Windows 8 and 8.1 Forums


Black Screen w/ Blue Bar

  1. #1


    Posts : 4
    Windows 8

    Black Screen w/ Blue Bar


    Hey Everyone Sorry about posting a problem as my first post, but I hope to contribute to the community in the future! I'm just currently having an issue with a family friends computer and am not too sure what the solution might be. Here's the run down (with an attachment):

    I am able to log in to the main user of the computer, but when I do, it brings me to a black screen with a blue task bar. I am able to use ctrl alt del and get into task manager, which is opened in the screen shot. Nothing else works. I was also able to get into windows boot manager once by pressing f8 and selecting boot manager, but since running a repair, it no longer works. When I click boot manager, it just starts the computer up like normal.

    The computer did not come with a windows 8 dvd. Thank you guys in advance for your help!!
    Attached Thumbnails Attached Thumbnails IMG_20130622_112821.jpg  

      My System SpecsSystem Spec

  2. #2


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Can you press the Windows Key and the letter X to get the menu to appear in the bottom left corner of the screen ?
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    Windows 8


    Quote Originally Posted by medab1 View Post
    Can you press the Windows Key and the letter X to get the menu to appear in the bottom left corner of the screen ?
    Unfortunately that doesn't work The only thing that seems to have any response is the task manager. Also winzip pops up when the computer is started, but both the windows key and the area in the lower left hand corner don't work.

    I wish I knew more of what they were doing that might have caused this. They have 3 kids, and they're away for the week so I'm watching their house, so I have absolutely no idea what they did to the computer :\
      My System SpecsSystem Spec

  4. #4


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Try what's in the picture :

    Click image for larger version

    Post back with results please.
      My System SpecsSystem Spec

  5. #5


    Posts : 4
    Windows 8


    Quote Originally Posted by medab1 View Post
    Try what's in the picture :

    Click image for larger version

    Post back with results please.
    Oh wow! I was able to get to all the files I tutor their son, so at least we didn't lose all the school papers! I'm going to do a system restore now that I'm able to get into system properties. I'll report back with what happened Thank you so much!
      My System SpecsSystem Spec

  6. #6


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    You are welcome.
    Glad to be of service.
      My System SpecsSystem Spec

  7. #7


    Posts : 4
    Windows 8


    Worked perfectly, got it all back up and running. Thank you very very much
      My System SpecsSystem Spec

  8. #8


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    You are most welcome.
      My System SpecsSystem Spec

Black Screen w/ Blue Bar
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