Windows 8 and 8.1 Forums


Windows 8.1 refuses to sleep

  1. #841


    Posts : 2,191
    Windows 8.1


    Quote Originally Posted by johnpombrio View Post
    So far, I don't think Master Chief has fixed anyone's sleep problems. Did any of his advice help someone yet?
    I'll be the first to confirm that MasterChef does have real talent! I have seen him solve many complicated issues. With that said, I think you need to browse around a bit before coming to such a conclusion and making such a profound statement.

    my2cents

      My System SpecsSystem Spec

  2. #842


    Houston
    Posts : 18
    Win 8.1 Pro x64 w Media Center


    The only thing that I did was to enable Intel Smart Connect in the UEFI Bios and loaded the driver from ASUS.
    Intel® Smart Connect Technology

    Very interesting....


    How it works


    While your computer is asleep, Intel Smart Connect Technology wakes the system periodically and re-establishes network connectivity. This enables your applications that receive data from the Internet—such as your e-mail and social network sites—to quickly sync with the cloud service and update your system. After the content is updated, the system automatically transitions back to sleep mode.

    Learn more about Intel® Smart Connect Technology features and requirements >
      My System SpecsSystem Spec

  3. #843


    Posts : 286
    W8.1 Pro 64


    Quote Originally Posted by kenJ View Post
    The only thing that I did was to enable Intel Smart Connect in the UEFI Bios and loaded the driver from ASUS.
    Intel® Smart Connect Technology

    Very interesting....


    How it works


    While your computer is asleep, Intel Smart Connect Technology wakes the system periodically and re-establishes network connectivity. This enables your applications that receive data from the Internet—such as your e-mail and social network sites—to quickly sync with the cloud service and update your system. After the content is updated, the system automatically transitions back to sleep mode.

    Learn more about Intel® Smart Connect Technology features and requirements >
    Interesting. Seems to me that the task scheduler has the ability to do exactly the same thing without this utility. The difference may be that this utility works.

    If you're using this utility I wonder if you could tell maintenance to no longer itself wake the device and maintenance would be smart enough to instead run when the utility had waken up the machine?
      My System SpecsSystem Spec

  4. #844


    Texas
    Posts : 1,022
    Windows 8.1


    Quote Originally Posted by kenJ View Post
    The only thing that I did was to enable Intel Smart Connect in the UEFI Bios and loaded the driver from ASUS.
    While your computer is asleep, Intel Smart Connect Technology wakes the system periodically and re-establishes network connectivity. This enables your applications that receive data from the Internet—such as your e-mail and social network sites—to quickly sync with the cloud service and update your system. After the content is updated, the system automatically transitions back to sleep mode.
    Hmmmmmmmm, I have an AMD processor. So that wouldn't be the reason mine doesn't sleep in Windows 8.1.
      My System SpecsSystem Spec

  5. #845


    Quote Originally Posted by johnpombrio View Post
    Hipsie, join Master Chief in thinking that the problem is due to "something installed", or "a program", or "wrong drivers", or "you missed something". So far, I don't think Master Chief has fixed anyone's sleep problems. Did any of his advice help someone yet?
    I can tell you’re frustrated and rightfully so. No one likes a broken or crippled system. I know it’s easy for me to come on this thread for my system was fixed with the update, but I feel any bit of info that anyone posts whether right or wrong is good, for it just may trigger a thought in someone to lead to a solution.

    You mention in your last post the Intel Smart Connect in the UEFI Bios, which in reality is a 3rd party setting or program/app no matter where it resides. Upon OS installation perhaps the installer sees that this is included in the UEFI (which also the kernel reads data) and configures settings differently than it would for a legacy BIOS system. Perhaps this is the common factor.

    My bet is with Microsoft as it all started with the Win8.1 update. April 8th is the next big chance that the issue is fixed with the big Win8.1.1 update.
    Do you mean it started with the 8.1 upgrade?

    I would think MS addressed the sleep issue with update KB2919394. It seemed to have fixed the problem for many. I hope for the rest that they will continue to seek a solution. At the least, as you stated, it may be cured with the upcoming SP1 or whatever they call it.

    I’ll have to ask > Who here that the update did not fix your non-sleep issue have UEFI BIOS? Any here that has legacy BIOS have a continuing non-sleep problem?
      My System SpecsSystem Spec

  6. #846


    USA
    Posts : 689
    Windows 8.1 Pro with Media Center


    Quote Originally Posted by MasterChief View Post
    It wouldn't surprise me if many with this problem are running uTorrent or something and still complaining like, "But why????"
    Sorry but you would be wrong.
      My System SpecsSystem Spec

  7. #847


    USA
    Posts : 689
    Windows 8.1 Pro with Media Center


    Quote Originally Posted by sygnus21 View Post
    Quote Originally Posted by sygnus21 View Post
    This is a definite sure fire way to get an idea what's causing it for sure... disconnect you cable or Wi-Fi service and if the PC sleeps, you know it's a network problem.

    It's been stated here and elsewhere that 8.1 may have a bug with regards to networking issues which prevents PC's from sleeping. And that the best way to fix it is to have all systems leave the current Home Group and re-establish a new one with all computers on, and using the same password for all.

    I've not re-established my home group yet, but I can say that since leaving home group Win 8.1 now sleeps without issue.

    You can see these posts... Windows 8.1 Won't Sleep When Idle - Page 2 - Microsoft (Windows) Discussion & Support - Neowin Forums to get an idea what I'm talking about, including one by our very own johnpombrio - Windows 8.1 does not go to sleep / standby automatically. Please read the thread though as some steps may be unnecessary or even work. BUT.... if your PC sleeps when disconnected from the network, it's definitely a network problem.

    Good luck.
    So after having my sleep issues fixed by leaving home group, I finally re-joined this week... and the sleep issues are still gone. In short... my issue is fixed, even with home group.

    May not work for everyone, but just a thought.

    Peace
    Quote Originally Posted by johnpombrio View Post
    Quote Originally Posted by mw8t View Post
    Well my machine slept fine for about 3 days. Now if it has slept once and woken it refuses to sleep again

    Although this time a reboot will induce sleep again whereas before the MS update it wouldn't.
    Gawd, the number of times that has happened to me... I FIXED IT! It broke again after a few days. I FIXED IT! It broke again...
    About a month in and the still no sleep issues. So far so good
      My System SpecsSystem Spec

  8. #848


    Manchester CT
    Posts : 693
    Windows 8.1 Pro 64 bit GA


    Master Chief has suggested many things to try to fix the sleep issues. No one has replied back yet that any of the suggestions worked but they may for some so here is the list from THIS forum only:

    Posts and suggestions from Master Chief on things to try to fix sleep issues. If you need help from Master Chief , read the original post, post your questions here, or contact MasterChief directly though this form private posts.

    Post 650 Check my BSOD forum post no suggestions.

    Post 652 AVF, tosiba drivers

    Post 672 drivers- always a driver problem; delete 3rd party security software

    Post 676 Task scheduler- delete non necessary enties

    Post 678 Switching themes

    Post 681 Update Network drivers (this was recommended in post 3 or 4, heh); poor firewall; Cisco or other VPN

    Post 683 Device manger network adapter power- click on save power ) posted around post 50 or so
    .
    Post 701 optical drives, iTunes

    Post 704 From a post from Linw that you latest post are not working. You said:
    “Just because someone makes an upgrade to an OS does not mean the rest of the system is right for that OS.

    If I see hard data like I keep asking for, this thread will likely get knocked down real quick with solutions. And then if not, only then will you have a new believer. “

    Post 709 Bios, Motherboard set for power options
    “I've seen literally 10s of thousands of machines online, and maybe 2-3 times I have found nothing wrong only.”
    “Even if there is nothing wrong, then you all must have some common denominator besides 8.1. The whole world would be complaining and Microsoft would have fixed it by now because of the whole world complaining. That amount of dissatisfaction in regards to sleep is unseen.”

    Post 711
    “A few more ideas I have at the moment, in general:

    1) If ASUS board, download and install latest ATK package in Downloads/Utilities section. You will probably have to check Windows 7 for latest. (Look at your ASMMAP64.sys driver for the date.)

    2) Again for ASUS board, if you have AI USB charger software, do the same as in 1.

    3) If you are using a mouse and not just a touchpad, even if the mouse stays perfectly still, it can appear to the OS like it is moving. In this case, it would be a mouse issue. To see if this is your problem, set sleep to one minute timer while the system is not actively doing anything, and unplug the mouse.

    4) If you have Bonjour service (mdnsrepsonder.exe) - uninstall/reboot to test.

    5) If you have DaemonToolsLite (major known BSOD causer too) - uninstall and replace with PowerISO.

    6) If you have an external monitor, install the .inf for it.

    7) In Power Plan settings, set it for Multimedia settings - When sharing media: Allow the computer to sleep.

    8) If you are using Homegroup, disable the services and use classic sharing instead, to test.

    9) Someone claims this. I don't know how true or not it is: "All computers that are using HOMEGROUP have to all be on the same HOMEGROUP and have to be properly configured to share something before any of the computers will auto sleep properly."

    Posts 723 and 724
    “You're not understanding that something in your Win 8 install that behaved ok there could not behave ok on 8.1 - or at the very least - you're negating that possibility as if it can't exist.”
    All I'm asking for is to give me a chance to look at some of these systems with problems, and nobody will oblige.

    The ball is not in my court.”

    Post 729
    “All I can say is that if you don't want my help, that is your choice, but it is wrong of you to the fullest to try to write off what I do for people or deny that I can fix something without giving the chance. Have you seen the BSOD subforum?”

    Post 733 back to BSOD troubleshooting.

    Post 735 to Rockhound
    “@Rockhound:

    You have a well-known BSOD-causer on the machine (which most definitely can affect sleep too), namely:

    vdrive vdrive.sys Wed Aug 29 23:06:04 2012 (503ED89C)

    Uninstall DVDFab Virtual Drive and replace only with latest PowerISO.

    These drivers are too old and will affect sleep:

    SiLib SiLib.sys Thu Jul 15 18:08:26 2010 (4C3F86DA)
    SiUSBXp SiUSBXp.sys Thu Jul 15 18:27:13 2010 (4C3F8B41)

    Update to ~2013 drivers or newer. If there is no update, uninstall. If it belongs to hardware, uninstall and remove hardware (if no update.)

    Update Logitech game panel software: LGPBTDD.sys Wed Jul 01 19:47:52 2009 (4A4BAF58)

    Disable AdobeAAMUpdater and Dropbox from starting with Windows, until issue is resolved.

    You should also disable Cyberlink's Richvideo service permanently.

    Corsair Link is having major problems on your system. You should uninstall that software.

    We can also manually remove this unnecessary driver if everything above does not fix sleep:

    rikvm_38F51D56 rikvm_38F51D56.sys Fri Oct 29 06:52:09 2010 (4CCAA759)”

    Rockhouse (God bless him) replied that he tried all this and did not help

    Post 739 to Linw
    Surely, a power-related driver that needs an update:

    AsIO AsIO.sys Mon Aug 23 21:53:02 2010 (4C7325FE)

    Vists ASUS' site for your motherboard. Downloads/Utilities section. Install latest ATK package. If Windows 8 doesn't have latest, look to Windows 7 instead.

    Update your Realtek PCI-e LAN driver:

    Realtek

    Uninstall (or if portable version, just delete its folder) CPU-Z:
    Code:
    start end module name
    fffff800`02839000 fffff800`02841000 cpuz132_x64 (deferred)
    Image path: cpuz132_x64.sys
    Image name: cpuz132_x64.sys
    Timestamp: Thu Mar 26 19:17:23 2009 (49CC0D03)
    CheckSum: 0000A01B
    ImageSize: 00008000
    Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Use only latest version found on their website.

    Not sure what these startup items are, but I would delete or disable:

    Install LastPass IE RunOnce c:\progra~2\common~1\lpunin~1.exe -p -name=lastpass -ffuuid support@lastpass.com Public Common Startup

    Install LastPass FF RunOnce c:\progra~2\common~1\lpunin~1.exe -q -name=lastpass -ffuuid support@lastpass.com Public Common Startup

    What's my computer doing c:\progra~2\what's~1\whatsm~1.exe /fromautostart Public Common Startup (<<< I would uninstall entire software.)

    These startup items could be affecting:

    PureSync "c:\program files (x86)\puresync\puresynctray.exe" Godzilla\Lin Startup

    swg "c:\program files (x86)\google\googletoolbarnotifier\googletoolbarnotifier.exe" Godzilla\Lin Startup

    Classic Start Menu "c:\program files\classic shell\classicstartmenu.exe" -autorun Public HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run <<< I would uninstall if still necessary, to test.

    I would disable these startup items until issue is sorted:

    Dropbox dropbox.lnk Godzilla\Lin Startup

    JustCloud justcloud.lnk Godzilla\Lin Startup

    Delete this startup item:

    Logitech . Product Registration logitech . product registration.lnk Godzilla\Lin Startup”

    Post 741 Update wireless and router firmware

    Later posts Rockhound and Linw still having sleep issues

    Post 763 Start screen tiles

    Post 782 “This is glaringly obvious in your startup:
    NoSleep! "e:\dl\nosleep_1.4.2.exe" FREDCUBE\Frederic HKU\S-1-5-21-3911891209-3396455852-3159023710-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    I've never heard of ScreenManagerPro software. It is of the type that can cause issues, so that's another idea.
    And yet another is Cisco software. Their stuff tends to crash systems and/or otherwise bug the heck out of them in various ways.

    And then there's the VMWare to consider.

    Bonjour is Apple's creation to destabilize Windows environment (I am being funny about it, but the end result is quite that anyhow in many instances.) Best to uninstall it no matter what results.”

    Steve replied in post 783 this did not fix sleep.

    Post 837
    "My machines run 100%. You are probably running UTorrent and asking WHY?"
    Last edited by johnpombrio; 05 Mar 2014 at 20:40.
      My System SpecsSystem Spec

  9. #849


    Manchester CT
    Posts : 693
    Windows 8.1 Pro 64 bit GA


    KenJ, The thing that caught my attention was the word "SLEEP" in the Smart Connect blurb. It is used to wake up the computer to update email, snyc folders from the cloud, etc then go back to sleep.
    Day 2, still working (like THAT means anything!).
      My System SpecsSystem Spec

  10. #850


    Posts : 8
    windows 8.1


    I have been lurking in this thread for a few days now. I finally signed up to make a response. I have an issue with 8.1 not sleeping. Well, technically it goes to sleep but wakes up 16 seconds later. For me it appears to be the Intel USB 3.0 Extensible Host Controller driver from Microsoft. This is an Intel device that is not supported by Intel drivers under windows 8.1.

    So I have just disabled USB 3 in my bios and will report back if it makes a difference. I just wanted others to have another thing to look at in their device manager. If you have the device I mention it is probably contributing to your lack of sleep.
      My System SpecsSystem Spec

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