Windows 8 and 8.1 Forums


Undeletable file and check disk woes

  1. #1

    Undeletable file and check disk woes


    Hi guys.

    I have a weird one here. I downloaded few video files from a streaming website using Internet Download Manager and couple of such files do not playback properly. In Windows Explorer (detailed view and preview pane) it shows the file sizes as few hundred MB (which should be correct) but when I check the file properties (right click file -> properties), it says the file size as 0.

    Now it doesn't let me delete the file, rename it or move it saying that Explorer cannot find such file. Tried unlocker. No good. Tried CCleaner. No good. I even ran CCleaner's wipe free space thing. No good.

    I thought it was some missing index messing with everything. So I did a regular check disk from Computer but it didn't fix anything. Then I did a full check disk from cmd prompt which ran in the next boot up and didn't fix the problem either.

    Now, instead of fixing this issue, the Action Center says that it found a problem with the drive and wants to run check disk every time I boot to Windows. It reboots, runs check disk, doesn't fix anything and gives the same error once again upon reboot.



    Does anyone know how to fix this issue?

    I can fix it the hard way; that is, move everything from the D:\ to backup drive, format D:\ the restore. That's more than 2TB data! Backing up is not a problem because I already have backed up everything I need. Restore is the hard part. Will have to do it overnight anyways.

      My System SpecsSystem Spec

  2. #2


    USA, Idaho
    Posts : 1,062
    Win 8, (VM win7, XP, Vista)


    Have you attempted a "Recovery." If not that might help fix the problem. . .Good Luck.
      My System SpecsSystem Spec

  3. #3


    Quote Originally Posted by Lee View Post
    Have you attempted a "Recovery." If not that might help fix the problem. . .Good Luck.
    What exactly do you mean by recovery?
      My System SpecsSystem Spec

  4. #4


    USA, Idaho
    Posts : 1,062
    Win 8, (VM win7, XP, Vista)


    Go into "Control Panel" and you will find the "Recovery" app. This app will allow you to go back to a time when your computer wasn't having the problem you are having now. If you have any problems using the Recovery App, then go to the Tutorial Section here on the Eight Forums. You will find some really great information in the Tutorials for most of the problems you may have in the future. . .Good Luck, and if you still need help just repost. . .
      My System SpecsSystem Spec

  5. #5


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Quote Originally Posted by Anusha View Post
    Hi guys.

    Does anyone know how to fix this issue?

    I can fix it the hard way; that is, move everything from the D:\ to backup drive, format D:\ the restore. That's more than 2TB data! Backing up is not a problem because I already have backed up everything I need. Restore is the hard part. Will have to do it overnight anyways.
    Have you tried deleting in Safe Mode ?

    In my signature is a link to running the DISM command.
    Try it.
    It runs a while like sfc /scannow.
    Reboot when it finishes.

    Post back results please.
      My System SpecsSystem Spec

  6. #6


    Quote Originally Posted by Lee View Post
    Go into "Control Panel" and you will find the "Recovery" app. This app will allow you to go back to a time when your computer wasn't having the problem you are having now. If you have any problems using the Recovery App, then go to the Tutorial Section here on the Eight Forums. You will find some really great information in the Tutorials for most of the problems you may have in the future. . .Good Luck, and if you still need help just repost. . .
    i have disabled system protection, so i don't think this is going to work.

    Quote Originally Posted by medab1 View Post

    Have you tried deleting in Safe Mode ?

    In my signature is a link to running the DISM command.
    Try it.
    It runs a while like sfc /scannow.
    Reboot when it finishes.

    Post back results please.
    i didn't.

    but the weirdest thing has happened. the two files have somehow got deleted, and i don't get the message in Action Center. i don't know what fixed it or when it got fixed. but i'm happy now.

    too bad i cannot help anyone else if they face the same problem. just weird. this problem was there for days, but suddenly not anymore.
      My System SpecsSystem Spec

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