Win8 Control Panel Empty-My Docs-Library problem

CPWin8

New Member
Messages
50
Hi, everyone,

Details: Toshiba L855 Laptop with Intel i7. Windows 8.

I've had the computer (came with 8) for five months. No problems. On June 25th, after normal activities (minor video editing, transfer text file to Kindle, checking e-mail) the following happened simultaneously:

The Control Panel opens but all of the icons are missing. It was set to "small icons." It is like the normal Control Panel window but empty.
In the My Documents, Libraries (File Explorer), and any similar window used to view files, the icons for drives, documents, music, videos, etc.. are gone in the left column. Only "magnifying glass" animations are over the Libraries folder and a favorites "star" icon as if searching for the missing items. Other icons, such as drives, are gone.

(Pictures at bottom)

The list of items is available in the main pane, but for example, you can't change the icon type (details, small, large).

Here is the first kicker: If you restart, it comes back correctly. Eventually, however, and I can't seem to find the "reason," the above mentioned problems happen again (simultaneously: Control Panel Empty-Problems within the windows as noted above).

I did a system restore to five days before this happened. It recurred.

The big kicker: I refreshed the PC (reinstallation saving personal files and some settings). It recurred the same way even after the Windows 8 Refresh (which takes about 30 min.).

I did not download or reinstall anything at this point. I thought I took the easy way out, but...

Otherwise, not checking "everything," the PC operates "normally" while this is happening. For example, I've checked e-mail, used the browsers, and opened Notepad.

I'm puzzled, especially after the "refresh." Any help will be appreciated.

-Added: Another wrinkle: The above problems returned to "normal" without a restart. Reason unknown. Then went back to being empty/missing.

Also, I ran ScanDisk--ok.

And I created some shortcuts to "Control Panel" items (System, Updates, Recovery) while the icons were normally visible in the CP. Those shortcuts will open the window for each of the items noted as normal, even with the CP window empty. :huh:

And I've noticed some files do not have previews, just generic icons, as opposed to before this situation.

See pictures below: empty control panel and missing icons for libraries and drives.
 

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My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite L855
    CPU
    Intel Core i7
    Memory
    6Gb
    Antivirus
    Windows Defender
Do you have an instal disk, can you do a full re-install? Too bad you did the "refresh" you could have tried using System Restore and SFC /SCANNOW. You should try SFC /SCANNOW right now anyway.

How does the computer respond, is it fast, do you get any aperture circles waiting for stuff to start? If that is the case, you should try to run an external Drive Scanning program, you may have some bad spots on your drive, Windows 8 can mess up your system disk when shut off improperly of if it crashes or blue screens.

I always suggest using Hiren's Boot CD, the link is below and don't worry of your AV says it is a "virus" - It's not. Boot to Hiren's and find "Dos Programs" and in there are "Hard Drive Tools" -0 Find GWscan and scan your drive. If you have bad spots it will say "Read Element Failure" and it will give you an opportunity to fix it. It doesn't hurt to check the entire surface of your drive when stuff like what is happening to you occurs. Checking your Drive Surface - This is your first line of defence. A couple of bad sectors can cause a whole lotta problems.
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.
The next step is to do the full "Reset" instead of "Refresh." Toshiba provides no discs. I do have DVD recovery media which are just burned copies of the recovery files that came on the C: drive that is created with the Recovery Media Creator. When the problem isn't occurring, the computer runs at "normal" speed to answer you question, as far I can humanly tell.

The intermittent nature and the occurrence after the "Refresh" really have me going crazy.

Some of these things I have to look up. I used to keep up with these things, but slowly moved away in recent years.

I'm using the computer right now with the "problems" above not occurring (to the eye as noted above). If I didn't know about it, I would think the computer is "normal." However, I don't have it updated or anything reinstalled, as the problem recurred as I noted soon after the Refresh.
 
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My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite L855
    CPU
    Intel Core i7
    Memory
    6Gb
    Antivirus
    Windows Defender
Don't do a reset/refresh unless you want to lose all of your desktop programs. Try System Restore or SFC /Scannow first. Also, others may have some ideas as to what is causing this, I'll ask them to take a look.

If this has just been "refreshed" and it is still doing it, I'd perform an In-Place Install asap. If you didn't get a disk, you can get one from the OEM, they are supposed to provide one for you is you ask. Toshiba should have someplace you can order the disks from, check their site, if there are any phone numbers that's the best way.
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.
As noted in my first post, I did a system restore. That didn't help. Then I did a Refresh. That didn't help. I've already lost all of my self-installed programs. I don't care about that. I have the time and the files to reinstall. And I'll have an 800MB Windows update, but that isn't an issue to me. My issue is having the system usable without this bizarre behavior.

In the past, yes, with XP I've done full reinstalls several times for various people when I had the Windows OS disc and drivers/programs discs. If I do a the full reset, which wipes everything and reinstalls to "factory mint," and this still happens I will be beyond the puzzled I am now.

As I've said, I have to check into some of the things you've said because I've been out of the loop lately.

Thanks for the input.

Added: CHKDSK pic from within Windows with command prompt and SFC /scannow pic. No violations.
 

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My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite L855
    CPU
    Intel Core i7
    Memory
    6Gb
    Antivirus
    Windows Defender
So, as added above, I've done various checks and scans. Does this help anyone?
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite L855
    CPU
    Intel Core i7
    Memory
    6Gb
    Antivirus
    Windows Defender
Legitimately missed this earlier:

http://www.eightforums.com/general-support/21721-my-computer-control-panel-blank-after-time.html

This member's problem is identical to mine, except for minor differences in the "My Computer" appearance and somewhat in the case of "thumbnail" to "generic" icon appearance. Apparently, it was not solved here and that member has not returned with a solution or additional information.

Also, I've come up empty elsewhere. Well, at least it has occurred elsewhere and I can rule out some guesses.

Note: The Chkdsk and Sfc /scannow both come up without errors for me when the computer is "normal" and when the above problems are occurring.

This might also be a sign I noticed. Not sure. The "waiting" symbol by the pointer is the hourglass not the "spinning circle." Right now I'm not sure of anything. :confused:
 
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My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite L855
    CPU
    Intel Core i7
    Memory
    6Gb
    Antivirus
    Windows Defender
Damn! And nobody found out what this was back then either? I'll send for help.

Ok, no soap, the only thing we can think of is that you are going to have to do a Clean Install. Do you have an Install Disk?

If I could dupe the problem on my PC I could try to find out what it causing it, but so far, only you and that other guy have had it happen. I'll keep looking. This is a tough one to phrase a search for.
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.
Thanks, XweAponX.

I've been searching. I missed the other post. Wasn't in the "Similar Threads" of my thread on here. In Google, when I searched for example, I either missed it or "blank" vs. "empty" was the maybe the key phrase. I don't even remember what I typed as a search. I was messing around a lot of the night looking. I posted at an "official" forum, and no one has responded--not that I don't have belief in this group.

I don't have an "official" disc like one used to get with Windows on it to reinstall. I have still to use the "Reset" to a "mint," "new" condition as if first turning on a new computer out of the box, and the same thing as a set of recovery media as I burned from the drive the first day I got the computer (Hopefully, those DVDs don't have any issues!).

At first, I hoped I could just get rid of it with restore/refresh. Now I'm really looking for an answer as it seems so bizarre with the stuff I've tried that is supposed to check/fix problems as noted in previous posts (restore/refresh/sfc,chkdsk).

It's one thing when you get clear error messages or the like, but this is just wacky. I'll hold off on the "PC Reset" option for a bit to see how things go.

One more point I'll make, no new Windows Updates or any other programs were installed to my knowledge at this time. Like the other member, all scan types revealed no errors.

My thought now is as the "refresh" didn't work, something left over in the settings that remains continuse to cause the problem. Otherwise, I can't imagine a hardware error. There has been no BIOS update or any such thing to my knowledge.

Why intermittent? Why does a simple "restart" fix it? Of course, after the restart it eventually happens again.
 
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My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite L855
    CPU
    Intel Core i7
    Memory
    6Gb
    Antivirus
    Windows Defender
Hm, if it is intermittent, it may be related to a Program you are running, or maybe even a startup program. Are you running any Mod programs like Start 8, Thinix or Classic Shell? It may also be a Virus or Rootkit. Google TDSSKILLER, and Malwarebytes Anti-Rootkit. Try those to start, see if there is anything odd those programs find. For a full AV I suggest ESET NOD32 version 6.x, you can get 7 days free trials or something. That will be enough to scan the whole drive and see if anything shows. This sounds more like a Virus than a misconfiguration.

Also read THIS:

My control panel is blank [Solved]

I rephrased the search and this popped right up. You can try the solution in the post there. I'll copy it here:

en.kioskea.net said:
To solve this problem follow the steps:
- start ----> Run -----> type (gpedit.msc)
- click on (Administrative Templates) ----> (control Panel) -----> double click on (Prohibit access to Control Panel)----> select Disable --->OK.

Also Double click on (Show only specified Control Panel applets) ----> select Disable ---> OK




Finally the icons of Control Panel will appear


regards

policy.png
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.
Thanks. I will test that when it occurs again. I am not running anything but standard Windows 8 and no unusual programs or anything newly installed anywhere near the time this started occurring (last Tues., June 25). I wonder how that will affect the issue that occurs simultaneously with the My Docs, Libraries, My Computer icons missing?

I'll see what I can do to determine a cause, as per your notes. I think, though, I'm going to try the "Reset" tomorrow or Monday. Unfortunately, that won't find the answer. If that doesn't fix it, so much for Microsoft's idea of a full Win8 "automatic" reinstall.
 
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My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite L855
    CPU
    Intel Core i7
    Memory
    6Gb
    Antivirus
    Windows Defender
Ran updated TDSSKILLER and Malwarebytes Anti-Rootkit (Drivers, sectors, system). No issues.

Ran Windows Defender--I know--not a favorite. Giving Microsoft its shot at this. :sarc: No threats found.

Pics below.
 

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My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite L855
    CPU
    Intel Core i7
    Memory
    6Gb
    Antivirus
    Windows Defender
"gpedit.msc" isn't found as per the instructions from page 1/the website posted.
Pictures: (And a note in regard to things said previous about icons: these newer pics I've been saving are not appearing as thumbnails, only a generic "picture" icon--while the problem "is not" occurring.)
 

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My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite L855
    CPU
    Intel Core i7
    Memory
    6Gb
    Antivirus
    Windows Defender
CRAP! Then you are running something less than Windows 8 Pro. I'll ask Brink if there is a way to install Group Policy Editor into a Lesser version of Windows.

It's the same problem with XP Home versions, Vista home versions, and 7 Home POSses. They are MISSING all kinds of stuff that the OS cannot be fixed without.

I think the impression I am getting is that "Refresh" will not fix this, only a clean install. I'm glad you had no Virii but you may have something new that is not being caught yet. I'd like to see a list of your startup programs, they can be found in the Task Manager under Startup. Or by running cCleaner, go to Tools and Startup, you can save a list of the startup items.
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.
Maybe I can send you the missing file, I'm asking about this now. Having HOME versions of any OS curtails 90% of the available ways you can fix it. Maybe you should do the anytime upgrade to Pro
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.
Ok there is no Gpedit in "base" versions of Win 8, or any other version of Windows, all the way back to XP. HOWEVER, you can edit the keys. Use this to find the Reg Keys that control if Control Panel is being blocked, then change the keys in your system accordingly:

Group Policy Search
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.
Thanks again XweAponX.

"Refresh" won't fix it. I tried that before coming here. That is why I've said my next step is "Reset" and asked about its implications in another thread.

I finally got a reply in the "official" forum. The post just said to create a new user account and check that to see if it occurs as general troubleshooting.

Also, he asked if I remember making any changes, which as stated here, I did not around that period, only basic use done many times before. Whether or not, of course, if some specific action that appeared "normal" caused it is another thing.

Also, of course, he suggested contacting the manufacturer if under warranty, but that is a whole other step than asking here or elsewhere for some possible fix. I'm not tangling with a company before I eliminate my obvious options they'll throw in my face anyway.

Startup items pic below:
 

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My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite L855
    CPU
    Intel Core i7
    Memory
    6Gb
    Antivirus
    Windows Defender
Hello everyone,

I'm "glad" to find another guy who has the exact same problem as me! This problem occurs for me since I have installed Windows 8 in january. This drive me crazy as I have no clue to solve it...

This problem starts after some minutes of use... I don't do any particular task at this point... I still don't understand how to recreate it, it seems to appear randomly!

Symptoms : problem with icons, no thumbnails on shortcuts, directory tree ans control panel is empty, etc.

I can have an access to the drives when I right click on the task bar and select a folder here.

Solutions I've tried : new installation of Windows 8, Windows 8.1, Windows 7. I also supposed this problem was due to a corrupt file on a hard drive, so I format my second drive (HDD) but the problem is still there (note : my first drive is a SSD).

I just noticed on your screenshot a similar processus "Persistence Module" of Intel... Maybe this is an idea?

Any suggestion would be GREATLY appreciated!
 

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My Computer

System One

  • OS
    Windows 8.1
Libraemy:

I've only had the problem since last Tuesday. I've had the computer (pre-installed with 8) for about 5 months. What brand is your computer, HP (see HP in one of your pics)? I am using a Toshiba. If you've read all of my posts, I've detailed my situation. Only one other member here has noted the same problem, and it was not solved here, nor has he noted his current situation.

I've posted elsewhere with no solutions. Many searches have yielded no results.

Please keep coming back. Soon I'll do a reset, but I'm putting it off at the moment. I'd like to know what it is, but I need a computer that I can have trust in.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite L855
    CPU
    Intel Core i7
    Memory
    6Gb
    Antivirus
    Windows Defender
Yes I read all your posts here and was very disapointed in seeing no solution yet... I thought it might be interesting for you to know you're not the only to have this issue! Actually I read on a french forum a guy who had the same problem and apparently solved this issue by removing a corrupted file on his drive (The explorer might crash when it creates its thumbnail or something like that). I personnaly can't figure any files dommaged on my drive, the other idea would be that my SSD is falling down...
 

My Computer

System One

  • OS
    Windows 8.1
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