Windows 8 loop errors! Help please!

owned1991

New Member
Messages
7
Okay, this is for a Asus G46VW with Windows 8,

I saw that there were updates to be installed and I had to restart my computer, so I did that, and when it turned back on, I got the error message 'your pc ran into a problem and needs to restart. We are just collecting some error info, and then we'll restart for you'and it stayed there for less than a second and went straight to a black screen where it doesn't do anything and basically forces me to manually press the power button to shut it down. It has been doing this in a loop for 5+ times, and I don't know what to do.

This is a laptop and I do not have a Windows 8 installation disk. I have tried looking at every other thread from every place I could find and could not find one that didn't talk about using an installation disk, something I don't have!

Any help would be appreciated!

(IF ANYONE NEEDS TO KNOW, I JUST BOUGHT THIS COMPUTER FROM THE STORE 6 DAYS AGO)

(Sorry if this is wrong section, I am new)
 
Last edited:

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS G46VW
    CPU
    Intel® 3rd Generation Core™ i5
    Motherboard
    N/A
    Memory
    8GB
    Graphics Card(s)
    NVIDIA GeForce GTX 660M
    Sound Card
    N/A
    Monitor(s) Displays
    N/A
    Screen Resolution
    N/A
    Hard Drives
    750GB
    PSU
    N/A
    Case
    N/A
    Cooling
    N/A
    Keyboard
    N/A
    Mouse
    Logitech Wireless
    Internet Speed
    N/A
    Browser
    Google Chrome
    Antivirus
    N/A
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