Windows 8 and 8.1 Forums


Windows 8 loop errors! Help please!

  1. #1


    Posts : 7
    Windows 8

    Windows 8 loop errors! Help please!


    Okay, this is for a Asus G46VW with Windows 8,

    I saw that there were updates to be installed and I had to restart my computer, so I did that, and when it turned back on, I got the error message 'your pc ran into a problem and needs to restart. We are just collecting some error info, and then we'll restart for you'and it stayed there for less than a second and went straight to a black screen where it doesn't do anything and basically forces me to manually press the power button to shut it down. It has been doing this in a loop for 5+ times, and I don't know what to do.

    This is a laptop and I do not have a Windows 8 installation disk. I have tried looking at every other thread from every place I could find and could not find one that didn't talk about using an installation disk, something I don't have!

    Any help would be appreciated!

    (IF ANYONE NEEDS TO KNOW, I JUST BOUGHT THIS COMPUTER FROM THE STORE 6 DAYS AGO)

    (Sorry if this is wrong section, I am new)
    Last edited by owned1991; 13 Jun 2013 at 19:14.

      My System SpecsSystem Spec

  2. #2


    Posts : 2
    Windows 8


    Hi, I see this was posted almost a year ago, did you ever find a solution to this issue? I'm having the exact same problem.
      My System SpecsSystem Spec

Windows 8 loop errors! Help please!
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