Windows 8 and 8.1 Forums


Windows 8.1 refuses to sleep

  1. #591


    Posts : 286
    W8.1 Pro 64


    Quote Originally Posted by mesamitch View Post
    now i am not no computer genius like the rest of you guys but i think i mite of found the problem i was going threw this for 3 days and it was eating my life to fix it

    i did the whole command prompt powercfg -requests thing for me it was the razerzone.com 7.1 surround sound coming up so i deleted it and did it work nope!
    then it poped in my head i noticed that every one who took a picture of the powercfg -requests it was always a audio / media / kind of thing showing up


    so this is what worked for me don't know if its going to help you guys sure hope it helps every one because it was making me crazy

    go to your control panel then go to your power saving options then go to advanced power options
    scroll to the bottom to multimedia settings - when sharing media - switch it from prevent idling to sleep to allow the computer to sleep
    and Bam! worked
    Hope it works for you guys!
    on mine seems like it was related to the audio. After updating the audio driver it seems to be now entering sleep and it's been working now for several days. (sort of)

    During the day it works consistently all day but in the morning I find it awake and it needs to be rebooted to begin entering sleep again. So now it must be a maintenance task that is waking it in the night and preventing it from re-entering sleep. Unfortunately the system logs with 8.1 seem horrible compared with Windows 7. For some reason they just don't seem to capture a lot of important events and it's making it difficult to zero in on the overnight event that's causing the problem.

      My System SpecsSystem Spec

  2. #592


    Manchester CT
    Posts : 693
    Windows 8.1 Pro 64 bit GA


    Hi folks, a LOT of new stuff! Way back on a post I listed the MOST COMMON issues for sleep problems (post 168 on page 17). Unfortunately, a lot of you are rediscovering this list (and after a LOT of hard work). Let me again list the COMMON SLEEP ISSUES:

    1. Changes are needed in the advanced power settings in the control panel:
    Click image for larger version

    These include changing/ disabling Hibernation and When sharing media in Multimedia settings.

    2. In Device Manager in Control panel Change the Power management settings to disable the network, mouse, and any other devices to wake the computer. LEAVE THE KEYBOARD AS THE DEVICE TO WAKE THE COMPUTER: (Note, wireless mouse and keyboard combos cannot distinguish between the two)
    Click image for larger version

    3. Make sure that you do NOT have a Folder from another computer mapped to your libraries or computer as that link will remain active if both computers are running.

    4. UPDATE DRIVERS. I cannot empathize this too much. Too many of you have said updating or changing drivers have fixed the sleep issue. That includes the mobo updates especially.

    5. Quite a few programs were broken when Win8.1 was released as they did extensive changes in the guts of the op sys. Check for UPDATES to PROGRAMS as well.

    6. Make sure under Change when the Computer Sleeps that you have not inadvertently turned this off. this has bit me a few times, heh.

    I might add to this list as I think of them...
      My System SpecsSystem Spec

  3. #593


    Manchester CT
    Posts : 693
    Windows 8.1 Pro 64 bit GA


    Network issues. Hmm. I temporarily fixed my sleep issue for a few days by disabling Homegroup but it did not last. I also managed (using tutorials in a computer mag article) to set up a network without Homegroup but again this fix was temporary at best. MY first blush at why getting rid of Homegroup fixed it is that there is a shared folder or drive from another computer mapped to your machine. Windows does a lot of queries to that drive and would probably prevent sleep.
    As for network being the sole issue, there are not enough people having this particular sleep issue to say that for certain. Even though a symptom was disabling the network cable, the fixes (like the power fix) has nothing to do with networking. You can keep fooling with network setting but I tried a BUNCH and none fixed the issue.
      My System SpecsSystem Spec

  4. #594


    USA
    Posts : 689
    Windows 8.1 Pro with Media Center


    If you read through this thread and others throughout the net you'll see all sorts of "fixes"; but for the most part, the one overlaying cause seems to be around networking. So, while there are many issues that can cause sleep problems, most seem to be around networking. This to me suggest there is something in the way networking/syncing works in Windows 8.1 and is the root cause of sleep issues in a majority of Windows 8.1 machines.

    That said, Microsoft needs to further investigate, fix, and provide the necessary information to properly set up a Window 8.1 machine to prevent sleep issues, especially with regards to networking.

    My two cents.
      My System SpecsSystem Spec

  5. #595


    Manchester CT
    Posts : 693
    Windows 8.1 Pro 64 bit GA


    Quote Originally Posted by Wynona View Post
    Here's a what a friend in a private forum had to say about the sleep problem on his machines:

    "I found that the "maintenance schedule" in Windows 8.1 is set to run at 3 AM, I changed that to some time in the day when I would be on the computer. Acronis, if installed also has a timer situation on it. Other than those two things my computers sleep without issue. I also have them set up with WHS 2011 so they wake up to be backed up and then go back to sleep.

    .
    Wyn, good find! I never though about that as a possible sleep preventer. I just turned it off as I have another program that does maintenance:

    Click image for larger version
      My System SpecsSystem Spec

  6. #596


    Manchester CT
    Posts : 693
    Windows 8.1 Pro 64 bit GA


    Quote Originally Posted by sygnus21 View Post
    If you read through this thread and others throughout the net you'll see all sorts of "fixes"; but for the most part, the one overlaying cause seems to be around networking. So, while there are many issues that can cause sleep problems, most seem to be around networking. This to me suggest there is something in the way networking/syncing works in Windows 8.1 and is the root cause of sleep issues in a majority of Windows 8.1 machines.

    That said, Microsoft needs to further investigate, fix, and provide the necessary information to properly set up a Window 8.1 machine to prevent sleep issues, especially with regards to networking.

    My two cents.
    Syg, I have been on this post from the beginning. There has been only ONE example of a network fix (besides disabling networking entirely!) ONE person disabled Homegroup and it seems to have fixed it (but by also causing the user a LOT of grief). If you can find ANY MORE Network "fixes" that worked for more than a few days, PLEASE POST THEM so the rest of us can evaluate how successful they were! I am not trying to say there is no issue with networking but if there is NO FIX that we can do, it does not really matter.
      My System SpecsSystem Spec

  7. #597


    USA
    Posts : 689
    Windows 8.1 Pro with Media Center


    Please understand I never said only networking problems, nor did I say this was a guaranteed fix. You might re-read what I've been posting and saying.

    That said, yes, the issue does for the most part seem to be related to some sort of networking problems to include home group, and or syncing, which is a way of networking.

    And yes, as we've both said, no one fix works for all, or seems to stick for all; however, (for me) since leaving home group last week, I've yet to have sleep issues other than when my 8.1 laptop is on. When the laptop is in use, my 8.1 desktop will not sleep until I finish using my laptop. Once I finish with the laptop, my desktop will sleep as scheduled. This to me further points to a syncing issue as both Win 8.1 machines use my Microsoft account to log-in.

    Outside of that, my machine goes to sleep without issue since leaving home group.

    At any rate I firmly believe the issue, for the most part, is network related. Where? I don't know.
      My System SpecsSystem Spec

  8. #598


    Posts : 286
    W8.1 Pro 64


    Quote Originally Posted by johnpombrio View Post
    Quote Originally Posted by Wynona View Post
    Here's a what a friend in a private forum had to say about the sleep problem on his machines:

    "I found that the "maintenance schedule" in Windows 8.1 is set to run at 3 AM, I changed that to some time in the day when I would be on the computer. Acronis, if installed also has a timer situation on it. Other than those two things my computers sleep without issue. I also have them set up with WHS 2011 so they wake up to be backed up and then go back to sleep.

    .
    Wyn, good find! I never though about that as a possible sleep preventer. I just turned it off as I have another program that does maintenance:

    Click image for larger version
    So with the scheduled maintenance apps is there something peculiar about them that the computer won't enter sleep again if they were awakened by the maintenance task?
      My System SpecsSystem Spec

  9. #599


    Texas
    Posts : 1,022
    Windows 8.1


    Quote Originally Posted by johnpombrio View Post
    Wyn, good find! I never though about that as a possible sleep preventer. I just turned it off as I have another program that does maintenance:

    Click image for larger version
    Thanks, John, but it's not my find. I just passed on info given by a friend. Thanks for the "explanation" of why Automatic Maintenance may be at fault in the case of the computer being awake first thing in the morning. Now to find out why it won't take naps during the day . . .
      My System SpecsSystem Spec

  10. #600


    Texas
    Posts : 1,022
    Windows 8.1


    Quote Originally Posted by NCguy View Post
    So with the scheduled maintenance apps is there something peculiar about them that the computer won't enter sleep again if they were awakened by the maintenance task?
    It's logical to me, NC, mainly because my friend said he turned it off and his computer now sleeps. Those in the private group I got this info from are all much, much, much (ad infinitum) more knowledgeable than I.

    Logic also tells me this won't be the final solution to the sleep problem in Windows 8.1. While I was using Windows 8.1, turning off the power options allowed my computer to sleep, but in the long run was much more inconvenient than a computer with insomnia.

    As you know, fiddling with networking sometimes solves the problem . . . and we can go on and on and on . . .

    Bottom line is that Microsoft got it wrong, and so far, none of us have stumbled upon the actual solution; maybe some one will trip over it in the near future. Or, maybe someone on the Windows Team at Microsoft will beat us to it. Whichever way it turns out, I wish they would hurry up. I'd really like to go ahead and put Windows 8.1 back on this system, but I'll hold off for awhile longer.
      My System SpecsSystem Spec

Windows 8.1 refuses to sleep
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