Windows 8 and 8.1 Forums


White pixel line in desktop tile ONLY?!?!

  1. #1

    White pixel line in desktop tile ONLY?!?!


    I have a Dell XPS12 Ultrabook (amongst other things) and out of the blue a white line of pixels popped up on my desktop. It is there no matter what windows or programs I have open through the desktop however when I go to the start screen or open any other tile it goes away....I've tried restarting, changing the resolution, etc and can't make the line go away. Its still under warranty if it was the screen, but in the past my experience with blown out pixels (white lines on the screen) has been a screen replacement because its there no matter what....this goes away in the start screen or any other tile.... None of my other laptops/tablets with windows 8 have done this before.

    Any suggestions?!?!

    Thanks!

      My System SpecsSystem Spec

  2. #2


    Posts : 1,093
    Windows 8 Pro Windows 8.1 Preview


    A picture is better than a thousand words. Screenshot please.
      My System SpecsSystem Spec

  3. #3


    Click image for larger version Click image for larger versionyou can see the line on the desktop here and any windows open in the desktop......
    Click image for larger versionClick image for larger version but it disappears on the start screen and photo viewer or any other tile...
      My System SpecsSystem Spec

  4. #4


    Posts : 1,093
    Windows 8 Pro Windows 8.1 Preview


    Well, those picture were definitely better than a thousand words! Strange happenings. However, humor me for a minute on this one and set your desktop back to the default theme and see what happens. This is not logical so why not try the unlogical; yes?
      My System SpecsSystem Spec

  5. #5


    Posts : 1,093
    Windows 8 Pro Windows 8.1 Preview


    And while you are at it, try moving those items (above the line) to a different area of the desktop to see if the line moves with them.
      My System SpecsSystem Spec

  6. #6


    USA, Idaho
    Posts : 1,062
    Win 8, (VM win7, XP, Vista)


    Don't want to jump in on JustATest (he is going down the right path), however, have you attempted to go to a black screen to see if this problem is there. . .just an idea, and a thought. . .Good luck.
      My System SpecsSystem Spec

  7. #7


    Posts : 1,093
    Windows 8 Pro Windows 8.1 Preview


    Quote Originally Posted by Lee View Post
    Don't want to jump in on JustATest (he is going down the right path), however, have you attempted to go to a black screen to see if this problem is there. . .just an idea, and a thought. . .Good luck.
    Hi Lee... please join in... this looks like it might one of the more interesting issues posted recently.
      My System SpecsSystem Spec

  8. #8


    USA, Idaho
    Posts : 1,062
    Win 8, (VM win7, XP, Vista)


    Quote Originally Posted by JustATest View Post
    Quote Originally Posted by Lee View Post
    Don't want to jump in on JustATest (he is going down the right path), however, have you attempted to go to a black screen to see if this problem is there. . .just an idea, and a thought. . .Good luck.
    Hi Lee... please join in... this looks like it might one of the more interesting issues posted recently.
    I was trying to think what would cause this type of malfunction in the screen, but at this point I am stumped. It actually doesn't appear to be pixels because it isn't happening full time, or on all programs. . .interesting. . .
      My System SpecsSystem Spec

  9. #9


    Okay, so I tried desktop personalization to change the background and it was still there no matter what default, black, etc. Restarting, recalibration of display, etc - no change....
    Click image for larger version Click image for larger version

    BUT, while uploading these pictures I discovered that the pointer changes to a hand in that corner and if a window has a button over it (OK button when selecting pictures to upload) it won't let me click the button. So when the pointer changed to a hand, I clicked and it opens Mozilla Thunderbird! It's like a hidden shortcut? Is that possible?
      My System SpecsSystem Spec

  10. #10


    Posts : 1,093
    Windows 8 Pro Windows 8.1 Preview


    If you go all the way to the lower right. It will change to a hand, and if you click it, it will return you to the desktop view (its like a toggle) so if you have TBird open, that is what you will see. I'm a bit tied up on another issue right now but I'll check back shortly if nobody else steps in first.
      My System SpecsSystem Spec

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White pixel line in desktop tile ONLY?!?!
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