Windows 8 and 8.1 Forums

Dual boot and Windows 8 reset

  1. #1

    Posts : 2
    Ubuntu 13.04, Trisquel formerly tri-booted with windows 8

    Dual boot and Windows 8 reset

    Well, I had a dual booted machine booting Windows 8 and Ubuntu.
    Windows 8 was starting to play up so I decided to completely reset the computer. I backed everything up, booted to Windows 8 and hit the 'Reset PC' button.
    After answering some questions (full erase, whole disc etc), it informed me that it was going to restart. I clicked accept.

    Short Story:
    - Corrupted Windows 8 partition
    - Corrupted Windows 8 recovery partition

    Long Story:
    Instead of rebooting back to anything, I got left sitting at a grub rescue prompt. From there I told it to boot windows 8.
    I then spent five minutes staring at the booting screen. Nothing happened.

    I powered off and tried again, this time pointing grub rescue at the windows 8 recovery loader partition
    Well, initially that looked like it worked. I got the nice metro UI, and chose 'reset this PC' It then informed me that the recovery partition was missing some files.
    The only other option was to shut down.

    I tried booting just plain windows 8 again, but had the same problem as before (nothing happening), And now when I try to boot the recovery loader, Grub tells me the EFI file isn't where it expects it to be. (Interestingly, how are you meant to boot to this without having a non-windows bootloader?)

    Additional Details:
    Computer: HP Envy M6-1206TX. Pre-installed with Windows 8. Bought about 1 month, 1 week ago.

    The Questions:
    Since windows 8 came pre-installed, I don't have a Windows 8 disc, are there any possibilities for me to get back windows 8? (other than contacting the store I purchased it from)

    After going through the license agreement, my interpretation is that I still have a license for Windows 8, but I am not under their limited warranty (due to dual booting). I do not wish to buy another license, as I already have one.

    One last question:
    If you acquired the software on a disc or other physical media, your proof of license is the genuine
    Microsoft certificate of authenticity label with the accompanying genuine product key
    Neither my laptop, nor the box, nor any of the paperwork provided in it had this 'certificate of authenticity.'
    I suppose that means I have no legal rights to the software. Who’s fault is this, HP, Microsoft, or the store I bought it from?

      My System SpecsSystem Spec

  2. #2

    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1

    Welcome to EightForums

    information   Information

    We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
    & made the Startup Repair CD.
    Recovery Drive - Create with USB Flash Drive in Windows 8
    System Repair Disc - Create in Windows 8

    You can use the HP/Compaq version of
    Recovery Drive - Create with USB Flash Drive in Windows 8
    warning   Warning
    Deleting the Recovery Partition is NOT RECOMMENDED

    Did you make the OEM manufacturer's Recovery Disks?

    Quote Originally Posted by HP/Compaq

    Creating HP Recovery media

    HP Recovery Manager is a software program that offers a way to create recovery media after you
    successfully set up the computer. HP Recovery media can be used to perform system recovery if the
    hard drive becomes corrupted. System recovery reinstalls the original operating system and the
    software programs installed at the factory, and then configures the settings for the programs. HP
    Recovery media can also be used to customize the system or aid in the replacement of a hard drive.

    Quote Originally Posted by HP/Compaq

    Using System Diagnostics

    System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is
    functioning properly.
    To start System Diagnostics:
    1. Turn on or restart the computer, quickly press esc, and then press f2.
    2. Click the diagnostic test you want to run, and then follow the on-screen instructions.

    Try press F11 for Recovery Option.

    Quote Originally Posted by HP/Compaq
    You can initiate this option by using the f11 key or from the Start screen.
    To use the f11 key:
    1. Press f11 while the computer boots.
    – or –
    Press and hold f11 as you press the power button.

    Using HP Recovery media to recover

    You can use HP Recovery media to recover the original system. This method can be used if your
    system does not have an HP Recovery partition or if the hard drive is not working properly.
    1. If possible, back up all personal files.
    2. Insert the first HP Recovery disc you created into the optical drive on your computer or into an
    optional external optical drive, and then restart the computer.

    Quote Originally Posted by HP/Compaq
    ? If the HP Recovery media do not work, you can obtain recovery media for your system from the
    HP website. For U.S. support, go to Contact HP / Customer Service | HP® Official Site. For worldwide support, go
    to Contact HP Worldwide | HP® Official Site.
      My System SpecsSystem Spec

  3. #3

    Posts : 2
    Ubuntu 13.04, Trisquel formerly tri-booted with windows 8

    I do not have the recovery discs, because I do not want to spend half the price of the OS itself on buying DVD's or a flash-drive. (I honestly don't know anyone who's bothered to burn 6 DVDs or buy a dedicated 22gb flash-drive).

    System Diagnostice did not provide anything helpful and I'd already been to the recovery options.

    I played a bit more and found that the BCD file had become corrupted. I got myself a windows command line, and attempted to rebuild it with:
    >>>bootrec /rebuildbcd
    However it hit numerous problems.

    I never was using Windows 8 for anything other than playing games, so I've decided to get rid of it. If I want it again I'll just have to buy another copy I suppose.
      My System SpecsSystem Spec

Dual boot and Windows 8 reset
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