Hi, I'm Locky,
I am usually a pretty competent computer user, and have never had to post on a forum for help, but I am by no means skilled, thus I came here seeking help. I'll give you as much detail as I can, I am very much in need of help.
I have been experiencing a problem the last few days with audio and pointer stuttering. As far as I know I haven't changed anything on my computer that may cause this but seemingly randomly this error has sprung up.
My audio glitches up at 10-20 second intervals, (sometimes even 2-3sec) and simultaneously my mouse stutters. I have tried updating drivers, and have googled for help but nothing has worked. This error occured around the same time internet shopping extensions were added to my google chrome without my permission, but I cannot recall which happened first.
Naturally I have run ASC and AVG as well as Malware bytes, basically all the anti-virus software I have, but this yielded no results.
I have looked in my services tray and discovered that vsmon.exe has a far higher CPU time value than I expect it to, but other than this I can't find anything unusual.
The stuttering has made using my computer frustrating, and it bothers me that a brand new laptop is wigging out. Prior to this error the only other problem I've had has been a random system crash which while scary, seemed to be fixed by a system restore, to this day I have no idea what caused it.
Any help will be greatly appreciated, I have no idea how to proceed.
Thanks in advance,
-Locky
I am usually a pretty competent computer user, and have never had to post on a forum for help, but I am by no means skilled, thus I came here seeking help. I'll give you as much detail as I can, I am very much in need of help.
I have been experiencing a problem the last few days with audio and pointer stuttering. As far as I know I haven't changed anything on my computer that may cause this but seemingly randomly this error has sprung up.
My audio glitches up at 10-20 second intervals, (sometimes even 2-3sec) and simultaneously my mouse stutters. I have tried updating drivers, and have googled for help but nothing has worked. This error occured around the same time internet shopping extensions were added to my google chrome without my permission, but I cannot recall which happened first.
Naturally I have run ASC and AVG as well as Malware bytes, basically all the anti-virus software I have, but this yielded no results.
I have looked in my services tray and discovered that vsmon.exe has a far higher CPU time value than I expect it to, but other than this I can't find anything unusual.
The stuttering has made using my computer frustrating, and it bothers me that a brand new laptop is wigging out. Prior to this error the only other problem I've had has been a random system crash which while scary, seemed to be fixed by a system restore, to this day I have no idea what caused it.
Any help will be greatly appreciated, I have no idea how to proceed.
Thanks in advance,
-Locky
My Computer
System One
-
- OS
- Windows 8