Windows 8 and 8.1 Forums


help!!windows 8 issue

  1. #1


    Posts : 7
    Windows XP

    help!!windows 8 issue


    Hey Guys
    I recently installed the update for microsoft silverlight. Hence i asked to restart my laptop. When i restarted my laptop, i received a blue screen saying that your laptop could not re start properly. Hence i did a hard reboot and tried restarting my lappy, but i still received the same error.

    So i went into the troubelshoot options and did a system refresh. This solved the issue but unfortunately uninstalled all the softwares which i installed. Could you please advise as to why this problem occurs and what is the best solution.

    Thanks
    Roshan

      My System SpecsSystem Spec

  2. #2


    You need to provide more information regarding your hardware, OS and whether any other updates were installed along with Silverlight.
      My System SpecsSystem Spec

  3. #3


    Posts : 7
    Windows XP


    Quote Originally Posted by darkbreeze View Post
    You need to provide more information regarding your hardware, OS and whether any other updates were installed along with Silverlight.
    thanks for reply
    hardware
    Intel I5 3210 M
    8 GB ram
    OS: windows 8 pro

    and installed the security update for silverlight also
      My System SpecsSystem Spec

  4. #4


    Not too sure on this one, I think I'd start by going into device manager and looking for any questionable hardware. Make sure all drivers are current by updating them to the most current ones offered by your vendors download pages, rather than just the generic ones offered by Microsoft, and then see if it happens again when you update Silverlight. Make sure to create a more recent backup of your files and applications first. Good luck and let us know if you have further problems. Maybe somebody else has more insight on this than I do.
      My System SpecsSystem Spec

  5. #5


    Posts : 480
    Windows 8 Pro x64


    To avoid reinstalling the OS when having boot issues after updating the OS or driver, use System Restore:
    1. Make sure system protection is on.
    2. Create a recovery medium.

    Next time this happens, boot from the recovery disk and roll back to the restore point.
      My System SpecsSystem Spec

help!!windows 8 issue
Related Threads
Windows 8 issue in General Support
I am new to this site. I just just a new Windows 8 computer I was trying to download 8.1 but it would not allow me because it said that I need to update all updates on my computer before I can download 8.1 but no updates were available. Updates were set manually but then I changed them to update...
Solved BSOD Graphics card issue/Avast Issue? in BSOD Crashes and Debugging
Hello forum, So I just updated my Nvidea graphics card, and for some reason after restarting my laptop, in order to install these files to the system, the "System Thread Exception Not Handled" Blue screen error flashed on my screen, and later redirected me to an automatic repair screen, which...
this question pertains to preserving the life of the battery. my old laptop was 6 years old or so, we have been running off the charger for the past 3 years or so rather than replacing the battery, but the new laptop i do not want to run it off the charger. normally it will be booted early morning...
I just installed Windows 8 on my PC and am having a quirky issue on the desktop. Whenever I try to right click on the desktop, the screen flashes as if it is resetting itself, and then it goes back to the desktop photo. The menu never pops up. If I open a program or a folder, the right click...
Windows 8 issue in General Support
Hey guys, I am in a spot of trouble. When I log in, after a few seconds the screen goes black. Things are still running (when it first happened I was in firefox and I could hear the video I was watching still playing in the background), and I can open up the task manager and see it. But...
IE 10 Windows 8 issue in Browsers & Mail
IE10 issue on Windows 8 Professional 64bit I had occasion to set short cuts to the BBC and Facebook pages on my Taskbar. You do this by dragging down the tab to the taskbar when the page is open at their web site. After launching IE10 from these taskbar icons I found that when FILE EXPLORER...
Windows 8 and RAM issue in Performance & Maintenance
Hi, I have 8 gigs of RAM and Windows 8 Pro says only 3.25 gigs are usable. How can I correct this? Attached is the screen shot.
Eight Forums Android App Eight Forums IOS App Follow us on Facebook