Windows 8 and 8.1 Forums


Screen turns off, will come back on

  1. #1


    Posts : 299
    Windows 8 Pro

    Screen turns off, will not come back on


    My friend's Dell Inspiron laptop is set to turn off the monitor after 10 minutes. Once that happens, we cannot get the screen to come back on again, hitting any keys or mouse buttons, or even tapping the power button, does not do it. It is not asleep or hibernating, the power light is lit and hard drive is spinning. Have to force a shutdown.

    I know I can tell it to just not turn off the monitor, but I'm wondering if anyone has come across this and found a fix.

    Thanks
    Last edited by Vincenzo; 09 May 2013 at 15:55.

      My System SpecsSystem Spec

  2. #2


    Maryland USA
    Posts : 758
    Windows 8 & Windows 7 Dual Boot


    did he recently upgrade the network or wifi drivers?

    If so uninstall them

    reboot system

    and let windows reload its recommendations and test it. Let the screen blank out and then move the mouse..
      My System SpecsSystem Spec

  3. #3


    Posts : 299
    Windows 8 Pro


    No, he has not made any driver changes at all.

    Thanks
      My System SpecsSystem Spec

  4. #4


    Maryland USA
    Posts : 758
    Windows 8 & Windows 7 Dual Boot


    try turning off the WIFI and unplug the net cable.

    wait the 10 mins til the screen blanks, then move the mouse or hit (enter)

    if all still locked up, hit (alt) F4 a few times, or (ctrl) (alt) (del) and see if it comes back..

    If nothing then change your screen blank time to 2 minutes, and see if it comes back from 2 minutes, if it does then something else is also set for 10mins and thats your problem..
      My System SpecsSystem Spec

  5. #5


    Posts : 299
    Windows 8 Pro


    He's got some other issues, we will be restoring this to factory original. Thanks for the help.
      My System SpecsSystem Spec

  6. #6


    Maryland USA
    Posts : 758
    Windows 8 & Windows 7 Dual Boot


    No problem, sorry to hear it was that bad...
      My System SpecsSystem Spec

Screen turns off, will come back on
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