Windows 8 and 8.1 Forums


Window 8.1 on Samsung Series 7 Ultra

  1. #1


    Posts : 4
    Windows 8.1

    Window 8.1 on Samsung Series 7 Ultra


    Hello all!

    I recently upgraded my Samsung Series 7 Ultra to the Windows 8.1 preview to check out it's new offerings. It's ok I suppose. Some positives and some negatives. Anyway on to my point:

    So with the update came some unwanted changes. It seems to have disabled most of my func keys on the top row of my keyboard. Also, it now no longer saves my touchpad settings. They are reset to default everytime the system is rebooted.

    I'm guessing this has to do with the Samsung software that controls these features not yet upated or ready to run on 8.1. It's just annoying so I thought I'd post for all you smart folks to see if anyone has any suggested remedies or similar issues from the update.

    Thanks!

      My System SpecsSystem Spec

  2. #2


    How did you install 8.1, as an upgrade of clean install? Did you try reinstalling your drivers for your functions keys from Samsung?
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    Windows 8.1


    This was an upgrade install from the Windows Store. Upon better google searching I found that this is a known and reported issue among several manufacturers when updating to 8.1. I considered reinstalling Samsung drivers, but cannot find them on their site (at least they have non listed). Search results from Google suggested a fix may be rolled out in Windows Update. So I installed all updates and things were not fixed. In fact they worsened because now Chrome and Firefox do not work. Seems only IE works. Guess I should have held off on the update all together...
      My System SpecsSystem Spec

  4. #4


    Posts : 1
    windows 8.1

    Touchpad problem and function keys error on Windows 8.1


    Good day every1!

    I am also facing same problems on my Samsung ultra 7series laptop after upgrading from windows 8 to windows 8.1 using a web download copy of Windows 8.1 Enterprise Review from Microsoft. Many of my function keys are not working and my touchpad are disabled from the settings its not functioning as the special features as of windows 8. Is there any way you can help us please..
      My System SpecsSystem Spec

  5. #5


    Posts : 959
    Windows 8.1, 10


    Hi Ricman,

    This is for Windows 8 rather than 8.1 but with any luck will work... Samsung have a SW Update application which adds back the extra function keys, so I'd give that a try.

    I would suggest you create a System Restore point before trying this, in case it doesn't work and you want to uninstall and then restore back.

    Windows 8 Upgrade | SUPPORT | SAMSUNG

    Edit: I see there are earlier posts in the thread which I didn't see- maybe the SW Update won't work.
      My System SpecsSystem Spec

  6. #6


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    If you check Model on Samsung support, you will still end up at SW Update download page.

    NP740U3E - DOWNLOADS | SUPPORT | SAMSUNG UK


    after upgrading from windows 8 to windows 8.1 using a web download copy of Windows 8.1 Enterprise Review from Microsoft.
    Why did you not update from the Store to Windows 8 Preview.
      My System SpecsSystem Spec

  7. #7


    Posts : 4
    Windows 8.1


    So I tried to hold out and hoped it would get fixed. I let windows updates and Samsung SW updates happen and things just ended up getting worse (my browsers eventually stopped working).

    If you created a restore point before the update I suggest rolling back to that. I wasn't so wise to do so, so I completely restored windows back to 8. Or if it doesn't bother you that much live with the problems and do the full 8.1 install later when it rolls out.
      My System SpecsSystem Spec

  8. #8


    Posts : 1
    windows 8


    Encountered the same problem. I am using a samsung series 5 notebook. My drivers arent working. Had to do system restore
      My System SpecsSystem Spec

  9. #9


    Posts : 1
    Windows 8


    Also experiencing the same problem. I hope somebody has informed Samsung about this and they are fixing this fast...

    How could I perform a true clean install back to Win8 easily?
      My System SpecsSystem Spec

  10. #10


    Posts : 4
    Windows 8.1


    I eventually went back to Win8 from the 8.1 preview by using system restore in Windows and just going back to fully stock Windows. I didn't have a restore point saved from before the update, but I imagine if you have that you can just roll back to that point and it will revert the update?

    I know 8.1 has been officially released now but after that experience and reading about the experience of others using Samsung's I think I'll continue to hold off. Sounds like 8.1 is still a bit buggy for everyone anyway. Bummer.
      My System SpecsSystem Spec

Window 8.1 on Samsung Series 7 Ultra
Related Threads
Random BSOD - New Laptop Samsung Series 8 in BSOD Crashes and Debugging
So I've had this laptop since christmas and I'm a bit worried about a few things.. The Samsung support for drivers is beyond pathetic. There is basically nothing available to the users except this software package called SW Update. A few of the updates simply don't work, which includes an audio...
So I downloaded the ISO and burned it via unetbootin. I go into bios and change the following settings: disable fast boot, and make the OS selection CMS make USB boot first Then when i boot, it just boots back to windows 8. I also noticed that once I reboot back into bios, the USB is not set to...
Hi Guys, thanks for accepting me on this forum. I bought a Samsung Series 3 notebook from a notorious (rip off) high st retailer 6 months ago. Its been unopened in its box until yesterday when I gave it to my wife as a birthday pressie. Eagerly opening it, we switched it on but all we got was a...
Hi and thanks for reading. I have a Samsung Series 5 Ultra Touch. The other day, for reasons unknown, it would start up into the auto repair process. It would "diagnose PC" then "repairing", warning that might take a long time. Well after 24 hours I figured this was a dead end. I have been...
Struggling to figure this one out, the touch screen (capacitive) works under windows 7 fine, and also on the windows 8 installation pages but once it boots into windows 8 it doesn't work (although the pen works fine throughout all of it). I have tried installing windows 8 from scratch, fully...
First of all hello to everyone here, I've been browsing these forums for an answer to my issue but couldn't find anything in the FAQ about my specific problem. I followed the directions in the FAQ as well as those on the Intel site but I am still having issues. I ran the Intel system...
I just got a Samsung Series 7 Slate off of Craigslist. I have already booted from a USB flash drive with Windows 8 64 bit. But I realize I don't want to just go ahead and install it without some advice from some others who have already been. First of all, do I do a full install of Windows 8, or...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook