Windows 8 and 8.1 Forums


Weird Windows 8 problem?!

  1. #1


    Posts : 8
    windows 8

    Weird Windows 8 problem?!


    Hi everyone, hope somebody can help me here...

    I booted up my laptop as normal and all of my programs and documents are missing. Desktop background and all settings are ok, my internet connected is still saved and my deleted items are still in the recycle bin. Really odd.

    Got about 6 months work not backed up (I know).

    Anybody got any ideas what has happened?

    Just for info, nothing new installed, just shut down and booted up as normal.

      My System SpecsSystem Spec

  2. #2


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    Welcome to Windows 8 Forums! You may have a virus that hid everything. First you have to run "Unhide"

    Unhide Download

    Run that first, then run any AV you have, then download TDSSkiller and Malwarebytes Anti Rootkit and check for rootkits.
      My System SpecsSystem Spec

  3. #3


    USA, Idaho
    Posts : 1,062
    Win 8, (VM win7, XP, Vista)


    Quote Originally Posted by XweAponX View Post
    Welcome to Windows 8 Forums! You may have a virus that hid everything. First you have to run "Unhide"

    Unhide Download

    Run that first, then run any AV you have, then download TDSSkiller and Malwarebytes Anti Rootkit and check for rootkits.
    Thanks for that link there big guy (learned something new today). . .
      My System SpecsSystem Spec

  4. #4


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    Ha, it's a common problem. One nasty virus in particular hides everything on your hard drive. In some cases, it actually DELETES all of your Program Files entries.
      My System SpecsSystem Spec

  5. #5


    Posts : 8
    windows 8


    Quote Originally Posted by XweAponX View Post
    Welcome to Windows 8 Forums! You may have a virus that hid everything. First you have to run "Unhide"

    Unhide Download

    Run that first, then run any AV you have, then download TDSSkiller and Malwarebytes Anti Rootkit and check for rootkits.
    Thanks for coming back so quickly, should the files be available after running unhide? I ran that earlier but haven't done the others yet, didn't seem to make a difference?
      My System SpecsSystem Spec

  6. #6


    Posts : 1,093
    Windows 8 Pro Windows 8.1 Preview


    Is anything visible in the explorer view?

    Click image for larger version
      My System SpecsSystem Spec

  7. #7


    Posts : 8
    windows 8


    yeah, I still have all the relevant folders, my programs are still in programs files folder but no documents or any folders I created and nothing in the downloads folder or desktop. The start menu/tiles are all missing as well. Click image for larger versionClick image for larger versionClick image for larger version
      My System SpecsSystem Spec

  8. #8


    Posts : 1,093
    Windows 8 Pro Windows 8.1 Preview


    Are any of the programs executable when accessed via the explorer view (ie, navigate to a few exe files and test). Also, please confirm that you lost everything (eg, data, image, and videos) that you created and/or downloaded; yes?
      My System SpecsSystem Spec

  9. #9


    Posts : 8
    windows 8


    Just done a search for .mp3 and .ai and all files are there plus they all execute, feel better they are there and still function but still no change explorer wise.
      My System SpecsSystem Spec

  10. #10


    Posts : 1,093
    Windows 8 Pro Windows 8.1 Preview


    So, you think you haven't lost your personal data but you just can't see the details in explorer; yes? If so, you may either still have an active virus (as previously suggested) or you are looking at the remnants of same. With that said, I personally cannot offer you a step-by-step on how to proceed from here; however, if no one else steps in to assist in that area, this might be your next step:

    Refresh Windows 8

    Good luck.
    Last edited by JustATest; 22 Jul 2013 at 19:13.
      My System SpecsSystem Spec

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