Windows 8 and 8.1 Forums


unable to access my jpeg files

  1. #1


    Posts : 13
    Windows8

    unable to access my jpeg files


    Sir my name is Rupesh and I am facing a small issue. I am having a folder of size 28.7GB which contains 551000 files (547000 jpeg files and remaining files with some other extension) and 152000 folders. I am unable to access all my files and when I view the properties of the folder in windows explorer it is showing file count as 432000 but when I try to delete the folder it is saying that 551000 files found do you want to delete these files.


    Please suggest how to solve this issue. I have even copied the folder to another harddisk though no use.. I have even tried stellar phoniex data recovery software though no use I mean it is showing file count as 432000.


    I am using Windows8 OS and my harddisk is partitioned as ntfs.


    Kindly suggest what to do in order to access all my files properly.


    Regards,
    Rupesh.

      My System SpecsSystem Spec

  2. #2


    Posts : 22,582
    64-bit Windows 10


    Hello Rupesh,

    If you have not already, set Windows to Show hidden files, folders, and drives using step 2 in OPTION ONE of the tutorial below to see if the files may just be hidden.

    Hidden Files and Folders - Show or Hide - Windows 7 Help Forums

    Hope this helps,
    Shawn
      My System SpecsSystem Spec

  3. #3


    Posts : 13
    Windows8


    sir I have enabled show hidden files option even no use. Yesterday I have copied the folder to a new partition of size 52GB formatted(full format) as ntfs and is there any way to recover files from this partition.
      My System SpecsSystem Spec

  4. #4


    Posts : 22,582
    64-bit Windows 10


    You could try the free program Recuva to see if it may be able to recover any missing files.
      My System SpecsSystem Spec

  5. #5


    Posts : 13
    Windows8


    can you specify how to solve this issue using checkdisk in elevated mode.
      My System SpecsSystem Spec

  6. #6


    Posts : 22,582
    64-bit Windows 10


    Chkdsk will not be a solution for this. Please give Recuva a try to see if it may be able to find and recover any missing files.
      My System SpecsSystem Spec

unable to access my jpeg files
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