Windows 8 and 8.1 Forums


Windows 8 Laptop HELP!

  1. #1

    Windows 8 Laptop HELP!


    ===========Sorry if I posted this in the wrong place I'm new!==========

    So in the middle of the night, my laptop rebooted. And then in shut off and went to a black screen. I woke up the next morning and shut it off then back on. Nothing. Just stuck at the Samsung boot up menu. Sometimes it will say "Automatic Repair Diagnosing" or something like that. And then I have an option to Restore to the last recovery point. Or cancel. I click 'Restore'. Nearly 3 hours I waited and NOTHING happened. I really need help! Sorry if I posted this in the wrong place I'm new!

      My System SpecsSystem Spec

  2. #2


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    It was scanning your disk, do you have a boot disk from which you can run advanced troubleshooting options with Command prompt? Then you can scan the drive yourself using that, and you can also run the System Repair from it and it will go through it's whole cycle.
      My System SpecsSystem Spec

  3. #3


    Quote Originally Posted by XweAponX View Post
    It was scanning your disk, do you have a boot disk from which you can run advanced troubleshooting options with Command prompt? Then you can scan the drive yourself using that, and you can also run the System Repair from it and it will go through it's whole cycle.
    No I do not.
      My System SpecsSystem Spec

  4. #4


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    wel, then you'll have to use something like Hren's Boot disk to preform a CHKDSK via Mini XP, but without a Windows 8 Install disk for your system, there is not much you can do from Within Windows 8.

    The best you can do is scan the drives from an external disk or scan it on another machine. But that long Auto Repair, it did that to me and that's what it was doing. And if you interrupt it, even though it appears to not be running, it messes up your disk. The system has to do the task it has scheduled, it will not boot until it has. So you can help that along by scanning with Hiren's Boot disk, if the disk is repaired through that, then it will do it's Auto Repair tasks and then finally start loading Windows 8.
      My System SpecsSystem Spec

  5. #5


    Maryland USA
    Posts : 758
    Windows 8 & Windows 7 Dual Boot


    Lets try a couple things

    Turn off laptop

    Unplug laptop

    Remove battery

    Press and hold power button for a few seconds with no battery and no power

    install battery and power plug

    turn on system

    If it boots to windows ok then you had a power surge and things should be ok now, but you will need to run scandisk or chkdsk /f

    if hangs on samsung screen, then the laptop is not seeing your harddrive, youll have to go through the bios and see if the bios reads it. This will be either (DEL) (f2) or (f10) to enter BIOS SETUP read the display when booting

    During boot you can hit f9 or f12 (read the bottom of the screen when booting) to choose boot options, choose the harddisk

    if your harddisk is not shown and its not in the bios then your harddrive will need repair or replacement.

    Lets see what we get from here before we go further.
      My System SpecsSystem Spec

  6. #6


    Sorry, well I already sent it out to Samsung.
      My System SpecsSystem Spec

  7. #7


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    Ok, I hope they are able to repair the OS that is there, most likely they will just reinstall the OS from their image. Depends on their return policy. I hope they can save your data.
      My System SpecsSystem Spec

  8. #8


    Posts : 5,707
    Windows 8.1 Pro


    For the general good for everyone here, the traditional hitting of Del or F2 or F12 or Esc or whatever key at startup DOES NOT WORK ON NEW WINDOWS 8 PCs. AT ALL. They have UEFI enabled which means the traditional getting into the BIOS firmware via those keys doesn't work since it's already starting to boot into Windows by the time you start tapping those keys. Usually on laptops with 8, you have to hold the Esc key or some other predefined key and THEN hit the power button.

    On tablets, it will usually be a key combo of the volume control and the power button.

    This misconception needs to be put to sleep with Windows 8 PCs. Telling someone to hit F8 to get into the BIOS doesn't help.
      My System SpecsSystem Spec

  9. #9


    Maryland USA
    Posts : 758
    Windows 8 & Windows 7 Dual Boot


    It may not work on your laptop or current laptops, but it does work on my HP G60 running Win8 PRO

    Maybe your options are not set to be displayed. Mine show up clearly on the bottom, and Ive tested them before posting this.

    On my HP G60 it has Phoenix bios, F2 is diagnostics F10 is setup, and I did enter both menus to make sure they work.
      My System SpecsSystem Spec

  10. #10


    It also works on my HP Envy m6-1205dx. If I hit escape immediately following a reboot or powering up, it gives me a menu to either go into BIOS or for boot options, so I agree, don't assume because your system is that way, or because you're waiting too long to strike a key, that somebody else's information is faulty.
      My System SpecsSystem Spec

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