Solved WMP Not Responding - SFC not being able to repair corrupt

Evoicefire

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I recently re-installed Windows 8 Pro, 64bit after having some difficulties with drivers. I thought I would start afresh. The installation went smoothly but now I cannot play any type of file with WMP 12 and the Video App in Metro, this may be linked to multiple SFC scans that I have run, all of which report that some repairs have been made and some files were corrupt and could not be fixed.

The Video App crashes with this error message (in event viewer):

Faulting application name: wwahost.exe, version: 6.2.9200.16420, time stamp: 0x505a9152
Faulting module name: ntdll.dll, version: 6.2.9200.16579, time stamp: 0x51637f77
Exception code: 0xc0000374
Fault offset: 0x00000000000ebd59
Faulting process ID: 0xf2c
Faulting application start time: 0x01ce7b60334a8398
Faulting application path: C:\Windows\system32\wwahost.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report ID: 803dd436-e753-11e2-be7b-ac7289b69724
Faulting package full name: Microsoft.ZuneVideo_1.4.19.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: Microsoft.ZuneVideo

WMP 12 crashes with this error message (in event viewer)

Faulting application name: wmplayer.exe, version: 12.0.9200.16420, time stamp: 0x505aa40e
Faulting module name: ntdll.dll, version: 6.2.9200.16578, time stamp: 0x515fac6e
Exception code: 0xc0000374
Fault offset: 0x000daa3c
Faulting process ID: 0x1044
Faulting application start time: 0x01ce7b74f9b43641
Faulting application path: C:\Program Files (x86)\Windows Media Player\wmplayer.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report ID: 3864e5bf-e768-11e2-be7b-ac7289b69724
Faulting package full name:
Faulting package-relative application ID:

And the SFC CBS.log file I will attach (this was literally copied and pasted from the original because i could not upload it through the forum)

Please Help :)
 

Attachments

  • CBS Log File.txt
    4.1 KB · Views: 126

My Computer

System One

  • OS
    Windows 8 Pro, 64 bit
Run:

Dism /Online /Cleanup-Image /RestoreHealth

in Administrator command prompt.
Reboot.
Run sfc again.

Report back.
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
To no avail, WMP12 still crashes with the same message as with the Video App. VLC and Quicktime can both play the file that I am attempting, so it is not a corrupt file. Thanks though
 

My Computer

System One

  • OS
    Windows 8 Pro, 64 bit
From your original post it would appear that the best thing to do is to do a clean install, and reformat the installation drive to ensure that you have no further problems. Also, try to have all your drivers on a thumb drive, or external USB device. . .gold luck.

BTW, Welcome to the Eight Forums.". . .:thumbsup:
 

My Computer

System One

  • OS
    Win 8, (VM win7, XP, Vista)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Pavilion p1423w
    CPU
    Intel Core i5 3330 Ivy Bridge
    Motherboard
    Foxconn - 2ADA Ivy Brige
    Memory
    16 GB 1066MHz DDR3
    Graphics Card(s)
    ATI Radeon HD 5450
    Sound Card
    HD Realteck (Onboard)
    Monitor(s) Displays
    Mitsubishi LED TV/Montior HD, Dell 23 HD, Hanspree 25" HD
    Screen Resolution
    Mit. 1980-1080, Dell 2048-115, Hanspree 1920-10802
    Hard Drives
    1 SanDisk 240Gig SSD, 2 Samsung 512Gig SSDs
    Case
    Tower
    Cooling
    Original (Fans)
    Keyboard
    Microsoft Keyboard 2000
    Mouse
    Microsoft Optical Mouse 5000
    Internet Speed
    1.3 (350 to 1024 if lucky)
    Browser
    Firefox 19.1
    Antivirus
    MSE-Defender
Yes the thing is I just did a refromat and reinstall and this happened after​ i committed the reinstallation
 

My Computer

System One

  • OS
    Windows 8 Pro, 64 bit
I am very disinclined to do another reformat because of driver issues I have when reinstalling, also I have to redownload most of my applications, it isnt enough just to store them, this totals about 35gbs, of downloads
 

My Computer

System One

  • OS
    Windows 8 Pro, 64 bit
Yes the thing is I just did a refromat and reinstall and this happened after​ i committed the reinstallation

Maybe return it to factory specs & reinstall 8 pro again.?
That would be tedious. :(

If the problem isn't software it could be hardware related.

oops--You posted before I did.

EDIT 2--- I just did a restore & made a folder called EXE.
I put all my newly downloaded programs with serial numbers & such in it.
Then copied it to a usb drive.
This will make the next screwup easier to fix.
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
Okay I have found out that it was a driver problem related to my graphics card, I will keep looking into this but I thank you both for your help, and aony the way you have probebly fixed some other problems on my computer.
 

My Computer

System One

  • OS
    Windows 8 Pro, 64 bit
Okay I have found out that it was a driver problem related to my graphics card, I will keep looking into this but I thank you both for your help, and aony the way you have probebly fixed some other problems on my computer.

Good luck, :)
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
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