Windows 8 and 8.1 Forums


Windows 8.1 refuses to sleep

  1. #421


    Manchester CT
    Posts : 693
    Windows 8.1 Pro 64 bit GA


    One other possible problem after laboriously reloading your operating system. Skydrive is automatically configured to "back up" your "computer settings". When you start rebuild a computer, Skydrive (aka Skynet) will "restore your computer's settings" unless you disable it in the Metro PC settings tab.

    The best I can get out of this is the background , color, passwords, web browser and :

    The settings of hardware devices like your mouse or printers and other miscellaneous settings.

      My System SpecsSystem Spec

  2. #422


    Texas
    Posts : 1,022
    Windows 8.1


    Quote Originally Posted by linw View Post
    @ John. Yep, the real sleep snuff out or slam dunk is obvious, eh. None of those will it, won't it, how long will it take this time exercises cut it!!

    Your video 'card' isn't an Intel HD perchance? (I know grasping at straws - not many straws left now!!).
    Lady Dual Boot has an Intel DG33 BUX mobo and a geForce 7300 GT. Thought I might conform, but I guess not.
      My System SpecsSystem Spec

  3. #423


    Manchester CT
    Posts : 693
    Windows 8.1 Pro 64 bit GA


    Soo, the Error DCom 10010 is for SyncEngineCOMServer Class. from a Question to MS (which they never answered)



    A search of the registry reveals the first event is related to SkyDrive, specifically "Automatic Maintenance task to enable SkyDrive file sync to make progress while in Connected Standby" while the second seems to also be related to sync maintenance ("SyncEngineCOMServer Class").
    On a system with a local account, and on which no SkyDrive access is needed/wanted, what's the method to disable the software that's apparently still trying to access SkyDrive?
      My System SpecsSystem Spec

  4. #424


    Quote Originally Posted by johnpombrio View Post
    Soo, the Error DCom 10010 is for SyncEngineCOMServer Class. from a Question to MS (which they never answered)



    A search of the registry reveals the first event is related to SkyDrive, specifically "Automatic Maintenance task to enable SkyDrive file sync to make progress while in Connected Standby" while the second seems to also be related to sync maintenance ("SyncEngineCOMServer Class").
    On a system with a local account, and on which no SkyDrive access is needed/wanted, what's the method to disable the software that's apparently still trying to access SkyDrive?
    Enable the 3 options in the group policy

    And disable the 2 tasks in skydrive scheduled tasks

    In local account mode

    With all syncs parameters in PC configuration turned off.

    This is my config right now and I swear the Gods I'm stable since 4-5 days!

    No error messages in my event log
    Last edited by orbitalfenestra; 18 Nov 2013 at 22:30.
      My System SpecsSystem Spec

  5. #425


    UPDATE: For those who updated through the Store, it is possible you get 10016 DCOM errors as well. Follow this procedure to grant access to registry key involved:

    It would look like this:

    The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID
    {C2F03A33-21F5-47FA-B4BB-156362A2F239}
    and APPID
    {316CDED5-E4AE-4B15-9113-7055D84DCC97}

    1. Open Regedit.
    2. Go to HKEY_Classes_Root\CLSID\*CLSID*.
    Note: *CLSID* stand for the ID that appears in your event viewer error. In your case, it's {C2F03A33-21F5-47FA-B4BB-156362A2F239}.
    3. Right click on it then select permission.
    4. Click Advance and change the owner to Administrators. Also click the box that will appear below the owner line.
    5. Apply full control.
    6. Close the tab then go to HKEY_LocalMachine\Software\Classes\AppID\*APPID*.
    Note: *AppID* is the ID that appears in your event viewer. In your case it's {316CDED5-E4AE-4B15-9113-7055D84DCC97}.
    7. Right click on it then select permission.
    8. Click Advance and change the owner to Administrators.
    9. Click the box that will appear below the owner line.
    10. Click Apply and grant full control to Administrators.
    11. Close all tabs and go to Administrative tool.
    12. Open component services.
    13. Click Computer, click my computer, then click DCOM.
    14. Look for the corresponding service that appears on the error viewer.
    Note: For this step, look for the one that appeared at the right panel of the RegEdit. For example, the AppID Registry (316CDED5-E4AE-4B15-9113-7055D84DCC97) contains the "Immersive Shell" Data with a (Default) as a name. Now look for "Immersive Shell".
    15. Right click on it then click properties.
    16. Click security tab then click Customize in the Launch and Activation permissions section. Click Edit. Click Add. Add Local Service. Then apply.
    17. Tick the Local Activation box.

    I didn't tried it for the DCOM 10010 errors, because nuking Skydrive remove the errors. BUT maybe it is the way to fix it too. Need further exploration.

    Hypothesis: Microsoft didn't bother to update the power service to fit the needs of the New Skydrive. So it could explain why we don't have any signs of failure outside DCOM errors. Skydrive tries to sync but fails lacking proper privileges.

    I recommend you make an backup image before attempting this, but... hey, what do you have to loose!!

    Once we get rid of DCOM errors, the PC should go to bed, except for Lindsay because she has another problem that need to be solved apart.

    Where I found this:

    Weather Application - Microsoft Community
      My System SpecsSystem Spec

  6. #426


    Errr, Lindsay is a he!!

    I don't get any 10016 errors, orbit.

    I followed the instructions above, to zap Skydrive completely and I believe my dcom errors have now gone.

    But, more amazingly, the problems with videos and music have gone as well. They play without the screen going black on me after one minute. So, that really does point to Skydrive activity being the problem. This was not what I was expecting, I must say.

    But all is not really fixed as the time to sleep is not 7 sec or so. Out of six tests, the first was 25s and the rest were 2m 34ish secs.

    So, at least it will sleep after a wakeup, which is good, but I still think something is not right with that delay. Perhaps there are multiple problems not just one.

    Interesting to know how the Skydrive kill affected the video/music situation???

    But we have seen many 'fixes' that didn't last so I will need to give feedback later on.

    Let the battle continue!
      My System SpecsSystem Spec

  7. #427


    @Rudy. You, and maybe your MS man, will be interested in my Skydrive findings. As I said above, I wasn't expecting it to fix the video viewing problem I had whereby the activity requests were being ignored.
      My System SpecsSystem Spec

  8. #428


    How darned embarrassing. I just re-tested the video and it went to sleep with alacrity after 1m 40s. Can you believe it.

    I just don't know what I can do now except switch off the Power svc. That always works (says he hopefully).

    Reboot time to run with Power disabled.

    Back from the other side.

    With Power svc off, no problems with video viewing and 7 sec sleeps every time. It will be hard to convince me that my problem isn't to do with that Power svc.

    Bed time. See you guys later.
      My System SpecsSystem Spec

  9. #429


    Quote Originally Posted by linw View Post
    How darned embarrassing. I just re-tested the video and it went to sleep with alacrity after 1m 40s. Can you believe it.

    I just don't know what I can do now except switch off the Power svc. That always works (says he hopefully).

    Reboot time to run with Power disabled.

    Back from the other side.

    With Power svc off, no problems with video viewing and 7 sec sleeps every time. It will be hard to convince me that my problem isn't to do with that Power svc.

    Bed time. See you guys later.
    I don't experience any lag with sleep. A fresh install with win 8.1 ISO could be good for you. Or maybe one of your settings are not the same as mine and I can't tell witch one. But if disabling power services is good for you then you should stay that way.

    Good night sir
      My System SpecsSystem Spec

  10. #430


    Texas
    Posts : 1,022
    Windows 8.1


    Quote Originally Posted by linw View Post
    How darned embarrassing. I just re-tested the video and it went to sleep with alacrity after 1m 40s. Can you believe it.

    I just don't know what I can do now except switch off the Power svc. That always works (says he hopefully).

    Reboot time to run with Power disabled.

    Back from the other side.

    With Power svc off, no problems with video viewing and 7 sec sleeps every time. It will be hard to convince me that my problem isn't to do with that Power svc.

    Bed time. See you guys later.
    Lindsay, did you leave SkyDrive disabled also when you disabled Power Service?
      My System SpecsSystem Spec

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