Windows 8 and 8.1 Forums


Windows 8.1 refuses to sleep

  1. #1131


    Texas
    Posts : 1,022
    Windows 8.1


    Quote Originally Posted by SpringUpdate View Post
    FYI to all,

    The KB291934 update, which has been referenced as a "one size fits all" fix in this thread, was never intended to be such an animal. In fact, it was an attempt on the part of MS to address "only" one specific issue. However, if one reads this general reference notice (published by MS) they might get that impression:

    Computer never goes to sleep even if the timer is set in Windows 8.1

    But if one goes to the detailed description it reveals the targeted intent of this patch:

    Assume that you have a Windows 8.1-based computer that is connected to a wireless network, and that is part of a homegroup in the wireless network. A timer value is set for the computer to go to sleep. In this situation, the computer does not go to sleep when the time reaches the set value.
    Thanks, Spring. This confirms why some sleep issues were fixed while some were not.

    Quote Originally Posted by SpringUpdate View Post
    Note that the above makes no mention of fixing any of the other sleep-related problems that many are experiencing... and even the above fix has not worked for all.
    I'll have to go to Orbital's post to get the correct KB number, since yours is one digit short. ' OK.

    Quote Originally Posted by SpringUpdate View Post
    @ Wynona: It sounds like your last post is "in agreement" with orbitafenstra; in that, some older machines do work just fine, so why do you find that so strange? However, not all older machines do work just fine and they are the ones that should be explored thoroughly (for hardware compatibility issues, bios updates, etc).
    Why shouldn't I find it strange? Brand new systems have the sleep problem while systems in their dotage work just fine as pertains to sleep?!? And you're right; not all older systems sleep properly, nor do all brand new systems. Since my old self-built system sleeps just fine without a problem, there's no way I can research for compatibility.

    BTW, I keep all my systems with firmware, bios and driver updates. That's just the way I've been taught through help and information from this and various other sources, including How-To Geek - For Geeks, By Geeks. and, of course, HP.com.

      My System SpecsSystem Spec

  2. #1132


    Posts : 149
    Windows 7 Home Premium on 2 Windows 8.1 on 1


    New computer. On first turn on did nothing but install Windows updates and then update to 8.1 through the store. Note that there was an update to the Graphics driver.

    Removed the trial AV software using its removal tool. Activated Defender. Installed CCleaner. At some point I disabled one or two start up items. It is not part of a Homegroup but by default I believe it is part of a network.

    Noticed I had a sleep issue. Computer will sleep after a reboot and then within a few hours it will not. Manual sleep and wake up always works.

    Not an old rig but a new rig that I have to assume has the hardware and whatever else (way out of my knowledge base) to run Windows 8 and 8.1 properly. Yet my computer will not sleep reliably. I have tried the generally accepted "fixes" IPV6, changing certain power settings, etc. All to no avail.

    I have been told it is not an MS issue that it has to be an issue with my machine. Well I just told you what I did. I suppose I could factory restore and go through the whole set up process again but I really don't want to.

    Whatever the cause of this issue it has absolutely ruined my enjoyment of this computer.
      My System SpecsSystem Spec

  3. #1133


    My apology to NCguy and others for conveying the wrong info. As per SpringUpdate's post I stand corrected.

    I do, however, stand on my statement about drivers and/or firmware. It's code, but not necessarily MS's. This is not to say MS does not write bad code, which includes their drivers.
      My System SpecsSystem Spec

  4. #1134


    Posts : 102
    Windows 8.1.1 Pro


    However, quite confusing to me since I was never part of a homegroup
    @ HippsieGypsie: I never even noticed that you may have referred to that fix as a one size fits all solution. In fact, I discovered that reference much earlier in this thread so I just wanted to elaborate a bit on the true intent of that KB.

    Regards,

    SpringUpdate
      My System SpecsSystem Spec

  5. #1135


    Quote Originally Posted by SpringUpdate View Post
    However, quite confusing to me since I was never part of a homegroup
    @ HippsieGypsie: I never even noticed that you may have referred to that fix as a one size fits all solution. In fact, I discovered that reference much earlier in this thread so I just wanted to elaborate a bit on the true intent of that KB.

    Regards,

    SpringUpdate
    That's ok. I understand. Fact is fact and I'm glad you corrected that for all to know.
      My System SpecsSystem Spec

  6. #1136


    Posts : 286
    W8.1 Pro 64


    Quote Originally Posted by HippsieGypsie View Post
    [

    I see another new poster is being looked down upon with unwarranted accusations which seem to be born of emotions. Eh?
    I think we all know the difference between helpful posting vs. unhelpful provocative remarks. Yes, as long as this thread has been active it's easy to ruffle feathers if that's your intention. That said you clearly also have shown that you can make great contributions if the mood strikes you.
      My System SpecsSystem Spec

  7. #1137


    Posts : 286
    W8.1 Pro 64


    Quote Originally Posted by HippsieGypsie View Post
    My apology to NCguy and others for conveying the wrong info. As per SpringUpdate's post I stand corrected.

    I do, however, stand on my statement about drivers and/or firmware. It's code, but not necessarily MS's. This is not to say MS does not write bad code, which includes their drivers.
    You may be right and you have certainly made some strong arguments. I just feel at this point that we don't have enough info to absolutely rule anything out. That said, the true cause seems academic and I'm not sure that it really changes anything one way or the other?
      My System SpecsSystem Spec

  8. #1138


    Texas
    Posts : 1,022
    Windows 8.1


    Quote Originally Posted by SpringUpdate View Post
    @ Wynona:
    I had to drop back to Windows 8.1 32 bit in order to run 8.1 on it.
    Your specific issue is/was (possibly) caused by Windows 8.1’s sudden need for CMPXCHG16b support in the 64-bit version. However, since this was not a requirement for the 64-bit version of Windows 8, many may be quite surprised when they make that attempt. In addition, trying to upgrade to Windows 8.1 on older non-compatible hardware could result in a message that your “CPU does not support CompareExchange 128.” Maybe if your run coreinfo, that would confirm the above.
    Thanks for the info. Although I've already been there, done that, got the T-shirt and shredded the dang thing, this could/will be helpful to others. IOW, all information gratefully accepted.

    The specific issue was caused by Microsoft's changing required CPU specs (not just one, but several); thus causing havoc in the computer world. What ticks me off is that I absolutely know that there are many folks out there who took Microsoft's word, thought Windows 8.1 would never work on their computers and didn't have a clue they could drop back to 32 bit Windows 8.1. I believe countless new systems were unnecessarily bought. Although 64 bit is preferable, to those of us who come from the "dark ages" of 32 bit, it's really not all that bad. I didn't find anything I couldn't do on the old computer that dropped back to 32 bit.

    My older CPU had numerous issues with these new specs, forcing me to drop back to 32 bit. In any event, case closed for me. Microsoft isn't going to go back and do what I think would be the right thing.

    And, a thought just occurred to me: If the Windows 8.1 requirements hadn't been changed, would we have the sleep issue? Just sayin'
      My System SpecsSystem Spec

  9. #1139


    Posts : 102
    Windows 8.1.1 Pro


    The specific issue was caused by Microsoft's changing required CPU specs
    Hi again Wynona,

    I was well aware that a few CPU requirements were changed for Windows 8 but I was totally unaware that "several" CPU requirements were added for Windows 8.1 because I was only aware of the one that I specifically identified. Now, if you would kindly identify those specific additional requirement that were added for 8.1, I (for one) would certainly appreciate knowing that information. It seems like you reverted back to generally discussing a well-Windows 8 roadblock when I was just trying to address your specific 8.1 x64 upgrade issue.

    If the Windows 8.1 requirements hadn't been changed, would we have the sleep issue? Just sayin'
    Now, I can agree with you on that 100% because your older hardware did not stop you from running 8.0 x64 but it did stop you dead in your tracks when you tried to run 8.1 x64.
      My System SpecsSystem Spec

  10. #1140


    Texas
    Posts : 1,022
    Windows 8.1


    Quote Originally Posted by SpringUpdate View Post
    The specific issue was caused by Microsoft's changing required CPU specs
    Hi again Wynona,

    I was well aware that a few CPU requirements were changed for Windows 8 but I was totally unaware that "several" CPU requirements were added for Windows 8.1 because I was only aware of the one that I specifically identified. Now, if you would kindly identify those specific additional requirement that were added for 8.1, I (for one) would certainly appreciate knowing that information. It seems like you reverted back to generally discussing a well-Windows 8 roadblock when I was just trying to address your specific 8.1 x64 upgrade issue.

    If the Windows 8.1 requirements hadn't been changed, would we have the sleep issue? Just sayin'
    Now, I can agree with you on that 100% because your older hardware did not stop you from running 8.0 x64 but it did stop you dead in your tracks when you tried to run 8.1 x64.
    Sheesh, Spring . . . you're asking the impossible because I cannot remember the specific things that were identified; however, I do know that at least three things were identified; a couple which you identified seem to ring a bell. There's a thread somewhere about the problems others ID'd, but I'd have to search for it and I don't have time. I have to fix lunch and then have an afternoon appointment which must be kept.

    I think a search on Windows 8.1 won't install should find all the issues that were named.
      My System SpecsSystem Spec

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