Windows 8 and 8.1 Forums


Windows 8.1 refuses to sleep

  1. #1991


    Posts : 59
    Windows 8.1


    Sleep works fine with a local account. I really liked the sync but I can live without it. I really don't get why they never fixed it. So many complaints all over the Web.

      My System SpecsSystem Spec

  2. #1992


    Posts : 149
    Windows 7 Home Premium on 2 Windows 8.1 on 1


    Quote Originally Posted by jeffjohn View Post
    Thanks for the reply bru. I think I have everything ok, settings wise, but I'll double check.

    In respect to my problem, well, as usual the answer is right in front of us. I just had to use the " as I did to write my previous post... I feel really dumb, lol.

    Now I just have to wait and see if it sleeps.

    Thanks anyway guys.
    Interesting that mbam.exe is interfering. As I mentioned I only saw that process preventing sleep when MBAM was running scans. I'll have to check next time a scan runs to see if that process is listed. But either way I did not have to set an override for it since once the scan is finished my computer sleeps. The program itself is definitely not preventing sleep.
      My System SpecsSystem Spec

  3. #1993


    Posts : 59
    Windows 8.1


    Error
    Last edited by Deihmos; 02 Feb 2015 at 18:43.
      My System SpecsSystem Spec

  4. #1994


    Blackburn
    Posts : 12
    Windows 8.1 64 bit


    Just an update from my previous posts...

    Currently my laptop sleeps at the default 30 min, which didn't in the past and anything over 1 hr is inconsistent. I'm not sure if auto maintenance kinda runs a troubleshooter when laptop is idle as hibernate was set to never is now back to 180 min...

    My screen dims to about 15% when I adjust the sleep timer, why does it do that? More an irritation than anything else. So I'm not 100% sure what fixes it then breaks it again...
      My System SpecsSystem Spec

  5. #1995


    Posts : 3
    Windows 8.1


    Update: computer now sleeps nicely.
      My System SpecsSystem Spec

  6. #1996


    Posts : 14
    Windows 8.1 Pro Student


    I am also having a problem with getting the computer to sleep. My situation may be different (I admit I haven't read all 200 pages). I use my PC for Windows Media Center and record shows onto it. I have 2 Xboxes that act as extenders to allow TVs to watch live or recorded TV. I want to sleep the computer when not in use, wake when recording, then sleep after when not in use. I cannot get it to sleep at all. When I press sleep, it cuts the video feed for the monitor, but it comes back on about 5 seconds later (computer never sleeping).

    I ran an energy report, but I'm not sure what any of it means. Can someone take a look and maybe get a hint as to what my problem is?

    Power Efficiency Diagnostics Report

    Computer Name JONATHAN
    Scan Time 2015-02-05T12:12:19Z
    Scan Duration 60 seconds
    System Manufacturer To be filled by O.E.M.
    System Product Name To be filled by O.E.M.
    BIOS Date 04/07/2014
    BIOS Version 2501
    OS Build 9600
    Platform Role PlatformRoleDesktop
    Plugged In true
    Process Count 83
    Thread Count 1124
    Report GUID {81c7f967-647a-4bce-a4cc-cb12463f2493}
    Analysis Results

    Errors

    System Availability Requests:Execution Required Request
    The program has made a request for execution-required.
    Requesting Process \Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\chrome.exe



    USB Suspend:USB Device not Entering Selective Suspend
    This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
    Device Name USB Mass Storage Device
    Host Controller ID PCI\VEN_1002&DEV_4396
    Host Controller Location PCI bus 0, device 22, function 2
    Device ID USB\VID_11B0&PID_6118
    Port Path 2



    USB Suspend:USB Device not Entering Selective Suspend
    This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
    Device Name Microsoft Mouse and Keyboard Detection Driver (USB)
    Host Controller ID PCI\VEN_1002&DEV_4397
    Host Controller Location PCI bus 0, device 19, function 0
    Device ID USB\VID_045E&PID_0745
    Port Path 5



    USB Suspend:USB Device not Entering Selective Suspend
    This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
    Device Name USB Root Hub
    Host Controller ID PCI\VEN_1002&DEV_4397
    Host Controller Location PCI bus 0, device 19, function 0
    Device ID USB\VID_1002&PID_4397
    Port Path



    USB Suspend:USB Device not Entering Selective Suspend
    This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
    Device Name USB Root Hub
    Host Controller ID PCI\VEN_1002&DEV_4396
    Host Controller Location PCI bus 0, device 22, function 2
    Device ID USB\VID_1002&PID_4396
    Port Path



    CPU Utilization:Processor utilization is high
    The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.
    Average Utilization (%) 7.30



    Warnings

    Platform Timer Resolution:Platform Timer Resolution
    The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.
    Current Timer Resolution (100ns units) 10000
    Maximum Timer Period (100ns units) 156250



    Platform Timer Resolution:Outstanding Timer Request
    A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
    Requested Period 10000
    Requesting Process ID 3464
    Requesting Process Path \Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\chrome.exe



    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name chrome.exe
    PID 3464
    Average Utilization (%) 1.14
    Module Average Module Utilization (%)
    \Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\40.0.2214.94\chrome_child.dll 0.92
    \SystemRoot\system32\ntoskrnl.exe 0.10
    \Device\HarddiskVolume2\Windows\System32\ntdll.dll 0.05



    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name ehrecvr.exe
    PID 3556
    Average Utilization (%) 0.84
    Module Average Module Utilization (%)
    \SystemRoot\system32\ntoskrnl.exe 0.37
    \Device\HarddiskVolume2\Windows\System32\ntdll.dll 0.12
    \Device\HarddiskVolume2\Windows\System32\combase.dll 0.07



    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name MsMpEng.exe
    PID 2132
    Average Utilization (%) 0.50
    Module Average Module Utilization (%)
    \Device\HarddiskVolume2\ProgramData\Microsoft\Windows Defender\Definition Updates\{4E7D8DE7-69F2-45E0-899B-2BB44BC00E81}\mpengine.dll 0.32
    \SystemRoot\system32\ntoskrnl.exe 0.05
    \Device\HarddiskVolume2\Windows\System32\ntdll.dll 0.04



    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name chrome.exe
    PID 2364
    Average Utilization (%) 0.45
    Module Average Module Utilization (%)
    \Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\40.0.2214.94\chrome_child.dll 0.36
    0.06
    \SystemRoot\system32\ntoskrnl.exe 0.00



    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name chrome.exe
    PID 3176
    Average Utilization (%) 0.44
    Module Average Module Utilization (%)
    \Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\40.0.2214.94\chrome.dll 0.26
    \SystemRoot\system32\ntoskrnl.exe 0.08
    \SystemRoot\System32\win32k.sys 0.03



    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name explorer.exe
    PID 1784
    Average Utilization (%) 0.29
    Module Average Module Utilization (%)
    \SystemRoot\system32\ntoskrnl.exe 0.07
    \SystemRoot\System32\win32k.sys 0.07
    \Device\HarddiskVolume2\Windows\System32\WindowsCodecs.dll 0.06



    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name chrome.exe
    PID 2964
    Average Utilization (%) 0.26
    Module Average Module Utilization (%)
    \Device\HarddiskVolume2\Windows\System32\nvwgf2umx.dll 0.06
    \Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\40.0.2214.94\libglesv2.dll 0.05
    \SystemRoot\system32\ntoskrnl.exe 0.03



    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name System
    PID 4
    Average Utilization (%) 0.24
    Module Average Module Utilization (%)
    \SystemRoot\system32\ntoskrnl.exe 0.15
    \SystemRoot\system32\DRIVERS\nvlddmkm.sys 0.01
    \SystemRoot\System32\drivers\dxgmms1.sys 0.01



    Information

    Platform Timer Resolution:Timer Request Stack
    The stack of modules responsible for the lowest platform timer setting in this process.
    Requested Period 10000
    Requesting Process ID 3464
    Requesting Process Path \Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Calling Module Stack \Device\HarddiskVolume2\Windows\System32\ntdll.dll
    \Device\HarddiskVolume2\Windows\System32\kernel32.dll
    \Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\40.0.2214.94\chrome_child.dll
    \Device\HarddiskVolume2\Windows\System32\kernel32.dll
    \Device\HarddiskVolume2\Windows\System32\ntdll.dll



    Power Policy:Active Power Plan
    The current power plan in use
    Plan Name OEM Balanced
    Plan GUID {381b4222-f694-41f0-9685-ff5bb260df2e}



    Power Policy:Power Plan Personality (Plugged In)
    The personality of the current power plan when the system is plugged in.
    Personality Balanced



    Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In)
    The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.



    Power Policy:Video quality (Plugged In)
    Enables Windows Media Player to optimize for quality or power savings when playing video.
    Quality Mode Optimize for Video Quality



    Battery:Analysis Success
    Analysis was successful. No energy efficiency problems were found. No information was returned.



    Platform Power Management Capabilities:Supported Sleep States
    Sleep states allow the computer to enter low-power modes after a period of inactivity. The S3 sleep state is the default sleep state for Windows platforms. The S3 sleep state consumes only enough power to preserve memory contents and allow the computer to resume working quickly. Very few platforms support the S1 or S2 Sleep states.
    S1 Sleep Supported false
    S2 Sleep Supported false
    S3 Sleep Supported true
    S4 Sleep Supported true



    Platform Power Management Capabilities:Connected Standby Support
    Connected standby allows the computer to enter a low-power mode in which it is always on and connected. If supported, connected standby is used instead of system sleep states.
    Connected Standby Supported false



    Platform Power Management Capabilities:Processor Power Management Capabilities
    Effective processor power management enables the computer to automatically balance performance and energy consumption.
    Group 0
    Index 0
    Idle State Count 1
    Idle State Type ACPI Idle (C) States
    Nominal Frequency (MHz) 3400
    Maximum Performance Percentage 100
    Lowest Performance Percentage 23
    Lowest Throttle Percentage 23
    Performance Controls Type ACPI Performance (P) / Throttle (T) States



    Platform Power Management Capabilities:Processor Power Management Capabilities
    Effective processor power management enables the computer to automatically balance performance and energy consumption.
    Group 0
    Index 1
    Idle State Count 1
    Idle State Type ACPI Idle (C) States
    Nominal Frequency (MHz) 3400
    Maximum Performance Percentage 100
    Lowest Performance Percentage 23
    Lowest Throttle Percentage 23
    Performance Controls Type ACPI Performance (P) / Throttle (T) States



    Platform Power Management Capabilities:Processor Power Management Capabilities
    Effective processor power management enables the computer to automatically balance performance and energy consumption.
    Group 0
    Index 2
    Idle State Count 1
    Idle State Type ACPI Idle (C) States
    Nominal Frequency (MHz) 3400
    Maximum Performance Percentage 100
    Lowest Performance Percentage 23
    Lowest Throttle Percentage 23
    Performance Controls Type ACPI Performance (P) / Throttle (T) States



    Platform Power Management Capabilities:Processor Power Management Capabilities
    Effective processor power management enables the computer to automatically balance performance and energy consumption.
    Group 0
    Index 3
    Idle State Count 1
    Idle State Type ACPI Idle (C) States
    Nominal Frequency (MHz) 3400
    Maximum Performance Percentage 100
    Lowest Performance Percentage 23
    Lowest Throttle Percentage 23
    Performance Controls Type ACPI Performance (P) / Throttle (T) States



    Device Drivers:Analysis Success
    Analysis was successful. No energy efficiency problems were found. No information was returned.


      My System SpecsSystem Spec

  7. #1997


    Ha ha ha! Awesome! This thread is still alive! Some of us has moved to the tenforums... Win 8.1 is like the Titanic... Just let it sink guys!! XD
      My System SpecsSystem Spec

  8. #1998


    Texas
    Posts : 1,022
    Windows 8.1


    Quote Originally Posted by orbitalfenestra View Post
    Ha ha ha! Awesome! This thread is still alive! Some of us has moved to the tenforums... Win 8.1 is like the Titanic... Just let it sink guys!! XD
    Nah, can't do that, Orbital . . . this HP desktop has 8.1 on it and is my main machine, so it has to stay the way it is for now.

    Once Win10 is released may be another thing, though.
      My System SpecsSystem Spec

  9. #1999


    Posts : 4
    Windows 8.1


    Download Switch Off - Get latest official release | Airytec This free program solved my sleep problem. Set to "No keyboard or mouse activity", set timer and what you want the computer to do and done. It was driving me crazy.
      My System SpecsSystem Spec

  10. #2000


    Posts : 4
    Windows 8.1


    Download Switch Off - Get latest official release | Airytec Free program solves the sleep problem. Just set timer and to "No keyboard or mouse activity" instead of "No CPU activity."
      My System SpecsSystem Spec

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