Windows 8 and 8.1 Forums


Help! 1) Windows+PrintScreen Doesnt Work 2) In text

  1. #1

    Help! 1) Windows+PrintScreen Doesnt Work 2) In text


    Hi,

    1) After I refreshed my pc after getting a virus, I cannot use the +PrintScreen command anymore. When I press those two buttons, the screen doesn't dim for 2 seconds and goes back to normal, it stays normal and a png file doesn't appear in the Pictures\Screenshots

    2) For future reference, which category would this thread be under. I was a little confused


    Thanks a lot for your help

    aar407

      My System SpecsSystem Spec

  2. #2


    Posts : 22,582
    64-bit Windows 10


    Hello aar407,

    Is this a desktop or notebook? For notebooks, you may need to press either the Windows+Ctrl+PrtScn or Windows+Fn+PrtScn keys instead.

    Screenshot - Capture Screenshots Directly in Windows 8


    However, refreshing Windows 8 may not get rid of a virus though. You might consider resetting, or preferably a clean install instead to help make sure it's gone.

    Hope this helps for now,
    Shawn
      My System SpecsSystem Spec

  3. #3


    Hi Brink,

    After refreshing my pc, it got rid of the virus. I ran a full scan afterwards with Norton.

    Before I refreshed, Windows+Print Screen worked but now Windows+Any Key+Print Screen doesn't work.

    Is there an option to enable/disable it?

    Thanks

    aar407
      My System SpecsSystem Spec

  4. #4


    Posts : 22,582
    64-bit Windows 10


    Not that I'm aware of.

    Do you remember if you may have moved the default Pictures\Screenshots folder location?
    You might see if doing a search for Screenshot*.png in computer may find it if this may be the case.
      My System SpecsSystem Spec

  5. #5


    Hi Brink,

    When I press windows+print screen, the screen doesn't dim which means that it doesn't work

    Thanks
      My System SpecsSystem Spec

  6. #6


    Posts : 22,582
    64-bit Windows 10


    Not true. My screen doesn't dim either, but the screenshot is still taken. You might go ahead and search your computer for the file just to see if one shows up.
      My System SpecsSystem Spec

  7. #7


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    Try Alt-Prntscr for the immediate window or Ctrl-Printscr for a fill screen, I've never heard of using the Windows key for this, but it does work - But don't use it, use Alt or Ctrl, it works better.

    Brink - My Screen Dimmed using Win-Prntscr. I can give two poopoos it it dims or not, just that a screenshot it done.
      My System SpecsSystem Spec

  8. #8


    Posts : 22,582
    64-bit Windows 10


    Yeah, mine used to dim when using the screenshot, but somewhere along the lines it no longer dims while taking the screenshot. Even after a clean install. It does still create one though.

    I agree, using the old way to take screenshots is better.

    Screenshot - Create with Paint in Windows 8
      My System SpecsSystem Spec

  9. #9


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    I've only ever used the ALT or CTRL keys, today was the first time I ever used the Win Key.
      My System SpecsSystem Spec

  10. #10


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    Oh, I get it now - The Win key also saves it to "Screenshots" - I usually don't save them. OK well now I know if I need to save it it'll go there.
      My System SpecsSystem Spec

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