Windows 8 and 8.1 Forums


Problems with dxdiag in windows 8 and theme color.

  1. #1


    Malaysia
    Posts : 4
    Windows 8 Single Language

    Problems with dxdiag in windows 8 and theme color.


    Hi, I don't know if there's another thread regarding this problem but every time I run dxdiag, It asks me to bypass Direct3D. If I don't, dxdiag crashes and if I do, there's a lot of missing information in it. Here's a screenhot.Click image for larger version

    I also have this problem with the colors in windows 8. I don't really know how to explain it, but I have a screenshot for it.Click image for larger version

    I'm running Windows 8 Single Language. I don't know if it's 32bit or 64 bit. It says here 64bit OS but I think it's 32bit. I'm not sure.Click image for larger version

    I'd really appreciate if any of you can help me with this problem. Thanks.

      My System SpecsSystem Spec

  2. #2


    Maryland USA
    Posts : 758
    Windows 8 & Windows 7 Dual Boot


    You are running a 64 bit system

    It looks like your graphics drivers are missing or corrupt

    go to device manager and find your display adapter

    double click it

    uninstall that driver

    click on top of device manager the action tab

    then select scan for hardware changes

    now run directx

    if all ok, redownload your graphics card drivers, do not use the cd/dvd nor the already downloaded drivers. Start fresh

    reboot system, now try what you couldnt do before..
      My System SpecsSystem Spec

  3. #3


    Malaysia
    Posts : 4
    Windows 8 Single Language


    Thanks, I tried uninstalling the display adapter drivers for both Intel HD and Nvidia, run directX and reinstalling the latest drivers for both display adapters but to no avail. The dxdiag still can'tdetect Direct3D and the colors on windows 8 still have problems. Is there another solution?
      My System SpecsSystem Spec

  4. #4


    Maryland USA
    Posts : 758
    Windows 8 & Windows 7 Dual Boot


    have you done any windows updates? perhaps your chipset is not updated..

    please complete all windows updates first..
      My System SpecsSystem Spec

  5. #5


    Malaysia
    Posts : 4
    Windows 8 Single Language


    GOT IT! All I needed to do was to refresh my laptop. Everything works fine now. But I lost some files in my C drive. Kinda bums me, but I can always get it back. Thanks for the help bro! Much appreciated.
      My System SpecsSystem Spec

  6. #6


    Maryland USA
    Posts : 758
    Windows 8 & Windows 7 Dual Boot


    was hoping to avoid a refresh, but if youre ok with it.. then there you go..
      My System SpecsSystem Spec

  7. #7


    Malaysia
    Posts : 4
    Windows 8 Single Language


    Why? what's wrong with a refresh?
      My System SpecsSystem Spec

Problems with dxdiag in windows 8 and theme color.
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