Windows 8 and 8.1 Forums


Windows 8.1 refuses to sleep

  1. #1981


    Mine was having the problems with sleeping, and Acer fixed it. I don't know what they did, but they fixed it. It did have trouble sleeping the other day, but I did that override request and that fixed it.

      My System SpecsSystem Spec

  2. #1982


    Posts : 59
    Windows 8.1


    Try not rebooting or logging out for days and see if it continues to sleep.
      My System SpecsSystem Spec

  3. #1983


    Posts : 50
    Win8.1-64 Pro


    Quote Originally Posted by dwin78 View Post
    i have finally gave up because i think there is something wrong with my MS account.
    I've never considered this could be something on the MS server side of the MS account... Interesting theory - that could explain why some can sleep while using a MS account while others can't. Makes me want to open a new MS account just to test out the theory. I can say my MS account is VERY old, based off a Hotmail address I started when Hotmail was a new thing. Perhaps this occurs with old Hotmail addresses which were converted over when MS took over? Or Hotmail addresses which are changed after the account is switched over to the new outlook.com format? Something like that? Hmm... New idea, never brought up in this thread before.


    EDIT:
    Only thing, though. If the problem were with a MS account on the MS server side, it would have to be a problem which only affects Win8.1, not Win8 or Win10b... Sleep worked fine on Win8 for me and others in this thread, but not Win8.1. And people are reporting the issue no longer exists on Win10b. (I have the same results others are reporting on my Win10b install in VMware Workstation as well.)

    That said, I've created a new MS account for testing purposes and have logged into my Win8.1 PC with it - will report back in a day or two with the results of my testing.
      My System SpecsSystem Spec

  4. #1984


    Texas
    Posts : 1,022
    Windows 8.1


    Quote Originally Posted by Gork View Post
    Quote Originally Posted by dwin78 View Post
    i have finally gave up because i think there is something wrong with my MS account.
    I've never considered this could be something on the MS server side of the MS account... Interesting theory - that could explain why some can sleep while using a MS account while others can't. Makes me want to open a new MS account just to test out the theory. I can say my MS account is VERY old, based off a Hotmail address I started when Hotmail was a new thing. Perhaps this occurs with old Hotmail addresses which were converted over when MS took over? Or Hotmail addresses which are changed after the account is switched over to the new outlook.com format? Something like that? Hmm... New idea, never brought up in this thread before.
    Gork, I also have a very old Hotmail account (not as old as yours, though) and my HP 500-056 sleeps reliably, although when it was first upgraded to Windows 8.1, it did not sleep. I believe it started to sleep reliably with the December 2013 Windows Update.

    So, unless Microsoft is picking and choosing which accounts will sleep and which will not, I don't think that theory will work for me.
      My System SpecsSystem Spec

  5. #1985


    Posts : 50
    Win8.1-64 Pro


    RE: Windows 8.1 refuses to sleep

    Quote Originally Posted by Gork View Post
    That said, I've created a new MS account for testing purposes and have logged into my Win8.1 PC with it - will report back in a day or two with the results of my testing.
    No go. Now I just need to figure out how to delete this new "testing" MS account. heh

    @Wynona - Thanks for your input on the idea as well.
      My System SpecsSystem Spec

  6. #1986


    Texas
    Posts : 1,022
    Windows 8.1


    Quote Originally Posted by Gork View Post
    No go. Now I just need to figure out how to delete this new "testing" MS account. heh

    @Wynona - Thanks for your input on the idea as well.
    You're stuck with it, Gork; ain't no getting rid of old email addresses! Just pitch it out the front door and maybe a kittywampus will pick it up to line its nest with.
      My System SpecsSystem Spec

  7. #1987


    Posts : 50
    Win8.1-64 Pro


    A kittywampus?! lol I figured it out, but I AM stuck with it until 3/20 apparently... I guess MS just doesn't know when no means no!
      My System SpecsSystem Spec

  8. #1988


    Posts : 3
    Windows 8.1


    Hey guys, I'm having a bit of an issue trying to override a process request.

    I found out that my computer isn't sleeping due to the mbam.exe process (Malwarebytes) under SYSTEM.

    The problem is that when I try to override it and since the complete path presented after performing the "powercfg -requests" command is "\Device\HardddiskVolume5\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe" when I perform the "powercf -requestsoverride PROCESS \Device\HardddiskVolume5\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe SYSTEM" command it only adds to the override this portion of the path: "\Device\HardddiskVolume5\Program SYSTEM". How can I fix this?

    Tks
      My System SpecsSystem Spec

  9. #1989


    Posts : 149
    Windows 7 Home Premium on 2 Windows 8.1 on 1


    Quote Originally Posted by jeffjohn View Post
    Hey guys, I'm having a bit of an issue trying to override a process request.

    I found out that my computer isn't sleeping due to the mbam.exe process (Malwarebytes) under SYSTEM.
    I also had a request from MBAM which was interfering with sleep. I'm pretty sure it was also mbam.exe.

    I realized it was because MBAM was running a scan when the computer was trying to sleep. And actually in my case it was running scans often because I had my automated schedule set incorrect. Do you have it set to run an automated scan(s)?

    Now I have it set to run a scan once a day and yes, the computer will not sleep if a scan is running, but once the scan has completed that process will no longer interfere with sleep.

    Sorry that doesn't exactly answer your question but maybe if you fiddle around with scan settings MBAM may not interfere with sleep.
      My System SpecsSystem Spec

  10. #1990


    Posts : 3
    Windows 8.1


    Thanks for the reply bru. I think I have everything ok, settings wise, but I'll double check.

    In respect to my problem, well, as usual the answer is right in front of us. I just had to use the " as I did to write my previous post... I feel really dumb, lol.

    Now I just have to wait and see if it sleeps.

    Thanks anyway guys.
      My System SpecsSystem Spec

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