Windows 8 laptop is driving me nuts.

jjballard75

New Member
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2
My Windows 8 Lenovo laptop is basically brand new and is giving me all kinds of problems. First off, whenever I wake the PC up from sleep/hibernate, or unplug it from the power supply, the wifi adapter loses its internet connection and I have to reboot.

Second, and this just started today, I suddenly can't connect to Exchange via Outlook 2013 (or 2010 for that matter - I uninstalled 2013 and installed 2010 to see if that would fix it). I tried deleting and recreating my profile, deleting my .ost, reinstalling Outlook, copying the settings exactly from a PC that has a good Outlook config on it, but it will not connect. I know my password is good because I can connect to OWA and my phone is synced just fine.

Finally, I can't get this thing to boot in Safe Mode. I'm pressing F8 on startup and it's not working.

Please help - I'm an IT consultant and I'm baffled and infuriated with this POS and seriously considering trading it in for a Win7 laptop, or at the very least wiping this machine and installing a Win7 image on it.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G780
    Memory
    8GB
    Browser
    IE
Have you tried updating the Wireless adapter drivers from its manufacturer (not Lenovo)? If you have Intel Pro/Set wifi adapter, you can go to the Intel website and update it. While you're at it, also update the other drivers such as the Intel RST, BIOS, etc.

As for Outlook, I don't have an idea other than making sure you receive the latest updates for Office and Windows. If you have Office 2013 Click-to-run, it will be automatically updated while the traditional Office 2013 will require to opt in to updates for other Microsoft products in order to receive updates.

As for the safe mode, Windows 8 has a different approach to enter Safe mode than Windows 7 and earlier due to the new UEFI BIOS implementation. Here's the tutorial to enter Safe Mode: http://www.eightforums.com/tutorials/2757-safe-mode-start-windows-8-a.html
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64 with Media Center
    Computer type
    Tablet
    System Manufacturer/Model
    Surface Pro 3
    CPU
    Core i5 4300U @ 1.9 GHz
    Motherboard
    Surface Pro 3
    Memory
    8092 MB DDR3-L 1.35 V SDRAM @ 1600 MHz
    Graphics Card(s)
    Intel HD 4400 @ 200 MHz
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Built-in 3:2 display
    Screen Resolution
    2160 x 1440
    Hard Drives
    256 GB SSD + 128 GB micro SD
    PSU
    36 Watt power brick
    Cooling
    Active
    Keyboard
    On Screen Keyboard
    Mouse
    Surface pen
    Internet Speed
    300 / 20 TWC
    Browser
    IE 11 Metro, IE 11 Desktop
    Antivirus
    Windows Defender
Update

Ran an update on the wifi driver which seemed to resolve that part - last time I checked this the update function said I had the most up to date driver.

Also figured out the Safe Mode issue (why they decided to completely change this is beyond me).

As for Outlook, I've tried uninstalling/reinstalling Office 2013 and even removed 2013 and installed 2010, and it still will not accept my password. This is completely baffling.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G780
    Memory
    8GB
    Browser
    IE
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