Windows 8 and 8.1 Forums


Windows 8.1 refuses to sleep

  1. #1121


    Quote Originally Posted by SpringUpdate View Post
    Hi orbitalfenstra,

    You have made some great suggestions throughout this thread and you continue to provide some of the best commentary with regard to this subject. Also, I think you are on the right track with the power management issue as one of the possible issues:

    I still think they forgot to update the power management to fit the needs of Win 8.1.
    Specifically, I think the "they" you are referring to is more of a vendor issue than a MS issue for motherboards with an older BIOS because many of the older rigs (vendors) fail to provide a compatible power management driver that works with Windows 8.1.

    I also feel that anyone with a new computer under warranty (with 8.1 pre-installed) should pursue their own specific issue via their vendor support. They made it, they sold it, they should be able to fix it (hopefully).

    Again, I just wanted to mention that I admire your individual contributions to this thread.


    SpringUpdate
    Thanks for the thoughs, but I failed since we all still are here! lol

    One thing, though, not sure if someone mentionned it. For those who got SSD you need to update the firmware on it. It often solve a lot of issues: for instance it solved a bug where my PC when rebooting failed to do so. It's a pain in the ass since you need to do it with another Windows and it wipes everything on the SSD, but it's worth it.

    Maybe I solved the random sleep issue when I updated the firmware on my SSD and I didn't know it. But updating the SSD firmware before clean install windows is a good thing.

    When John said that just one of his PC'S had the random sleep issue, then I sort of gave up. If what he says is true, then there is nothing we can do outside the 3rd party solutions proposed earlier in this thread.

    But I still come here, hoping that I am wrong and someone will come one day to say "I'VE SOLVED IT" but I don't think that's gonna happen.

      My System SpecsSystem Spec

  2. #1122


    Posts : 102
    Windows 8.1.1 Pro


    @ orbitalfenstra: Driver updates are also a key element on older rigs. The problem is (again) that many vendors have chosen not to provide updated drivers for 8.1 and that is by their choice. It is a well known fact that an incompatible device drivers may cause your rig not to sleep and that applies to new hardware as well. Now, if anyone cares to test that theory, try uninstalling your compatible graphics driver and allow your rig to run on the Win 8.1 default driver (I mean the bare essentials one from MS) and see if your rig sleeps. BTW, I saw this mentioned in another thread so it was not my discovery; however, just for the heck of it, I tested it on my own rig... and sure enough, mine would not sleep (and mine is a fairly new computer). The powercfg -energy report (that you first recommended) also indicated that a driver issue was preventing my rig from sleeping. Anyway, please keep providing your specific ideas because they are all good ones!

    SpringUpdate
      My System SpecsSystem Spec

  3. #1123


    "The powercfg -energy report (that you first recommended) also indicated that a driver issue was preventing my rig from sleeping. Anyway, please keep providing your specific ideas because they are all good ones!"

    The sleep issue we are talking about here is the one who doesn't show anything with powercfg commands, but I agree with you drivers are often the issue...

    I run an old machine and I don't have the random sleep issue (nothing with powercfg commands) right now. If you got something with powercfg /energy, then you should be able to solve it.
      My System SpecsSystem Spec

  4. #1124


    Posts : 102
    Windows 8.1.1 Pro


    The sleep issue we are talking about here is the one who doesn't show anything with powercfg commands, but I agree with you drivers are often the issue...
    That is/was clearly understood; however, I am of the firm belief that everyone with a sleep-related issue is not exploring "all possibilites" when investigating their own specific issues so I thought it was about time to "refresh" that possibility as reading through 1,100+ posts may not work for all.
      My System SpecsSystem Spec

  5. #1125


    Quote Originally Posted by NCguy View Post
    Quote Originally Posted by HippsieGypsie View Post
    Quote Originally Posted by NCguy View Post
    No one size fits all patch is anticipated.
    Nor should be anticipated, for Microsoft has addressed the non-sleep issue with update KB2919394. It is in fact the “one size fits all patch” for the issue.
    :
    remind me to send you my link to great swamp land I'd like to sell you in Florida.
    I thought you might have bought and own a swamp.

    No to the offer, for I have enough sense along with others to know that MS has addressed the non-sleep issue with KB2919394, which fixed the sleep problem for all, fortunately including mine, although I realize it SEEEMS like it didn’t fix it for all because systems continued with the sleep problem. Also, I never stated that users broke their machines intentionally.

    A month after the update when I did run into a sleep problem, I sought help with my individual circumstance and found the solution for it. Of course, it was a cause and effect situation. Non-sleep was just ONE of the ramifications of the real problem. I, along with many others, have come to the conclusion that if one’s system does not sleep it is due to a different problem in which the non-sleep problem is just ONE of the ramifications of the real problem.

    Somewhere in this menagerie of a support thread I posted to give it odds that it's a driver issue as SpringUpdate and orbitalfenestra have now brought up again. Now I see orbitalfenestra has brought up firmware, which in a sense is a driver to make a peripheral, whether onboard or attached, to run. And just because it's a new driver does not necessarily make it correct or non-faulty. So far as a new machine and/or a fresh installations on older machines goes > It does not necessarily make it a 100% correctly-running system due to faulty install, faulty drivers, faulty settings, or any number of faulty issues.

    I see another new poster is being looked down upon with unwarranted accusations which seem to be born of emotions. Eh?
      My System SpecsSystem Spec

  6. #1126


    Texas
    Posts : 1,022
    Windows 8.1


    Quote Originally Posted by orbitalfenestra View Post
    It is not solvable at our level. This issue need to be ADRESSED in source code by MS. That's what I think right now.
    Ha! Stranger things have happened . . . although I'm with you on the "source code by MS". I don't think we're allowed to get into that, although I'm pretty sure that some of the folks here would qualify.
      My System SpecsSystem Spec

  7. #1127


    Texas
    Posts : 1,022
    Windows 8.1


    Quote Originally Posted by orbitalfenestra View Post
    I run an old machine and I don't have the random sleep issue (nothing with powercfg commands) right now. If you got something with powercfg /energy, then you should be able to solve it.
    Very strange, Orbital, because my older (around 5 years) sleeps just fine, although I had to drop back to Windows 8.1 32 bit in order to run 8.1 on it.
      My System SpecsSystem Spec

  8. #1128


    Posts : 102
    Windows 8.1.1 Pro


    FYI to all,

    The KB291934 update, which has been referenced as a "one size fits all" fix in this thread, was never intended to be such an animal. In fact, it was an attempt on the part of MS to address "only" one specific issue. However, if one reads this general reference notice (published by MS) they might get that impression:

    Computer never goes to sleep even if the timer is set in Windows 8.1
    But if one goes to the detailed description it reveals the targeted intent of this patch:

    Assume that you have a Windows 8.1-based computer that is connected to a wireless network, and that is part of a homegroup in the wireless network. A timer value is set for the computer to go to sleep. In this situation, the computer does not go to sleep when the time reaches the set value.
    Note that the above makes no mention of fixing any of the other sleep-related problems that many are experiencing... and even the above fix has not worked for all.

    @ Wynona: It sounds like your last post is "in agreement" with orbitafenstra; in that, some older machines do work just fine, so why do you find that so strange? However, not all older machines do work just fine and they are the ones that should be explored thoroughly (for hardware compatibility issues, bios updates, etc).
      My System SpecsSystem Spec

  9. #1129


    Posts : 102
    Windows 8.1.1 Pro


    @ Wynona:
    I had to drop back to Windows 8.1 32 bit in order to run 8.1 on it.
    Your specific issue is/was (possibly) caused by Windows 8.1’s sudden need for CMPXCHG16b support in the 64-bit version. However, since this was not a requirement for the 64-bit version of Windows 8, many may be quite surprised when they make that attempt. In addition, trying to upgrade to Windows 8.1 on older non-compatible hardware could result in a message that your “CPU does not support CompareExchange 128.” Maybe if your run coreinfo, that would confirm the above.
      My System SpecsSystem Spec

  10. #1130


    Quote Originally Posted by SpringUpdate View Post
    FYI to all,

    The KB291934 update, which has been referenced as a "one size fits all" fix in this thread, was never intended to be such an animal. In fact, it was an attempt on the part of MS to address "only" one specific issue. However, if one reads this general reference notice (published by MS) they might get that impression:

    Computer never goes to sleep even if the timer is set in Windows 8.1
    But if one goes to the detailed description it reveals the targeted intent of this patch:

    Assume that you have a Windows 8.1-based computer that is connected to a wireless network, and that is part of a homegroup in the wireless network. A timer value is set for the computer to go to sleep. In this situation, the computer does not go to sleep when the time reaches the set value.
    Note that the above makes no mention of fixing any of the other sleep-related problems that many are experiencing... and even the above fix has not worked for all.
    I stand corrected and thanks for that info, SpringUpdate. However, quite confusing to me since I was never part of a homegroup, although I do network via WiFi off a router in the house that others use. Also, this is AT&T Uverse service where wireless TV boxes WiFi off of it also. I’ll have to research this further.

    Thanks again.
      My System SpecsSystem Spec

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