Windows 8 and 8.1 Forums


Windows 8.1 refuses to sleep

  1. #1891


    Posts : 50
    Win8.1-64 Pro


    Quote Originally Posted by linw View Post
    You'll have to wait till mid 2015, though!
    I figure April-ish.

    Quote Originally Posted by linw View Post
    It appears that the auto update sends out a power request under 'EXECUTION' showing as xxxxsystem32\svchost.exe (wuauserv) and this stops sleep. Problem is, win 10 doesn't clear this request so no more sleep till you restart.

    Event logs\system show the updates being recorded. It is after that my sleep stops.
    Though this may be obvious to you, I'm not sure, but this isn't the problem with my Win8.1 install. I've done many tests with no updates where the computer stops sleeping.

    So the problem you've moved over to tenforums may not be related to the problem I'm having in Win8.1 at all. But, I think you've probably basically said as much.

      My System SpecsSystem Spec

  2. #1892


    Posts : 6
    Windows 8 64-Bit


    This might have been mentioned before, but I can't really check because of the thread size...

    Has anyone download HWiFO64.exe and saved a report to try find the supposedly non-ASPM compatible device? When I create a report, this is part of it:

    Intel Panther Point PCH - High Definition Audio Controller [C1]

    [General Information]
    Device Name: Intel Panther Point PCH - High Definition Audio Controller [C1]
    Original Device Name: Intel Panther Point PCH - High Definition Audio Controller [C1]
    Device Class: Mixed mode device
    Revision ID: 4
    Bus Number: 0
    Device Number: 27
    Function Number: 0
    PCI Latency Timer: 0
    Hardware ID: PCI\VEN_8086&DEV_1E20&SUBSYS_05691028&REV_04
    [PCI Express]
    Version: 1.1
    Current Link Width: Not negotiated
    Device/Port Type: Root Complex Integrated Endpoint
    Slot Implemented: No
    Active State Power Management (ASPM) Support: None
    Active State Power Management (ASPM) Status: Disabled
    [System Resources]
    Interrupt Line: IRQ22
    Interrupt Pin: INTA#
    Memory Base Address 0 C0610000
    [Features]
    Bus Mastering: Enabled
    Running At 66 MHz: Not Capable
    Fast Back-to-Back Transactions: Not Capable
    [Driver Information]
    Driver Manufacturer: Microsoft
    Driver Description: High Definition Audio Controller
    Driver Provider: Microsoft
    Driver Version: 6.3.9600.17054
    Driver Date: 17-Mar-2014
    DeviceInstanceId PCI\VEN_8086&DEV_1E20&SUBSYS_05691028&REV_04\3&11583659&0&D8
    The most important part being these lines:

    Active State Power Management (ASPM) Support: None
    Active State Power Management (ASPM) Status: Disabled
    I've got no idea what to do next though, whether this is something to do with the problem or not. Maybe someone who has had the problem on Windows 8.1 can run the report on Windows 8 and tell us whether the status changes?

    Just a thought
      My System SpecsSystem Spec

  3. #1893


    Posts : 51
    Windows 8.1.1 PRO 64bit


    Well it's been a loooong time since I last posted in this thread as my PC has been sleeping like a "baby" after I did a clean install of Win 8.1 Update 1 Pro 64bit on June 2nd. Doing so resolved all the sleep issues I was having with this PC ... until a few days ago.

    For some unknown reason (at the time) my PC wouldn't go to sleep due to:

    [DRIVER] Filesystem\srvnet
    An active remote client has recently sent requests to this machine

    I do have a 2nd PC on my network but it's been on the network for at least a month without causing any issues. Even when I turned the 2nd PC off, SRVNET still maintained a active power request.

    To cut to the chase ... I found the cause was my Samsung S4 running KitKat 4.4.2 !!!!

    A few days ago I enabled "Nearby Devices" & allowed the S4 to connect to various local devices that it found. I then DISABLED the option in the S4 settings. Even so, my phone would still initiate a active connection !!!

    The solution was to DELETE ALL of the local devices that I added/enabled & bingo the above power request disappeared & my PC is back to sleeping as/when required.

    I posted this as it might be of assistance to someone else trying to determine the cause of a active power request issued by SRVNET.
      My System SpecsSystem Spec

  4. #1894


    Posts : 149
    Windows 7 Home Premium on 2 Windows 8.1 on 1


    Quote Originally Posted by BazzaG View Post
    For some unknown reason (at the time) my PC wouldn't go to sleep due to:

    [DRIVER] Filesystem\srvnet
    An active remote client has recently sent requests to this machine

    The solution was to DELETE ALL of the local devices that I added/enabled & bingo the above power request disappeared & my PC is back to sleeping as/when required.

    I posted this as it might be of assistance to someone else trying to determine the cause of a active power request issued by SRVNET.
    Couldn't you have set an override for [DRIVER] Filesystem\srvnet? That's what I did for that request and several others and now my computer sleeps.

    Then you could keep the devices you want enabled.
      My System SpecsSystem Spec

  5. #1895


    Posts : 51
    Windows 8.1.1 PRO 64bit


    Yes & No. When I was having sleep issues I tried overriding srvnet & doing so, by itself, didn't resolve my sleep issues ... but then I didn't & still don't know what exactly was causing the PC not to sleep before I re-installed of Windows in June.

    For the NO part ... these days I'm using SmartPower to manage when my PC goes to sleep or wakes up. SP monitors the Power Request queue & if there are active requests will keep the PC awake. I'm not sure, if issuing a override will work with SP ... I intend to ask the developer as he was very responsive to several questions I had about SP several months ago.

    I use SP because several, potentially long running pgms that I use, such as, Internet Download Manager (IDM) do NOT create a active power request whilst they are doing their stuff ... bloody stupid I say.

    With regards to IDM, I sometimes schedule D/L's to start in the early hours & I use SP to wake the PC 5 mins before the D/L's start, use SP to monitor the network activity to keep the PC awake while IDM is D/L'g the files. Once the D/L's finish the PC will go back to sleep.

    I'm also very much a smartphone newbie ... the S4 is my very 1st mobile phone which I purchased only about 6 months ago. I don't use the S4 much beyond phone calls & SMS msgs. So I don't really need to connect my phone to any device!!! No big loss + I would have thought that having this option DISabled or OFF would have prevented the connection. IMHO that's a bug in Android KitKat.
      My System SpecsSystem Spec

  6. #1896


    Posts : 20
    Windows 8.1


    Quote Originally Posted by BazzaG View Post
    Nearby Devices
    Where is Nearby Devices on my computer?

    Can you type out a step-by-step instructions on how to fix the problem?

    Thanks.
      My System SpecsSystem Spec

  7. #1897


    Posts : 20
    Windows 8.1


    I can't find a solution to this problem, either. Suddenly, over the last few days, my computer will refuse to go to sleep. It's on all day and night unless I physically push the power button or click on "sleep" or "hibernate" on the Windows 8.1 charm or Start menu.

    If anyone has any info on how to solve this problem, I'd appreciate it.
      My System SpecsSystem Spec

  8. #1898


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Microsoft could fix it in a heartbeat if they wanted to.

    edit--- Pardon my language but what is stopping the Microsoft SOBs from fixing it ?
      My System SpecsSystem Spec

  9. #1899


    Posts : 286
    W8.1 Pro 64


    Quote Originally Posted by Sunpower View Post
    I can't find a solution to this problem, either. Suddenly, over the last few days, my computer will refuse to go to sleep. It's on all day and night unless I physically push the power button or click on "sleep" or "hibernate" on the Windows 8.1 charm or Start menu.

    If anyone has any info on how to solve this problem, I'd appreciate it.
    The app called StandbyHelper works pretty darn reliably for almost everyone here that's tried it. It's not a Microsoft solution but it works.
      My System SpecsSystem Spec

  10. #1900


    Texas
    Posts : 1,022
    Windows 8.1


    Quote Originally Posted by David Bailey View Post
    Microsoft could fix it in a heartbeat if they wanted to.

    edit--- Pardon my language but what is stopping the Microsoft SOBs from fixing it ?
    Yep, they're working on it in Windows 10.
      My System SpecsSystem Spec

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