Windows 8 and 8.1 Forums


fn z keys not working after recovery done

  1. #11


    Posts : 30
    windows 8


    hi again, the button driver downloaded and the quick launch keys, but the other one failed or I stopped it after about 4 hours trying to downoad, and also when checking for drivers HP didn't recognise my product, I note there is a guide to troubleshooting a download that is not downloading on the HP site so will also try that, you get a plus for all your help

      My System SpecsSystem Spec

  2. #12


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    Well, the one you needed is the Quicklaunch. It SHOULD have worked. I have a lot of experience with the HP Support site. The site may have been overloaded, or being maintained, try the download later.

    There is also a tool on the HP Support site that detects your exact system and then shunts you over to a page with the correct support files. To use it, it installs a program that allows them to read your system, it is usually pretty painless, make sure you have the newest Java and Flash installed.

    That Quick Launch program is what you need to make your Fn keys work right.
      My System SpecsSystem Spec

  3. #13


    Posts : 30
    windows 8


    after talk with the customer service in India, they have solved the download issues, and told me that the updates that were showing are in conflict with windows 8 and things seems to be OK now, thanks for your help
      My System SpecsSystem Spec

  4. #14


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    Hm, the ones I found were for Windows 8. The Quick Launch program is important because it makes all of those Fn key combos work, like brightness, volume, and switching displays.
      My System SpecsSystem Spec

  5. #15


    Posts : 30
    windows 8


    I had put the quick button one on but it was some other non windows ones that were not downloading and causing the problems, and the conflict, thanks for checking,
      My System SpecsSystem Spec

  6. #16


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    Ah. yah, you can probably skip any "QFE" fixes, you probably got them already from Windows Update.
      My System SpecsSystem Spec

  7. #17


    Posts : 30
    windows 8


    that is what they said, after 4 hours waiting for the computer to instal one of them I hit the stop button, and then with another one it was 3 hours, and not done, I've wasted days but now I don't have the annoying red alert showing I need updates, HP tell me they update automatically anyway
      My System SpecsSystem Spec

  8. #18


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    But you got the Keys fixed? good. Wasting time on HP sites and phone calls, well, that's par for the course of HP, heh.
      My System SpecsSystem Spec

  9. #19


    Posts : 30
    windows 8


    this is my first hp, got it because it was light for travelling, didn't have any troubles like this with my asus or compaq but then I didn't have windows 8 either
      My System SpecsSystem Spec

  10. #20


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    Well, HPs are good once you beat them into submission. My Media PC is an old HP Pavilion, but I gutted it and rebuilt it from the ground up.
      My System SpecsSystem Spec

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fn z keys not working after recovery done
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