Windows 8 and 8.1 Forums


Windows 8.1 refuses to sleep

  1. #1901


    Posts : 20
    Windows 8.1


    Quote Originally Posted by NCguy View Post
    Quote Originally Posted by Sunpower View Post
    I can't find a solution to this problem, either. Suddenly, over the last few days, my computer will refuse to go to sleep. It's on all day and night unless I physically push the power button or click on "sleep" or "hibernate" on the Windows 8.1 charm or Start menu.

    If anyone has any info on how to solve this problem, I'd appreciate it.
    The app called StandbyHelper works pretty darn reliably for almost everyone here that's tried it. It's not a Microsoft solution but it works.
    Thank you.

    Other weird behavior from my new Windows 8.1 is that when the computer monitor goes to sleep mode, the bluetooth speakers power down. I have to get up and walk over to the other side of the room and turn them on again.

    But regarding the computer not going to sleep mode, I am puzzled by this. I have been tooling around with my computer trying to fix it for the last few days and I have done a lot of searching online for solutions. Some solutions posted by others seem to work for some people but did not not work for me.

    Finally, when the computer does power down (when I manually put it to sleep) and then I turn it back on, my Internet connection is disabled. So, I have to re-connect to my WiFi again.

    Anyone, if you do find a solution to the computer not going automatically into sleep mode, please post the solution here.

    Thank you!

      My System SpecsSystem Spec

  2. #1902


    Someone told me to download and install an update to the driver, and it fixed the issue. My desktop is going to sleep now, as it is instructed to do.
      My System SpecsSystem Spec

  3. #1903


    Posts : 20
    Windows 8.1


    Quote Originally Posted by williamsjesse17 View Post
    Someone told me to download and install an update to the driver, and it fixed the issue. My desktop is going to sleep now, as it is instructed to do.
    Okay, thanks.

    I'll download it now.
      My System SpecsSystem Spec

  4. #1904


    Quote Originally Posted by Sunpower View Post
    Quote Originally Posted by williamsjesse17 View Post
    Someone told me to download and install an update to the driver, and it fixed the issue. My desktop is going to sleep now, as it is instructed to do.
    Okay, thanks.

    I'll download it now.
    What kind of computer do you have? I have an Acer.
      My System SpecsSystem Spec

  5. #1905


    Posts : 20
    Windows 8.1


    Quote Originally Posted by williamsjesse17 View Post
    Quote Originally Posted by Sunpower View Post
    Quote Originally Posted by williamsjesse17 View Post
    Someone told me to download and install an update to the driver, and it fixed the issue. My desktop is going to sleep now, as it is instructed to do.
    Okay, thanks.

    I'll download it now.
    What kind of computer do you have? I have an Acer.

    Hi,

    I have a 2014 TOSHIBA PORTEGE Ultrabook with Windows 8.1.

    I just did a check and it seems my drivers all all up to date. I had a look at both power and bluetooth settings, also.

    Well, if you can suggest any specific steps to take to solve the problem, I'd be much obliged.

    Thanks.
      My System SpecsSystem Spec

  6. #1906


    https://www.eightforums.com/general-support/55809-windows-8-1-sleep-issue-post441230.html

    I have an Acer, and this is what a user told me to install. See if you can find the latest chipset driver for your Toshiba.
      My System SpecsSystem Spec

  7. #1907


    Posts : 20
    Windows 8.1


    Quote Originally Posted by williamsjesse17 View Post
    Solved Windows 8.1 Sleep Issue

    I have an Acer, and this is what a user told me to install. See if you can find the latest chipset driver for your Toshiba.
    Okay. I'll have a look.

    Thank you very much.
      My System SpecsSystem Spec

  8. #1908


    What is your model or serial number? I will try to find the chipset driver.
      My System SpecsSystem Spec

  9. #1909


    Is it a Portege 2000 or what?
      My System SpecsSystem Spec

  10. #1910


    Posts : 20
    Windows 8.1


    Quote Originally Posted by williamsjesse17 View Post
    Is it a Portege 2000 or what?

    Hi,

    I have a PORTEGE Z30-A.

    I think the serial number is: 5E098842H
      My System SpecsSystem Spec

Windows 8.1 refuses to sleep
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