Windows 8 and 8.1 Forums


Windows 8.1 refuses to sleep

  1. #1161


    Posts : 102
    Windows 8.1 Pro x64


    @linw: Your account matches my observation. Sleep functionality is restored for a while after a reboot or logging in again. The fact that sleep is feasible, even if for only a limited time, argues against a hardware/driver issue and for a software/Windows/Microsoft issue as the culprit, in my opinion. If it was a hardware/driver issue, sleep would never work.

    I have never attempted reverting back from an online account to a local user account as some had tried this in the past without lasting success. Can others remind us of their experiences with local accounts (john?)?

      My System SpecsSystem Spec

  2. #1162


    Posts : 2,627
    win8.1.1 enterprise


    maybe everyone should check my system specs and get what I got, if you must have a computer that sleeps
      My System SpecsSystem Spec

  3. #1163


    Manchester CT
    Posts : 693
    Windows 8.1 Pro 64 bit GA


    Quote Originally Posted by linw View Post
    @John - keep posting, please.
    @ Wynona - my HP netbook has always slept so add another HP to the list.
    @all - some good recent postings, guys.


    Another conclusion. Like others have reported, a reboot can re-trigger sleeping. This would support a theory that there is/are tables/variables set that stop the sleep. Maybe such a setting is supposed to time out but doesn't? A reboot clears those settings and sleep resumes.

    So, wonder how the connection to the Internet stops sleep? Maybe a local login would fix this? I have previously had success with a local login.

    And so the story goes on.............
    yeah, from day one, disconnecting the network cable was a way to consistently get the computer to sleep, no news there. Now when you say disconnect from the internet, do you actually mean disconnect the network cable or disabling the network in device manager or some esoteric means of disabling access to the internet via permissions?

    The most frustrating thing about the sleep issue is how it is not consistent. Reboot and it could sleep fine for days, or hours, or not. That kiboshes so many pat answers like "hardware", "driver", "program", or "app" as they are either there or not there, running or not running, installed or not installed. Windows logs should be able to pin this down but I have done due diligence in making copies of when it sleeps and when it doesn't without seeing any differences that point to a cause. Dammit, Windows logs should show what is going on!
      My System SpecsSystem Spec

  4. #1164


    Texas
    Posts : 1,022
    Windows 8.1


    Quote Originally Posted by Steve06 View Post
    @linw: Your account matches my observation. Sleep functionality is restored for a while after a reboot or logging in again. The fact that sleep is feasible, even if for only a limited time, argues against a hardware/driver issue and for a software/Windows/Microsoft issue as the culprit, in my opinion. If it was a hardware/driver issue, sleep would never work.

    I have never attempted reverting back from an online account to a local user account as some had tried this in the past without lasting success. Can others remind us of their experiences with local accounts (john?)?
    Steve, I installed Windows 8.1 on my HP g6 laptop today and since I had a "local" account on Windows 7, it started up with that.

    Although some have said changing from a Microsoft account to a local account made their computer sleep, mine with an original local account does not sleep.
      My System SpecsSystem Spec

  5. #1165


    Manchester CT
    Posts : 693
    Windows 8.1 Pro 64 bit GA


    Quote Originally Posted by caperjack View Post
    maybe everyone should check my system specs and get what I got, if you must have a computer that sleeps
    Pleeze. 4 gig of memory? heh. I have two Haswells and two Ivy bridges, all with identical hardware for the twins. Only one of the Haswells has an issue with sleep, it's identical twin (and I mean identical, down to the case except for a GTX 680 instead of GTX 780) sleeps fine. I will not burden my son with a non sleeping computer as he won't care and my electric bill would bump up $70-80/year.
      My System SpecsSystem Spec

  6. #1166


    Manchester CT
    Posts : 693
    Windows 8.1 Pro 64 bit GA


    Quote Originally Posted by Wynona View Post
    Although some have said changing from a Microsoft account to a local account made their computer sleep, mine with an original local account does not sleep.
    Wyn, I can confirm your diagnosis. Changing from a local to a online MS account made no difference. Mind you, because my sleep problem is not a consistent one and can work fine for days after a reboot, it is not always easy to tell at first if going local fixes it (for me anyways).
      My System SpecsSystem Spec

  7. #1167


    Posts : 2,627
    win8.1.1 enterprise


    Quote Originally Posted by johnpombrio View Post
    Quote Originally Posted by caperjack View Post
    maybe everyone should check my system specs and get what I got, if you must have a computer that sleeps
    Pleeze. 4 gig of memory? heh. I have two Haswells and two Ivy bridges, all with identical hardware for the twins. Only one of the Haswells has an issue with sleep, it's identical twin (and I mean identical, down to the case except for a GTX 680 instead of GTX 780) sleeps fine. I will not burden my son with a non sleeping computer as he won't care and my electric bill would bump up $70-80/year.
    lol, maybe you got to much ram ,

    4gig is enough for what i do ,one day i will get another 4
      My System SpecsSystem Spec

  8. #1168


    Texas
    Posts : 1,022
    Windows 8.1


    Quote Originally Posted by johnpombrio View Post
    Quote Originally Posted by caperjack View Post
    maybe everyone should check my system specs and get what I got, if you must have a computer that sleeps
    Pleeze. 4 gig of memory? heh. I have two Haswells and two Ivy bridges, all with identical hardware for the twins. Only one of the Haswells has an issue with sleep, it's identical twin (and I mean identical, down to the case except for a GTX 680 instead of GTX 780) sleeps fine. I will not burden my son with a non sleeping computer as he won't care and my electric bill would bump up $70-80/year.
    OK, so there ya go . . . gotta be the case!
      My System SpecsSystem Spec

  9. #1169


    Quote Originally Posted by johnpombrio View Post
    Quote Originally Posted by linw View Post
    @John - keep posting, please.
    @ Wynona - my HP netbook has always slept so add another HP to the list.
    @all - some good recent postings, guys.


    Another conclusion. Like others have reported, a reboot can re-trigger sleeping. This would support a theory that there is/are tables/variables set that stop the sleep. Maybe such a setting is supposed to time out but doesn't? A reboot clears those settings and sleep resumes.

    So, wonder how the connection to the Internet stops sleep? Maybe a local login would fix this? I have previously had success with a local login.

    And so the story goes on.............
    yeah, from day one, disconnecting the network cable was a way to consistently get the computer to sleep, no news there. Now when you say disconnect from the internet, do you actually mean disconnect the network cable or disabling the network in device manager or some esoteric means of disabling access to the internet via permissions?

    The most frustrating thing about the sleep issue is how it is not consistent. Reboot and it could sleep fine for days, or hours, or not. That kiboshes so many pat answers like "hardware", "driver", "program", or "app" as they are either there or not there, running or not running, installed or not installed. Windows logs should be able to pin this down but I have done due diligence in making copies of when it sleeps and when it doesn't without seeing any differences that point to a cause. Dammit, Windows logs should show what is going on!
    When I "disconnected the Internet", I unplugged the modem cable from my switch thus leaving the local network intact but just stopping Internet access. Just trying to eliminate variables. This told me it was Internet access not LAN traffic that changed the sleep behaviour. Sorry for not making it clearer.

    The unpredictability is the worst thing, agreed. I am trying hard to see whether I can see a more fixed pattern with some variables here.
      My System SpecsSystem Spec

  10. #1170

    HP Computer not sleeping


    Quote Originally Posted by Wynona View Post
    Quote Originally Posted by Gork View Post
    I will paste my notes below in case it helps anyone to at least partially sum up.
    Thank you, Gork. Although my Windows 8.1 computer sleeps now, prior to its crash and repair trip to HP, it did not. I've tried many of the things on your list, and finally gave up. Since I turn my computer off at night, I only had to worry about it sleeping during the day when I was using it. Further, if I was going to be gone for an extended period, I just turned the thing off. Not a very technical solution, I know , but it worked (sort of) for me. Everything I'm saying here is related to that first install of Windows 8.1 that didn't sleep.

    Quote Originally Posted by Gork View Post
    To those who are convinced this is a driver issue and MS isn't to blame, all my drivers are certified by MS - they should not be certifying drivers which are not compliant with their OS. Also, though I have mentioned this before, I have a Win8.1 installation CD. A fresh install from this CD, before updating or installing anything, leaves my computer with insomnia. I also have a Win8 installation CD. When I use this CD, my computer has no problem with sleep - either before or after I start installing drivers and software. I may be behind with firmware updates now, but when I was hot and heavy into fixing this issue I made sure I had the latest firmware updates for all my hardware.
    I also have the 8.0 and 8.1 DVDs; however I haven't used them on this computer. Right now it's Windows 8.1 Core and I'm toying with upgrading it to 8.1 Pro, but that's another story. I used one Windows 8 license on one of my laptops; however, I let it update to 8.1 through the Store. No sleep problems.

    As an aside, I'm wondering if there's anyone out there who has an HP (laptop or desktop) system that will not sleep. It could be that we can possibly eliminate HP computers from the sleep problem, which would be a start.

    Quote Originally Posted by Gork View Post
    Though part of the notes may make it sound otherwise, the only two things I have found which consistently and always let the computer sleep is if I log on via a non MS (local) account or if I log off (to the login screen.) I believe any "post numbers" or "page numbers" referenced are referring to this very long thread.

    Note: One guy got his to sleep by turning Power service off

    I also tried the Power service thing and it did work, but there are too many drawbacks for it to be something I would continue to use. Since I use OneDrive (formerly SkyDrive), I need to log on with my MS ID so a local account's out. It's just as easy to punch the sleep button on my keyboard as it is to log off, so . . . I guess I could use Box to store my stuff, but when push comes to shove, I know Microsoft isn't going anywhere.

    I have been following this thread for quite a while and I am one of those that have an HP computer that does not sleep on it own. My machine is a touch system envy 23. This I think is my first time posting, so bare with me. This has happened ever since I downloaded 8.1 from the store. It originally came with Windows 8 and everything worked well.

    I have tried everything that has been posted in this forum and other but cannot get the sleep issue resolved so that it will go to sleep on it own. I can force it to go to sleep that that works quite well.

    I also wanted to make a point that I have a couple of other issues as well, and that is Screen Saver not working, and Bluetooth does not work. I am a bit curious to see if any of this is tied together with that sleep issue. So does anyone else have similar problems. With the Screen Saver and Bluetooth not working, I was all over the Internet over those items as well and there is just nothing that seems to help.
      My System SpecsSystem Spec

Windows 8.1 refuses to sleep
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