Windows 8 and 8.1 Forums


Windows 8.1 refuses to sleep

  1. #431


    Hasselt, Belgium
    Posts : 75
    Windows 8.1 Pro 32/64


    I have good news and bad news.

    The good news, all three of my PC's now seem to work as they should.

    The bad news, the fault wasn't Windows 8.1 but an external program. I use Iolo's System Mechanic Pro to keep my PCs running, but it seems that this program wasn't ready for this new operating system, even when they say it was.


    Today, I did another clean install of WIndows 8.1 Pro and I noticed that everything was working as it should. SkyDrive was updating, Sleep was working and my apps all worked as they should.

    So, I started to install my programs. First I installed Revo Uninstall, and it worked.

    After this, the software for my keyboard and touchpad. Still everything okay.

    Then I installed System Mechanic and let it do its first scan. -> Now my sleep was broken and SkyDrive started to act weird again. The App Photos didn't crash this time, but still had some troubles to access my SkyDrive again.

    So, with this in mind, I reversed the Register cleaning it had done, and after a restart, everything worked fine again.

    I can't be sure yet if I really have found what caused my problems, but I'm going to keep track of it in the coming days and weeks. Should I get the troubles again, I will let you guys know about it.


    It's weird how all our troubles look so much the same, but that the cause of the problems could be something else.

    I will keep coming here to see what you guys are finding out, but for now, I don't have any PC anymore that isn't working as it should, even with Homegroup on, everything is working as it should.

    I sincerely hope you guys will also find a solution for your problems. We did find work arounds, it seems, but somehow, there has to be something else that is causing this to your systems as well.


    I have let this guy from the helpdesk that is working for Microsoft know about my solution for my systems, but I have also told him about this topic. I hope he will also look in onto this here and maybe report it upwards to Microsoft.

    And if nothing else helps, try contacting you local helpdesk. Maybe they also received some information already of other programs upsetting Windows 8.1.

      My System SpecsSystem Spec

  2. #432


    Manchester CT
    Posts : 693
    Windows 8.1 Pro 64 bit GA


    Quote Originally Posted by orbitalfenestra View Post
    UPDATE: For those who updated through the Store, it is possible you get 10016 DCOM errors as well. Follow this procedure to grant access to registry key involved:

    It would look like this:

    The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID
    {C2F03A33-21F5-47FA-B4BB-156362A2F239}
    and APPID
    {316CDED5-E4AE-4B15-9113-7055D84DCC97}

    1. Open Regedit.
    2. Go to HKEY_Classes_Root\CLSID\*CLSID*.
    Note: *CLSID* stand for the ID that appears in your event viewer error. In your case, it's {C2F03A33-21F5-47FA-B4BB-156362A2F239}.
    3. Right click on it then select permission.
    4. Click Advance and change the owner to Administrators. Also click the box that will appear below the owner line.
    5. Apply full control.
    6. Close the tab then go to HKEY_LocalMachine\Software\Classes\AppID\*APPID*.
    Note: *AppID* is the ID that appears in your event viewer. In your case it's {316CDED5-E4AE-4B15-9113-7055D84DCC97}.
    7. Right click on it then select permission.
    8. Click Advance and change the owner to Administrators.
    For those of you who were getting 10010 errors, DO NOT use this procedure on the affected registry key ending in AE! DON'T DO IT! It causes errors shown on the desktop when you boot up. I managed to calm it down by disabling the Administrator privilege but there was no way to change the owner back to the original trustedinstallers. Seems to work OK. did I back up my registry beforehand? OF COURSE NOT. That would have been need for only those folks who didn't know what they were doing!
      My System SpecsSystem Spec

  3. #433


    Manchester CT
    Posts : 693
    Windows 8.1 Pro 64 bit GA


    Quote Originally Posted by Rudy Mas View Post
    I have good news and bad news.

    The good news, all three of my PC's now seem to work as they should.

    The bad news, the fault wasn't Windows 8.1 but an external program. I use Iolo's System Mechanic Pro to keep my PCs running, but it seems that this program wasn't ready for this new operating system, even when they say it was.
    Well damn. I have a similar story. I was using TuneUp Utilities which I also had a hard time loading as I did not upgrade to the latest version. I got it to run but it took some doing. so in the spirit of Rudy's tips to the wise, I too uninstalled it. sleep suddenly is much faster at every sleep. Now to see if sleep works with Skydrive turned back on. Thanks Rudy. Another bump in rep for the guy (or gal heh!)

    EDIT: No joy. Just a reboot put it right back to the original problem, Skydrive or no.BTW Rudy, use CCleaner, it's free does the same things and is not always running.
    EDIT 2013-12-28 This did not fix the problem. For me, a MS update on Dec 11th fixed it.
    Last edited by johnpombrio; 28 Dec 2013 at 15:02.
      My System SpecsSystem Spec

  4. #434


    Quote Originally Posted by johnpombrio View Post
    Quote Originally Posted by orbitalfenestra View Post
    UPDATE: For those who updated through the Store, it is possible you get 10016 DCOM errors as well. Follow this procedure to grant access to registry key involved:

    It would look like this:

    The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID
    {C2F03A33-21F5-47FA-B4BB-156362A2F239}
    and APPID
    {316CDED5-E4AE-4B15-9113-7055D84DCC97}

    1. Open Regedit.
    2. Go to HKEY_Classes_Root\CLSID\*CLSID*.
    Note: *CLSID* stand for the ID that appears in your event viewer error. In your case, it's {C2F03A33-21F5-47FA-B4BB-156362A2F239}.
    3. Right click on it then select permission.
    4. Click Advance and change the owner to Administrators. Also click the box that will appear below the owner line.
    5. Apply full control.
    6. Close the tab then go to HKEY_LocalMachine\Software\Classes\AppID\*APPID*.
    Note: *AppID* is the ID that appears in your event viewer. In your case it's {316CDED5-E4AE-4B15-9113-7055D84DCC97}.
    7. Right click on it then select permission.
    8. Click Advance and change the owner to Administrators.
    For those of you who were getting 10010 errors, DO NOT use this procedure on the affected registry key ending in AE! DON'T DO IT! It causes errors shown on the desktop when you boot up. I managed to calm it down by disabling the Administrator privilege but there was no way to change the owner back to the original trustedinstallers. Seems to work OK. did I back up my registry beforehand? OF COURSE NOT. That would have been need for only those folks who didn't know what they were doing!
    Sorry John if it had cause you problems. I didn't try it for 10010 errors... Sorry.
      My System SpecsSystem Spec

  5. #435


    Quote Originally Posted by Wynona View Post
    Quote Originally Posted by linw View Post
    How darned embarrassing. I just re-tested the video and it went to sleep with alacrity after 1m 40s. Can you believe it.

    I just don't know what I can do now except switch off the Power svc. That always works (says he hopefully).

    Reboot time to run with Power disabled.

    Back from the other side.

    With Power svc off, no problems with video viewing and 7 sec sleeps every time. It will be hard to convince me that my problem isn't to do with that Power svc.

    Bed time. See you guys later.
    Lindsay, did you leave SkyDrive disabled also when you disabled Power Service?
    Yes, Skydrive is still off.
      My System SpecsSystem Spec

  6. #436


    Good news for you, Rudy. I have stopped all my progs with no effect but there is clearly something I am missing.

    Thanks for your input and may the fix be a lasting one!
      My System SpecsSystem Spec

  7. #437


    I didn't use any utilities in this installation. I usually grab a hand on ccleaner but but with the last install, I did not. And without zapping Skydrive, my PC won't go to sleep.
      My System SpecsSystem Spec

  8. #438


    orbit, what are the sleep delay times after the trigger? And does disabling Power make a difference?
      My System SpecsSystem Spec

  9. #439


    Quote Originally Posted by linw View Post
    orbit, what are the sleep delay times after the trigger? And does disabling Power make a difference?
    My sleep delay is under 7 secs. I didn't try to disable power since I'm stable for 5 days now.

    I have Win 8.1 pro retail installed with a VL ISO 8.1 with minimalist settings. No registry cleaner. No extras. As soon as i've installed windows, I went straight to the sleep problem.

    I can install windows once a week if i want, my settings are made for that!
      My System SpecsSystem Spec

  10. #440


    Great, sounds like you are sorted.
      My System SpecsSystem Spec

Windows 8.1 refuses to sleep
Related Threads
For some reason, Windows refuses to let any program (utorrent, iexplore, firefox...) connect to animetorrents.me (reporting that it cannot locate the server in Firefox and telling the me machine actively refused the connection in uTorrent) I can access the site through a proxy (eg: by going to...
When trying to boot Windows 8, it gets stuck at a black screen. I tried automatic repair and refreshing my pc. I need a dvd to refresh my pc which I don't have. I tried bcdboot but apparently the problem is not with the boot process. It seems that the only option left is to reinstall Windows 8...
I don't know if this is a software problem or not, so forgive me if this is the wrong forum to post it on. My Asus Q301LA refuses to wake from sleep mode if the charger is plugged in and the battery is fully charged. To elaborate, all that happens is the light on the power button comes on, but my...
After much trouble getting Windows Media Player to "see" several music files, I finally was able to burn a CD for use on a common stereo player. All tracks are short because they are simply sound effects for use on stage. I create a burn list of 1Music, 2Music, etc., through 25Music. I end up...
It will sleep when told, as far as I can tell... and it will hibernate if I manually right click and tell it too, So I've enabled hibernate, went into advanced setting under sleep to tell the computer when to hibernate. I set it to what ever time. It refuses to hibernate at the allotted time...
Amazing... I searched for "sleep" here and found the "Windows 8.1 refuses to sleep" thread, which is still going strong after almost 800 posts, talking about the exact opposite problem to the one I'm having! (Now, needless to say, I haven't read the entirety of that thread - yet; could someone...
I bought a new Dell 5 weeks ago (my old one of 9 years died) sadly it came with Wiin 8 installed? I wish I hadn't? The accounts and Passwords are atrocious. I have been locked out Twice using the same password I have used for 5 years and had used the night before and then had to wait a week for a...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook