Windows 8 and 8.1 Forums


Keep loosing Date/Time- main screen- cannot log in.

  1. #1


    Posts : 6
    windows 8

    Keep loosing Date/Time- main screen- cannot log in.


    Hi:

    I keep loosing the date/time main screen area after the computer is idle for any extended period of time.

    When I move the mouse to log back in I get the main screen, but no time/date on the left side and
    I cannot log back in, no keys work.

    I have to turn the power off and then re power up - then the time/date etc re appear and I can log in.

    I already re freshed as instructed by Acer Tech support- but that didn't work.

    I have a acer aspire laptop- 771-6865.

    Any help is appreciated.

      My System SpecsSystem Spec

  2. #2


    Posts : 1,093
    Windows 8 Pro Windows 8.1 Preview


    Make sure you don't have your keyboard option in device manager (power management tab) set to "allow the computer to turn off this device to save power."
      My System SpecsSystem Spec

  3. #3


    Posts : 2,627
    win8.1.1 enterprise


    Quote Originally Posted by chuckster 125 View Post
    I have to turn the power off and then re power up - then the time/date etc re appear and I can log in.
    i think it more like its getting stuck in sleep or hibernate ,not just turning off the clock ,try turning all power saving option off in power option and see how it goes
      My System SpecsSystem Spec

  4. #4


    Posts : 1,093
    Windows 8 Pro Windows 8.1 Preview


    Quote Originally Posted by chuckster 125 View Post
    When I move the mouse to log back in I get the main screen.
    He's coming out of sleep.

    Quote Originally Posted by chuckster 125 View Post
    I cannot log back in, no keys work.
    So maybe his keyboard is slow to initialize if it were turned off by the power setting in the device manager.
      My System SpecsSystem Spec

  5. #5


    Posts : 6
    windows 8


    Quote Originally Posted by JustATest View Post
    Make sure you don't have your keyboard option in device manager (power management tab) set to "allow the computer to turn off this device to save power."

    After I get into device manager, where do I go to get to the power management tab?

    I opened keyboard and I also scrolled down on view etc- cannot find power management tab.

    * I'm not very computer savvy *

    Thanks.


    also ,on the power option, its set to turn off display in 10 minutes and sleep in 30 minutes.

    Should I change it to much longer?
      My System SpecsSystem Spec

  6. #6


    Posts : 1,093
    Windows 8 Pro Windows 8.1 Preview


    Click image for larger version
      My System SpecsSystem Spec

  7. #7


    Posts : 1,093
    Windows 8 Pro Windows 8.1 Preview


    Quote Originally Posted by chuckster 125 View Post
    also ,on the power option, its set to turn off display in 10 minutes and sleep in 30 minutes.
    That won't fix your issue.
      My System SpecsSystem Spec

  8. #8


    Posts : 6
    windows 8


    Quote Originally Posted by JustATest View Post
    Quote Originally Posted by chuckster 125 View Post
    also ,on the power option, its set to turn off display in 10 minutes and sleep in 30 minutes.
    That won't fix your issue.

    Thanks.

    There is no power management tab to open.

    Just has 4 tabs on top- General, Driver, Details and Events.- no power management tab
      My System SpecsSystem Spec

  9. #9


    Posts : 1,093
    Windows 8 Pro Windows 8.1 Preview


    My fault... dummy me! You have a laptop so it won't be there. Sorry for steering you in the wrong direction. I got off on the wrong foot on this one so maybe Caperjack can step back in and help you. Very sorry.
    Good luck.
      My System SpecsSystem Spec

  10. #10


    Posts : 6
    windows 8


    Quote Originally Posted by JustATest View Post
    My fault... dummy me! You have a laptop so it won't be there. Sorry for steering you in the wrong direction. I got off on the wrong foot on this one so maybe Caperjack can step back in and help you. Very sorry.
    Good luck.
    Thanks for your time and help!

    I'll see what I can do with the power options.
      My System SpecsSystem Spec

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Keep loosing Date/Time- main screen- cannot log in.
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