Windows 8 and 8.1 Forums


Browser + harddrive Issues.

  1. #1


    Posts : 8
    windows 8

    Browser + harddrive Issues.


    I am having issues with my browsers, in Chrome, facebook doesn't load properly, and I cannot click on my emails from Hotmail, as well as a few other sites I am not able to click on links, and I keep getting this pop-up, not very frequent, but the same one, it pops up on internet-explorer aswell as chrome, same one everytime, any thoughts on how to fix this? also, I can't open my system restore, an error pops up, and lastly, it shows an "x" on my harddrive icon under "my computer" when I right-click it and click on properties, then scan for errors, it says there are errors, but no option underneath to fix the problems, just a 'close' button, any help with these issues would be greatly appreciated, thanks for your time.

      My System SpecsSystem Spec

  2. #2


    Maryland USA
    Posts : 758
    Windows 8 & Windows 7 Dual Boot


    restart your computer in safemode with networking,

    scan for viruses

    scan for disk errors

    if problem persists, then download spybot search and destroy ver 1.62

    when installing, de-select tea timer install ( its too bothersome, pops up everytime a registry entry is made/changed )

    run spybot in safemode, when done fix selected items, then reboot..

    Was everyting working ok while in safemode?
      My System SpecsSystem Spec

  3. #3


    Posts : 8
    windows 8


    I don't know how to start windows 8 in safe mode, I have scanned my laptop with malwarebytes and Norton, also with Advancedsystemcare pro, still shows a disc error when I click on 'my computer' but doesn't seem to be intrerferring with my system performance :S I'm just having browser issues, pages won't load fully, I have to refresh the browser to load the entire page, and can't click on certain links such as my emails in Chrome, I have to open IE to check my email messages, I have scanned chrome in my malwarebytes, and scanned the entire harddrive, nothing shows up, any ideas? I can't restore or revert my laptop to a date before it started happening, won't let me system restore, any help would be greatly appreciated.
      My System SpecsSystem Spec

  4. #4


    Maryland USA
    Posts : 758
    Windows 8 & Windows 7 Dual Boot


    download andf install spybot search and destroy ver 1.62

    unselect the "tea timer" option during setup..

    If theres malware/trojans or other annoyances in your browsers, it will find it..

    when its done, reboot, and browse again..
      My System SpecsSystem Spec

  5. #5


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Open administrator command prompt & run:

    Dism /Online /Cleanup-Image /RestoreHealth

    It takes a long time to finish.Let it finish.

    Then run: sfc /scannow

    Post back with whether the 2 scans helped.
      My System SpecsSystem Spec

  6. #6


    Posts : 8
    windows 8


    it says I need Elevated permissions to run dism :S and Spybot doesn't seem to help, however, spybot did find a few rootkits, but it also states that not all rootkits are malware, and that some software use it to hide registration data :S so I did not delete the rootkits yet till I have a better understanding. Any other ideas? I backed-up my data to my external hard drive incase I have to fresh install my windows 8 and start from scratch, would prefer not to do that but if I have to I will, so please help me thanks.
      My System SpecsSystem Spec

  7. #7


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    See the picture on how to open the Elevated (Administrator) command prompt:

    Click image for larger version
      My System SpecsSystem Spec

  8. #8


    Posts : 8
    windows 8


    yeah I tried all of that and nothing seems to be working, spybot hasn't worked either, still having browser issues on Chrome and IE, some pages fail to load and some links are unclickable, and still am not able to do a system restore or revert to a previous save point or even create a restore point, any other ideas?
      My System SpecsSystem Spec

  9. #9


    Maryland USA
    Posts : 758
    Windows 8 & Windows 7 Dual Boot


    Looks like a virus... Malwarebytes and Spybot should have hammered them...


    Start your system in safemode with networking and see if you can restore from there

    Now run malwarebytes then spybot and fix the problems found
      My System SpecsSystem Spec

  10. #10


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    There have been times when I got disgusted enough to restore to factory settings.

    That's drastic but sometimes needed.
      My System SpecsSystem Spec

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