Windows 8 and 8.1 Forums


Reparing Disk Errors

  1. #1


    Posts : 3
    Windows 8

    Reparing Disk Errors


    Hi,

    I'm running Windows 8. 3 days ago my computer crashed coming up with a message that it needed to restart. It then came up with a meesage "Repairing disk errors. This may take over an hour", and continued to display that message for 3 days straight. Now it has gone to a Boot Menu. The menu displays two tabs Boot Menu/App Menu, with the options under Boot Menu
    1. Windows Boot Manager
    2. SATA HDD: Hitachi

    I selected Windows boot manager, and the screen went black for a few seconds then went back to the same menu. What has happened and how do I get back to Windows??

      My System SpecsSystem Spec

  2. #2


    Posts : 1,093
    Windows 8 Pro Windows 8.1 Preview


    Any contributing factors that we should know about (laptop dropped while running, etc) because it really sounds like your hard drive is in bad shape as indicated by the repair process taking 3 days and then failing to make the necessary repairs. With that said, you may want to try and access your laptop manufacturer's diagnostic tools (if available) and see what results come from that testing. Unfortunately, you never included your system specs so I can't help you make any determination in that area.
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 8


    Thanks for your response. I didn't drop the laptop. The laptop has been running fine since I bought it 6 months ago. The night it crashed it had been runnng fine, I wasn't using it the time it was just open next to me with a skype chat window open. The laptop is a Samsung Notebook, Model: NP530U3C. I don't have the manual or paperwork on me at the moment, are there any other details that you need?
      My System SpecsSystem Spec

  4. #4


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1
      My System SpecsSystem Spec

  5. #5


    Posts : 1,093
    Windows 8 Pro Windows 8.1 Preview


    I don't see any diagnostics available for that model in the BIOS but I cold be wrong because the owner's manual seems to cover a series of laptops. Anyway, the manual states that some laptop were sold with a System Media Recovery Disk. Do you have that disk? If so, are you willing to try a reinstall with the understanding that all user installed programs and user data will be lost?
      My System SpecsSystem Spec

  6. #6


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    Theog hit it on the head, you can use Hiren's Boot CD. Download it from the link below, and boot to it. The new version will have a section for Diagnostic Tools, there will be a section with Hard Disk tools and almost every manufacturer's tool there is. You could probably use GWscan, but there is a Hitachi disk tool in there as well, you will want to run a full scan on the drive. If the Diag program tells you there are "Too Many Disk Errors" you can use Vivard to do a Smart Remap of the drive. it will take a few hours, so you can't lose power during that time. If you have to use ViVard, don't do it until you talk to us first.
      My System SpecsSystem Spec

  7. #7


    Posts : 1,093
    Windows 8 Pro Windows 8.1 Preview


    Quote Originally Posted by theog View Post
    Right to the point with no added fluff I might add. However, be forewarned that even if you are able to repair your hard drive, I'm guessing you are probably going to need to reinstall your OS so get that System Recover Media (which might have had the built-in diagnostics anyway) ready and good luck in resolving your issue.
      My System SpecsSystem Spec

  8. #8


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    The entire filesystem is probably intact, but unreadable. My original 500 GB WD hard drive developed that same error, and I got the same Boot Screen with the same result the OP posted. All I did was run GWscan, and the full surface scan/repair. The system booted right up after the scan was complete.

    Before we have people totally reinstalling Windows 8 needlessly, there are many mroe steps we can take: Running Bootrec /Fixmbr and then /scanos from the install disk, and even running the Automatic repair from the install disk, which I have done a number of times and it actually fixed a couple mroe things before booting. If none of those steps work after scanning the drive for errors, then we can reinstall 8 or try some other recovery methods.

    But in the last 6 months, drive repair has become a kind of forte for me, and I've repaired not only 2 of my own systems but about 15 of my clients PCs with this same problem. When the Aperture Circle starts spinning around for too long, it's time to use GWscan or some other full disk scanning prog.
      My System SpecsSystem Spec

  9. #9


    Posts : 1,093
    Windows 8 Pro Windows 8.1 Preview


    Quote Originally Posted by XweAponX View Post
    The entire filesystem is probably intact, but unreadable. My original 500 GB WD hard drive developed that same error, and I got the same Boot Screen with the same result the OP posted. All I did was run GWscan, and the full surface scan/repair. The system booted right up after the scan was complete.

    Before we have people totally reinstalling Windows 8 needlessly, there are many mroe steps we can take: Running Bootrec /Fixmbr and then /scanos from the install disk, and even running the Automatic repair from the install disk, which I have done a number of times and it actually fixed a couple mroe things before booting. If none of those steps work after scanning the drive for errors, then we can reinstall 8 or try some other recovery methods.

    But in the last 6 months, drive repair has become a kind of forte for me, and I've repaired not only 2 of my own systems but about 15 of my clients PCs with this same problem. When the Aperture Circle starts spinning around for too long, it's time to use GWscan or some other full disk scanning prog.
    Ok, thanks for that; however, looking at the 3 days spent trying to repair the OS without success tells me that by "my logic" there are either one of two situations at work:

    1. The disk is so corrupted, even if it get repaired, a reinstall will most likely be in order.
    2. If the repair effort took 3 days without success, and it was not due to a hard disk issue, then a reinstall will be necessary anyway.

    I was hoping to kill two birds with one stone here, with the hopes that the System Media Recovery disk would have included the necessary tools but I'll take you up on a bet as follows:

    1. I'll betcha that disk can't be repaired adequately to support a resolution without a reinstall

    Also, there is a distinct difference in our approach to problem resolution; in that, I try to focus on the OPs specifc problem; whereas, you seem to provide general resolution tactics in many of your responses and Hiren's CD solution seems to be included in almost every one. You also like to stray off-topic a lot and expound on your achievements which some may consider a good read; however, I find it very difficult to extract what your exact recommendation is most times because it is burried in your fluff somewhere. However, I guess the proof is in the pudding when an OP acknowledges your efforts so I hope your methodology leads to many specific "thank yous for your individual effort" in the future. Good luck.
    Last edited by JustATest; 01 Aug 2013 at 20:17.
      My System SpecsSystem Spec

  10. #10


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    On the other hand I don't have a "Power User" badge.

    I don't care what else is needed to be done to fix this kind of problem, the first step is always to run some kind of disk scan to make sure the disk is OK. Because I have spent too many hours, days and years chasing down Aperture Circle spinning and basic system lockups and wasted all that time looking for all kinds of complicated ways of fixing it.

    See, but when someone brings me a system that is dong this stuff, I don't want to hand them a system where i had to wipe the whole hard drive, I want to hand it back to them working exactly how it should work. To date, from 1996 to this day, I've only failed to repair a broken Windows installation once and only once. Guess that's the diff, I do all it takes to get something to work and achieve that result and it's all in my "Fluff" whereas you simply say "Wipe it and reinstall"

    SURE, we can do that, but first off, we have to find out WHY we needed to do a wipe and re-install. And, usually the cause is in the hard drive status.

    Now, I havent attacked you in any of my posts but you've taken a few jabs at me for no reason. Well if you wanna, I'll do a round with you, but I suggest taking it to the "Chillout Room" where I suggest you go asap, and leave it out of the threads in Gen Help.

    But my "Fluff", and my reputation, speaks for itself.
      My System SpecsSystem Spec

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