Windows 8 and 8.1 Forums

grey screen

  1. #1


    Posts : 2
    windows 8

    grey screen


    I have a fairly new (bought in December) Dell Inspiron/Windows 8 that is used mainly by my kids to play games. It's minimally loaded- Windows Office, Adobe and generally starts up fast. Today they report to me that "something is wrong." On start up all I get is a grey screen. I tried F2 and F10 - no response. Doesn't even respond to Control/Alt/delete. I've searched the forums and the only thing that seems to come close is that they have possibly enlarged a split screen somehow so it's hiding everything else- but what to do? Also please no download suggestions, as it has to get to Windows to do that, and we're not there yet.
    Thanks in advance

      My System SpecsSystem Spec

  2. #2


    Posts : 5,707
    Windows 8.1 Pro


    Is it possible for you to take a picture of the laptop and upload it?
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    windows 8

    fixed


    My kids continued to muck around with the computer (jonesing for Club Penguin) and weirdly, hitting Power and Delete at the same time caused it to reboot and come up with the start screen. I don't get it but it worked.
      My System SpecsSystem Spec

grey screen
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