see if the "folder" option reappears when you right-clcik:

    New Context Menu - Remove & Restore Default Menu Items - Windows 7 Help Forums
      My System SpecsSystem Spec

  5. #5


    Posts : 21
    Win 8 Pro 64 bit

    Works! Thank you!


    Yep! Problem solved! All works well now. The menu is there. The new folder in Ribbon works and even the keyboard shortcut! Thank you very much for your help JustATest! Highly appreciated.
      My System SpecsSystem Spec

  6. #6


    Posts : 1,093
    Windows 8 Pro Windows 8.1 Preview


    Glad you got it fixed sajara! Thanks for the acknowledgement as well. It was a pleasure working with you. Cheers!
      My System SpecsSystem Spec

Cannot create New Folder using File Explorer
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