Windows 8 and 8.1 Forums


Help getting into my windows 8 Notebook

  1. #1


    Posts : 5
    windows 8

    Help getting into my windows 8 Notebook


    I woke up this morning to my computer having shut down and re-starting however it run into an error and wouldn't, so it asked for a restore, which i tried but it says it cannot do it, so now i'm stuck, (Automatic repair, Windows could't load correctly ) I have no system restore backup and i can't get into windows to do a re-install. i'm left on this Acer screen now, lost at what to do to get my computer back, Help PLZZZZ someone

    The computer in question is an Acer intel inside COREi3 running windows 8 it has no cd drive, I believe its a notebook..

      My System SpecsSystem Spec

  2. #2


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Welcome to EightForums.

    information   Information

    We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
    & made the Startup Repair CD.
    Recovery Drive - Create with USB Flash Drive in Windows 8
    System Repair Disc - Create in Windows 8





    You can use the ACER version of
    Recovery Drive - Create with USB Flash Drive in Windows 8
    warning   Warning
    Deleting the Recovery Partition is NOT RECOMMENDED



    Did you make the OEM manufacturer's Recovery Disks?

    ACER VIDEO's
    Windows 8 - Create a Factory Default Backup - Acer Recovery Management - YouTube
    Windows 8 - Create a Drivers and Applications Backup - Acer Recovery Management - YouTube
    Windows 8 - Restore Windows With a USB Recovery Drive - YouTube

    You can Order Acer recovery disks from here:

    https://secure.tx.acer.com/RCDB/Main.aspx?brand=acer
    or
    Acer | Recovery Media
    Check in Accessories
    or check the main web site.
    Acer Worldwide - Select your local country or region
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    windows 8


    I run into this problem a few months back, But i found help somewhere here on the internet, But stupid me i never saved the instructions, It was simple, Some combo of keys on start up and it allowed me to do a complete factory restore.... Anyone have any idea how I can do that on the startup? I don't care if i loose everything on that computer, i just want to be able to use it again...


    Buying recovery cd's is no use to me, This computer does not have a cd drive
      My System SpecsSystem Spec

  4. #4


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    From the the above links.

    Restoring the operating system

    Quote Originally Posted by ACER
    Restoring the operating system

    How do I reinstall Windows?

    If your software fails to respond or the system is infected with malware, please use the following steps:

    STEP A

    Prior to reinstalling Windows, undo the changes that may cause the problems. Please, visit our knowledge base article Using System Restore in Windows XP, Vista and 7.

    STEP B

    If the problem persists, use the recovery software to restore Windows to the original factory state:

    1.Make a backup of personal data, as the recovery process will erase all your files, such as email and photos.
    2.Power on your computer. When the Acer logo is displayed, press and hold the ALT key while pressing repeatedly the F10 key. Release the keys when a message displays that Windows is loading files.
    3.After the system recovery program has loaded follow the prompts to reinstall the operating system.
    4.In case the recovery software does not start, you need to use Recovery DVDs or CDs; please visit our knowledge base article



    warning   Warning
    The above may be for Windows 7 .
      My System SpecsSystem Spec

  5. #5


    Posts : 5
    windows 8


    Thanks but none of this is helpful to me, Everything is based on getting inside windows or using cds. I cannot get into windows and I have no recovery flash drives...
      My System SpecsSystem Spec

  6. #6


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Quote Originally Posted by Chicklet View Post
    Thanks but none of this is helpful to me, Everything is based on getting inside windows or using cds. I cannot get into windows and I have no recovery flash drives...
    From the the above links.

    Restoring the operating system

    Quote Originally Posted by ACER
    Restoring the operating system

    How do I reinstall Windows?

    If your software fails to respond or the system is infected with malware, please use the following steps:

    STEP A

    Prior to reinstalling Windows, undo the changes that may cause the problems. Please, visit our knowledge base article Using System Restore in Windows XP, Vista and 7.

    STEP B

    If the problem persists, use the recovery software to restore Windows to the original factory state:

    1.Make a backup of personal data, as the recovery process will erase all your files, such as email and photos.
    2.Power on your computer. When the Acer logo is displayed, press and hold the ALT key while pressing repeatedly the F10 key. Release the keys when a message displays that Windows is loading files.
    3.After the system recovery program has loaded follow the prompts to reinstall the operating system.
    4.In case the recovery software does not start, you need to use Recovery DVDs or CDs; please visit our knowledge base article



    warning   Warning
    The above may be for Windows 7 .
      My System SpecsSystem Spec

  7. #7


    To use the restore utility outside of windows:

    Acer Support - Answers, E-Mail, Chat - Using Recovery Management outside of Windows

    The short version: alt-F10 during startup is supposed to launch the factory restore process. I hope that you're aware that, if it works, your notebook (netbook?) will be restored to the factory state; you lose every change you've ever made.

    (later). Theog beat me to it. I'll let it stand, though.
      My System SpecsSystem Spec

  8. #8


    Posts : 5
    windows 8


    Thank you, that sounds more like what i'm looking for, I don't care if i loose everything, Didn't have to much on there anyways, I keep everything backed up on external hard drives..
      My System SpecsSystem Spec

  9. #9


    Posts : 5
    windows 8


    Worked perfectly, did a system refresh and everythings back to normal... Didn't loose anything either..
    Don't understand why its so hard to give that key combo out to folks, instead of going thru all the other crap, Very Frustrating indeed.

    Thank you for the help bobkn!
      My System SpecsSystem Spec

  10. #10


    Quote Originally Posted by Chicklet View Post
    Worked perfectly, did a system refresh and everythings back to normal... Didn't loose anything either..
    Don't understand why its so hard to give that key combo out to folks, instead of going thru all the other crap, Very Frustrating indeed.

    Thank you for the help bobkn!
    I'm surprised that you didn't lose everything, but I'm glad to hear that.

    I recommend making recovery media (USB) as soon as you can. That'd be necessary if the hard drive fails.

    Acer Support - Answers, E-Mail, Chat - Create a Acer Factory Default Backup in Windows 8
      My System SpecsSystem Spec

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