Windows 8 and 8.1 Forums


Windows 8.1 refuses to sleep

  1. #1171


    Posts : 149
    Windows 7 Home Premium on 2 Windows 8.1 on 1


    I just spent 11 hours restoring and resetting my PC. After setting up after turning it on I used the McAfee removal tool to remove the trial version of McAfee. Then I did Win 8 updates. Then I installed Win 8.1 from the store. I made a few settings changes to Internet Explorer, did a bit of customizing of the Start Screen and guess what? It behaves exactly the same in regards to sleep. It will sleep after a reboot and then it doesn't.

    But of course that doesn't indict the OS. It has to be my computer. A computer built with Windows 8. A computer that updated to Win 8.1 with no issues.

    I'm done with this. It isn't worth my time and aggravation anymore. As I said before Windows 8.1 and this issue has wrecked the new laptop experience.

      My System SpecsSystem Spec

  2. #1172


    Texas
    Posts : 1,022
    Windows 8.1


    Quote Originally Posted by sportsman View Post
    I have been following this thread for quite a while and I am one of those that have an HP computer that does not sleep on it own. My machine is a touch system envy 23. This I think is my first time posting, so bare with me. This has happened ever since I downloaded 8.1 from the store. It originally came with Windows 8 and everything worked well.

    I have tried everything that has been posted in this forum and other but cannot get the sleep issue resolved so that it will go to sleep on it own. I can force it to go to sleep that that works quite well.

    I also wanted to make a point that I have a couple of other issues as well, and that is Screen Saver not working, and Bluetooth does not work. I am a bit curious to see if any of this is tied together with that sleep issue. So does anyone else have similar problems. With the Screen Saver and Bluetooth not working, I was all over the Internet over those items as well and there is just nothing that seems to help.
    Welcome, Sportsman; nice to have you here.

    I beat ya to it; I just proved to myself that not all HPs are immune to the sleep disorder when I installed Windows 8.1 to my HP g6 laptop. Sigh . . .

    As you well know, practically every Windows 8 machine, whether OEM or consumer installed will sleep. So far it's a tossup as to whether an update to Windows 8.1 will give a computer insomnia or not.

    When Windows 8.1 was released, we were told to go to Windows Update and keep searching for new updates until no more were found, and then go to the Store to update to Windows 8.1. And that's when it hit the fan for a large number of consumers; computers that slept fine in Windows 8 no longer slept when updated to Windows 8.1. So far, no one has found a permanent solution.

    Screensaver? Ah, there it is . . . I just activated it and will see if it's working for me on this HP 500-056 that sleeps quite reliably. I will let you know either tonight or tomorrow, since I'm pretty much on my way to bed.

    I'm supposed to have bluetooth on this system also, but have really found no reason to use it. I have a DVD player for my TV that takes bluetooth DVDs. Should I try a bluetooth DVD on this system to check it out?
      My System SpecsSystem Spec

  3. #1173


    Texas
    Posts : 1,022
    Windows 8.1


    Quote Originally Posted by bru View Post
    I just spent 11 hours restoring and resetting my PC. After setting up after turning it on I used the McAfee removal tool to remove the trial version of McAfee. Then I did Win 8 updates. Then I installed Win 8.1 from the store. I made a few settings changes to Internet Explorer, did a bit of customizing of the Start Screen and guess what? It behaves exactly the same in regards to sleep. It will sleep after a reboot and then it doesn't.
    Sheesh, Bru, that's a lot of time wasted to have your computer in almost exactly the same condition as it was before you started.

    Quote Originally Posted by bru View Post
    But of course that doesn't indict the OS. It has to be my computer. A computer built with Windows 8. A computer that updated to Win 8.1 with no issues.
    I'm taking it you're being facetious here, Bru, since you went through all the above with no improvement. Yep, there are some who will tell those with a perfectly working OEM Windows 8 system or a perfectly working consumer installed Windows 8 system that they did something to cause the problem. They need to update their drivers, they need to update the firmware, they need to get a voodoo doll, name it Dell, HP, Lenovo, Toshiba, etc. and stick pins in it.

    Well, folks, it wasn't us who changed the system requirements between the time Windows 8 was released and the time Windows 8.1 was released! Guess who made those changes; betcha can't guess!

    Quote Originally Posted by bru View Post
    I'm done with this. It isn't worth my time and aggravation anymore. As I said before Windows 8.1 and this issue has wrecked the new laptop experience.
    I think that's why I hung onto Windows 8 so long before updating to Windows 8.1 a second time. It's a very frustrating situation; however, hang in there. Maybe we can force Microsoft to give those of us who have the sleep problem an upgrade to Windows 9 when it comes out. Surely they'll have it fixed by then.
      My System SpecsSystem Spec

  4. #1174


    Texas
    Posts : 1,022
    Windows 8.1


    Quote Originally Posted by Wynona View Post
    Screensaver? Ah, there it is . . . I just activated it and will see if it's working for me on this HP 500-056 that sleeps quite reliably. I will let you know either tonight or tomorrow, since I'm pretty much on my way to bed.

    I'm supposed to have bluetooth on this system also, but have really found no reason to use it. I have a DVD player for my TV that takes bluetooth DVDs. Should I try a bluetooth DVD on this system to check it out?
    OK, Screensaver works, but my logical mind just kicked in! If you want your computer to sleep, you can't have screensaver set to run; one or the other! When the screensaver kicks in, there is activity happening, so the computer won't sleep.

    I'm trying to explain this to myself. You want sleep, the screensaver's gotta go. You want the screensaver, then sleep won't happen. That's what logic tells me.

    I'm going to leave the screensaver on for now, turn the computer off and check to see what happens tomorrow morning.
      My System SpecsSystem Spec

  5. #1175


    Posts : 286
    W8.1 Pro 64


    Quote Originally Posted by sportsman View Post
    Quote Originally Posted by Wynona View Post
    Quote Originally Posted by Gork View Post
    I will paste my notes below in case it helps anyone to at least partially sum up.
    Thank you, Gork. Although my Windows 8.1 computer sleeps now, prior to its crash and repair trip to HP, it did not. I've tried many of the things on your list, and finally gave up. Since I turn my computer off at night, I only had to worry about it sleeping during the day when I was using it. Further, if I was going to be gone for an extended period, I just turned the thing off. Not a very technical solution, I know , but it worked (sort of) for me. Everything I'm saying here is related to that first install of Windows 8.1 that didn't sleep.



    I also have the 8.0 and 8.1 DVDs; however I haven't used them on this computer. Right now it's Windows 8.1 Core and I'm toying with upgrading it to 8.1 Pro, but that's another story. I used one Windows 8 license on one of my laptops; however, I let it update to 8.1 through the Store. No sleep problems.

    As an aside, I'm wondering if there's anyone out there who has an HP (laptop or desktop) system that will not sleep. It could be that we can possibly eliminate HP computers from the sleep problem, which would be a start.

    Quote Originally Posted by Gork View Post
    Though part of the notes may make it sound otherwise, the only two things I have found which consistently and always let the computer sleep is if I log on via a non MS (local) account or if I log off (to the login screen.) I believe any "post numbers" or "page numbers" referenced are referring to this very long thread.

    Note: One guy got his to sleep by turning Power service off

    I also tried the Power service thing and it did work, but there are too many drawbacks for it to be something I would continue to use. Since I use OneDrive (formerly SkyDrive), I need to log on with my MS ID so a local account's out. It's just as easy to punch the sleep button on my keyboard as it is to log off, so . . . I guess I could use Box to store my stuff, but when push comes to shove, I know Microsoft isn't going anywhere.

    I have been following this thread for quite a while and I am one of those that have an HP computer that does not sleep on it own. My machine is a touch system envy 23. This I think is my first time posting, so bare with me. This has happened ever since I downloaded 8.1 from the store. It originally came with Windows 8 and everything worked well.

    I have tried everything that has been posted in this forum and other but cannot get the sleep issue resolved so that it will go to sleep on it own. I can force it to go to sleep that that works quite well.

    I also wanted to make a point that I have a couple of other issues as well, and that is Screen Saver not working, and Bluetooth does not work. I am a bit curious to see if any of this is tied together with that sleep issue. So does anyone else have similar problems. With the Screen Saver and Bluetooth not working, I was all over the Internet over those items as well and there is just nothing that seems to help.
    Actually bluetooth has been reported as a potential cause many times in this thread. Seems like the fix was to disable the bluetooth service. One fellow said disabling the service wasn't enough as he actually had to disable it in the bios.
      My System SpecsSystem Spec

  6. #1176


    @steve06 and others

    As of a few minutes ago my machine was in no sleep mode unless I disconnected the Internet. I have just changed back to a local account and the comp now sleeps repeatedly 23s after the 1 min timeout.

    I have to conclude that the MS account is keeping my comp awake. Why or how is another thing! Why does my HP sleep OK on a MS account??????? Back to the unanswerable.
      My System SpecsSystem Spec

  7. #1177


    Posts : 2,627
    win8.1.1 enterprise


    Quote Originally Posted by bru View Post
    I just spent 11 hours restoring and resetting my PC. After setting up after turning it on I used the McAfee removal tool to remove the trial version of McAfee. Then I did Win 8 updates. Then I installed Win 8.1 from the store. I made a few settings changes to Internet Explorer, did a bit of customizing of the Start Screen and guess what? It behaves exactly the same in regards to sleep. It will sleep after a reboot and then it doesn't.

    But of course that doesn't indict the OS. It has to be my computer. A computer built with Windows 8. A computer that updated to Win 8.1 with no issues.

    I'm done with this. It isn't worth my time and aggravation anymore. As I said before Windows 8.1 and this issue has wrecked the new laptop experience.
    11 hrs is a long time ,but in my opinion it should have taken days ,if you were doing this as troubleshooting for sleep not working ,you should have spent a day or 2 using the computer to see if it would sleep properly, then do updates ,use it again to make sure its working or not working ,and so on and so on ,just using the Mcafee removal tool could have fugged something ,as it would have a registry editor tool in it ,so all iam saying is many or any thing could be causing the issue.
    if it didn't sleep right from the first install then ignore every thing I just said
      My System SpecsSystem Spec

  8. #1178


    Texas
    Posts : 1,022
    Windows 8.1


    Quote Originally Posted by linw View Post
    @steve06 and others

    As of a few minutes ago my machine was in no sleep mode unless I disconnected the Internet. I have just changed back to a local account and the comp now sleeps repeatedly 23s after the 1 min timeout.

    I have to conclude that the MS account is keeping my comp awake. Why or how is another thing! Why does my HP sleep OK on a MS account??????? Back to the unanswerable.
    And my HP g6 laptop doesn't sleep with the local account active! I will do some more work with that computer in awhile, as soon as I figure out how to get it to boot from the DVD.
      My System SpecsSystem Spec

  9. #1179


    Texas
    Posts : 1,022
    Windows 8.1


    Quote Originally Posted by Wynona View Post
    Quote Originally Posted by Wynona View Post
    Screensaver? Ah, there it is . . . I just activated it and will see if it's working for me on this HP 500-056 that sleeps quite reliably. I will let you know either tonight or tomorrow, since I'm pretty much on my way to bed.

    I'm supposed to have bluetooth on this system also, but have really found no reason to use it. I have a DVD player for my TV that takes bluetooth DVDs. Should I try a bluetooth DVD on this system to check it out?
    OK, Screensaver works, but my logical mind just kicked in! If you want your computer to sleep, you can't have screensaver set to run; one or the other! When the screensaver kicks in, there is activity happening, so the computer won't sleep.

    I'm trying to explain this to myself. You want sleep, the screensaver's gotta go. You want the screensaver, then sleep won't happen. That's what logic tells me.

    I'm going to leave the screensaver on for now, turn the computer off and check to see what happens tomorrow morning.

    Well, well, well . . . the logical mind loses out this time! I turned on the computer, did some work, played around a bit, then waited for the screen saver to activate, which it did. I then went into the kitchen to get some coffee, whipped up a smoothie, came back in and still had four minutes to wait . . . twiddled my thumbs, started to sort some Windows 8.1 instructions . . . and here's where logic loses . . . my computer went to sleep right on schedule!

    So, there you have it; (for me) the screensaver doesn't prevent my system from sleeping!

    @Sportsman: I had to go into my personal settings and set the screensaver twice; the first time it didn't work, and I had the circled diagonal slash on it. Don't understand why, but I reset the screensaver and it worked that time.
      My System SpecsSystem Spec

  10. #1180


    Manchester CT
    Posts : 693
    Windows 8.1 Pro 64 bit GA


    Quote Originally Posted by bru View Post
    I just spent 11 hours restoring and resetting my PC. After setting up after turning it on I used the McAfee removal tool to remove the trial version of McAfee. Then I did Win 8 updates. Then I installed Win 8.1 from the store. I made a few settings changes to Internet Explorer, did a bit of customizing of the Start Screen and guess what? It behaves exactly the same in regards to sleep. It will sleep after a reboot and then it doesn't.

    But of course that doesn't indict the OS. It has to be my computer. A computer built with Windows 8. A computer that updated to Win 8.1 with no issues.

    I'm done with this. It isn't worth my time and aggravation anymore. As I said before Windows 8.1 and this issue has wrecked the new laptop experience.
    Hi Bru, I too went through the hassle of taking a brand new hard drive and installing Win8.1 via a USB/.iso. I only got the OpSys installed and updated all the recommended MS updates when the computer sleep issue occurred. So that didn't help me either.
    I too have said that I was giving up but still here I am! Changed the computer power button to force sleep and just remember to hit it on leaving your chair. It's an easy and good workaround until something better is found or an update fixes it.

    Casper, not much less I could have done for troubleshooting except for loading drivers but since all my drivers and BIOS settings did not fix the full monty, I donno any way to see exactly what broke sleep except for going through the MS updates one by one, not worth the bother.
      My System SpecsSystem Spec

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